Can signal something serious

Fever

How someone looks and behaves matters far more than the thermometer reading. What to watch, and when not to wait.

high temperature, temperature, fever in adults, fever in children, how high is too high, when to worry about a fever

£40 · 20 minutes

Same-day availability

Assessed by a GMC-registered GP, not a symptom checker

Honest about what needs to be seen in person

Tests and referrals arranged where they are needed

Your NHS records in the room, with your consent

Clinically reviewed by Dr Mohammad Khan · Last reviewed

August 24, 2026

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A 20-minute appointment with a GMC-registered GP for £40. Same-day appointments are usually available, 6am to 10pm, seven days a week.

Private GP care led personally by Dr Mohammad Zubair Khan, GMC 7563469.

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Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals
Important

When to get urgent help

Call 999 for anyone — adult or child — with a fever and:

  • A rash that does not fade when pressed with the side of a glass
  • A stiff neck, severe headache or dislike of bright light
  • Difficulty breathing, grunting, or drawing in beneath the ribs
  • Being floppy, unresponsive, confused, or very difficult to wake
  • Blue, grey, blotchy or very pale skin
  • A fit or seizure
  • Cold hands and feet with mottled skin and a racing heart — these are signs of sepsis

Babies under three months with a temperature of 38°C or above need in-person assessment straight away, without exception. Fever in that age group is managed entirely differently and cannot be assessed remotely. The same applies to any baby aged three to six months with a temperature of 39°C or above.

Seek same-day assessment for:

  • Fever lasting more than five days
  • Not passing urine, or a baby with fewer wet nappies than usual
  • Being unable to keep fluids down
  • Fever in anyone on chemotherapy, taking immunosuppressants or steroids, or without a spleen — this group needs urgent assessment whatever else is happening
  • Fever with severe pain anywhere, or with a new confusion in an older person
  • Fever after recent foreign travel, particularly to a malaria area

Overview

Fever is the body deliberately raising its own temperature as part of an immune response. It is a sign that something is happening, not a disease in itself — and in most cases that something is an ordinary viral infection that will settle on its own.

A temperature of 38°C or above is generally considered a fever. But the number is a much poorer guide than most people expect. A child with a temperature of 39.5°C who is drinking, playing and interacting is usually less concerning than one at 38.2°C who is floppy, grey and difficult to rouse. How someone looks and behaves matters more than what the thermometer says.

Treating a fever with paracetamol or ibuprofen is about making someone comfortable enough to drink and rest. It does not shorten the illness, and there is no need to chase the number down.

What it could be

Common causes

Less common but important

  • Sepsis — an overwhelming response to infection, which can develop from any of the above
  • Malaria and other travel-related infection — always mention recent travel, even months later
  • Inflammatory conditions rather than infection
  • Drug fever, from a recently started medication
  • Persistent unexplained fever over weeks, which needs proper investigation

What you can do now

Treat the person, not the thermometer

Paracetamol and ibuprofen are for comfort, not for bringing the number down. A child who is drinking, alert and reasonably content with a temperature of 39°C is far less concerning than a listless, floppy child at 38°C.

  • Give a dose if they are distressed or uncomfortable
  • Do not give them purely to normalise a reading
  • Do not routinely alternate paracetamol and ibuprofen. Use one; consider the other only if the first has not helped and the child is still distressed — alternating causes dosing errors
  • Dose by weight, not age, and write down the time of each dose

The glass test — do it now, and repeat it

Press a clear glass firmly against any rash. A rash that does not fade under pressure is a medical emergency — call 999.

Check again every so often, including on darker skin where it is harder to see — look on the palms, soles, inside the eyelids and on the roof of the mouth, where it shows more readily.

Fluids matter more than food

Small amounts often. Do not worry about appetite for a day or two. What to watch is urine output — wet nappies, or passing urine reasonably often.

What not to do

  • Do not tepid sponge, and do not use a cold bath or fan. This advice is outdated — it causes shivering, which raises the core temperature and makes the person more uncomfortable
  • Do not wrap a feverish child up, and do not strip them cold. Ordinary clothing, ordinary room temperature
  • Do not give aspirin to anyone under 16
  • Do not use ibuprofen if there is dehydration or a chickenpox rash

When not to wait at all

  • Any fever in a baby under three months — assessed the same day, regardless of how well they seem
  • Any fever after travel to a malaria area in the past year — this is an emergency, and it is routinely mistaken for a stomach bug or flu
  • Signs of sepsis — mottled or ashen skin, no urine for a day, confusion, extreme shivering, or a feeling that something is badly wrong

Not sure what is causing it?

Book a consultation

How we assess it

A video consultation can assess a fever surprisingly well in most cases, because the important information is how the person looks, how they are behaving, how they are breathing and whether they are drinking — all of which are visible.

What we cannot do is examine. We cannot listen to the chest, look in an ear or a throat, or feel an abdomen, and there are presentations where those findings decide the outcome. Where that applies, the GP will say so early and direct you to in-person care rather than working around it.

What the consultation covers

  • Systematic screening for the warning signs above, which is the main clinical value and takes only a few minutes
  • Finding the source — the pattern of associated symptoms usually identifies it
  • Whether antibiotics are actually indicated. Most fevers are viral, and antibiotics for those cause side effects and drive resistance without helping. Where a bacterial infection is genuinely likely, a prescription is issued the same day
  • Practical advice: fluids matter far more than the temperature reading; paracetamol or ibuprofen for comfort rather than to force the number down; and there is no need to alternate them routinely or to wake someone to medicate them
  • Clear safety-netting — exactly what to watch for and precisely when to call 999, which is the single most useful thing to take away from a fever consultation
  • Blood tests where fever is prolonged or unexplained, and travel-related assessment where relevant

Common questions

How high is too high?

The number matters far less than how the person looks and behaves. A child who is alert, drinking and playing at 39.5°C is less worrying than a drowsy, floppy child at 38°C. Doctors assess fever by how unwell someone is — their breathing, alertness, colour and fluid intake — not by the reading.

The exception is age: any fever in a baby under three months needs same-day assessment, whatever the number and however well they seem.

Should I alternate paracetamol and ibuprofen?

Not routinely. Use one, at the correct weight-based dose. Only consider the other if the first has not helped and your child is still genuinely uncomfortable. Alternating is where dosing mistakes happen — and the aim is comfort, not a normal thermometer reading.

Can a high fever cause brain damage?

No. This is one of the most persistent and most distressing myths in parenting. Ordinary fevers from infection do not cause brain damage — the body regulates them, and they do not climb indefinitely. What causes harm is the underlying infection in the rare cases where it is serious, which is why we assess the child rather than the temperature.

My child had a fit with the fever.

Frightening to witness, and usually far less serious than it looks. Febrile convulsions affect a small proportion of young children, are typically brief, and do not cause brain damage or epilepsy. Put them on their side, do not put anything in their mouth, and time it. Call 999 for a first fit, or any fit lasting more than five minutes.

Should I tepid sponge them?

No — that advice has been withdrawn. Cooling the skin causes shivering, which generates heat and raises the core temperature while making the person feel considerably worse. Ordinary clothing and a normal room temperature is right; neither wrapping up nor stripping cold.

Does teething cause fever?

Not a significant one. Teething may raise the temperature very slightly, but it does not cause a genuine fever — and attributing one to teething is a recognised way that infections get missed in babies. If your baby has a real fever, look for another cause.

Do I need antibiotics?

Usually not. Most fevers are viral, and antibiotics do nothing for them while causing side effects. What matters is identifying the minority that are bacterial — which is done by assessing how unwell someone is, not by how high the fever runs or how long it has lasted.

I've just come back from abroad and I have a fever.

Treat it as malaria until a blood test says otherwise if you have been anywhere malarious in the past year — even if you took your tablets, and even if the main symptoms are diarrhoea and vomiting. Malaria is regularly mistaken for a stomach bug or flu, and it can kill within 24 hours. Go the same day and say where you have travelled.

Dr Mohammad Zubair Khan, GMC-registered private GP and founder of Cheshire Clinics

Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469

Last reviewed

August 24, 2026

How it works

What happens when you book

£40 for a 20-minute appointment with a GMC-registered GP, 6am to 10pm, seven days a week. Membership is optional and never required.
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Pick a time that suits you — 6am to 10pm, seven days a week, including weekends and bank holidays. £40 for 20 minutes, self-pay, with no insurance to arrange.
5–10 minutes
Online video consultation with a GMC-registered private GP
02

Meet your GP

A 20-minute video or phone consultation with a GMC-registered GP — long enough for a proper conversation about your symptoms, your history and what matters to you.
20 minutes
Diagnostic testing plan including blood test panel, ECG and urine screening
03

Tests and referrals, if you need them

Where testing will actually answer the question, we arrange it — blood tests and health screening through our laboratory partner, or a referral for ultrasound, X-ray, CT or MRI through private imaging providers. We will also tell you when a scan is not the right next step.
1–7 days
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Your GP talks you through what the results mean and agrees the next step with you. Every consultation ends with your treatment plan in writing, and any prescription goes to your own pharmacy.
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Ongoing care and follow-up

Follow-up appointments, progress monitoring and ongoing advice — including saying plainly when something needs in-person or NHS care instead.

Ongoing

How we compare

Time to be seen

Appointment length

Your NHS record in the room

Written treatment plan

Told when a test isn’t needed

Cost

Varies by practice

Typically 10 minutes

Yes, your full record

Not routinely

Usually

Free

Same day

Often 10 to 15 minutes

Usually not

Sometimes charged

Varies by provider

Often a subscription

Questions about our service

How quickly can I be seen?

Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.

Will I see the same doctor each time?

Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.

Can you see my NHS records?

Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.

Are you trying to replace my NHS GP?

No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.

What is included in the appointment?

Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.

How much does it cost?

£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.

What does “treatable online” actually mean?

It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.

Can you prescribe antibiotics?

Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.

What if the GP cannot help with what I need?

If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.

What should I do in an emergency?

Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.

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