A signed letter confirming your prescribed medication, for airport security, customs and border control.
Unhurried care from a GMC-registered GP
6am to 10pm, seven days a week
Prescriptions, sick notes and referral letters included
Your NHS records in the room, with your consent
Care led personally by Dr Khan
Attentive, unhurried care that listens properly
Five-star Google reviews from the people we have looked after
Registered with the Care Quality Commission
Many countries require documentation for prescribed medication carried into the country — particularly injectables, controlled drugs, and anything needing needles or refrigeration.
The letter lists your medication by generic and brand name, the dose, the reason it's prescribed, and confirms it was prescribed for you by a GMC-registered doctor.
Ideally a couple of weeks. Some countries require prior authorisation that cannot be arranged at the airport.
Names, doses and quantities. A photograph of the packaging is ideal.
Print a copy and keep a digital one. Carry medication in original labelled packaging, in hand luggage.
This is the step that matters most, and it is not something we can do for you. Entry rules are set by the country you are travelling to, and a GP letter does not override them.
Some medicines that are entirely routine in the UK are prohibited or tightly controlled elsewhere — codeine, tramadol, some ADHD medication and some sleeping tablets among them. In a few countries the consequences of arriving with them are serious.
Check the embassy or consulate website for your destination, and the FCDO travel advice pages. Where prior authorisation is required, it usually cannot be arranged at the airport.
Longer if a controlled drug is involved. Carrying controlled drugs for more than three months requires a Home Office licence, which takes time to obtain and which we will tell you about if it applies to you.
Connecting airports count. A medicine that is legal at your destination but not in the country you change planes in is still a problem, and this catches people out.
Each medicine by generic and brand name — brand names differ between countries and the generic name is what a customs officer can check — the dose, quantity, the condition treated, and confirmation it was prescribed for you, with the GP's GMC number.
Entry rules are set by your destination, not by us. Some countries prohibit medicines that are entirely routine in the UK — codeine and some ADHD medications among them. A letter does not guarantee entry, and it is not a substitute for checking with the embassy.
Controlled drugs carried for more than three months may require a Home Office licence. We will tell you if that applies.
Original labelled packaging, in hand luggage. Both parts matter.
Insulin, some GLP-1 medicines and fertility treatment need a cool bag with ice packs. Ice packs are permitted through security when accompanying medication — declare them, along with any needles, and have the letter to hand.
Do not let insulin freeze; that damages it as surely as heat does.
Worth thinking about before you fly rather than in the air. For most medicines a few hours either way is unimportant. For insulin, contraception, epilepsy medication and anything taken at strict intervals it is not — ask during the consultation how to manage the shift.
If you take the combined pill, know the missed-pill rules for your specific brand before you travel.
Entry rules for medication are set by the destination country, not by us. Some countries prohibit medicines that are entirely routine in the UK. Always check the embassy or consulate requirements for your destination — a letter does not guarantee entry.
Controlled drugs may need a Home Office licence for travel over three months. We will tell you if that applies.
No, and it is important to understand that. Entry rules are set by the destination country. The letter confirms that a GMC-registered doctor prescribed the medicine for you — it does not grant permission to import it.
Some medicines routine in the UK are prohibited elsewhere, and in a small number of countries the consequences of arriving with them are severe. Check the embassy or consulate for your destination. A letter is supporting evidence, not a licence.
Most people do not need one for ordinary tablets in labelled packaging. It is genuinely worth having for:
Carrying controlled drugs abroad for three months or more requires a personal licence from the Home Office. It is free but takes time to process, so it is not a last-minute arrangement.
For trips under three months a letter from your prescriber is generally what is expected. We will tell you which applies to your situation.
Not for travel, no. Keep everything in the original packaging with the pharmacy label showing your name.
Loose tablets in an organiser have nothing linking them to a prescription, and that is exactly the situation a border officer finds difficult. Use the organiser once you have arrived.
Hand luggage, without exception. Hold baggage goes missing, and the temperature in an aircraft hold damages insulin and other biological medicines.
If you are travelling with someone, splitting the supply between two bags is sensible insurance.
For most medicines a few hours either way makes no material difference, and the simplest approach is to shift gradually to local time.
Insulin, epilepsy medication, contraception and anything at strict intervals need planning, and it is worth raising during the consultation. Long eastward flights shorten the day, which is where dosing errors happen.
Know the generic name of everything you take — brand names differ between countries and a pharmacist abroad will recognise the generic.
Carry a copy of your prescription and the letter. In many countries a local doctor can prescribe an equivalent, and your travel insurer may cover the cost — provided the condition was declared.
Two things people forget: declare all pre-existing conditions to your travel insurer, because an undeclared one invalidates most policies; and check whether you need travel vaccinations or malaria prophylaxis, which need arranging weeks in advance.
If you are flying after illness or surgery, you may also need a fit to fly certificate, which is a separate assessment.
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed
August 23, 2026
On this page
Ongoing
Time to be seen
Appointment length
Your NHS record in the room
Written treatment plan
Told when a test isn’t needed
Cost
Same day, usually
20 minutes
Yes, with your consent
Included
Yes, and told why
£40 for 20 minutes
Varies by practice
Typically 10 minutes
Yes, your full record
Not routinely
Usually
Free
Same day
Often 10 to 15 minutes
Usually not
Sometimes charged
Varies by provider
Often a subscription
Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.
Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.
Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.
No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.
Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.
£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.
It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.
Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.
If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.
Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.
Patient reviews
