What is included in the £40?
The 20-minute consultation and anything arising from it — the prescription, a fit note, a referral letter, a medical letter, and brief follow-up.
There is no per-document charge.
What is not included?
Laboratory fees for blood tests, and the medication itself, which you pay for at your own pharmacy.
We take no margin on either, so there is nothing for us to bundle.
Why do some services charge per item?
It allows a lower headline price, which makes the service look cheaper in a comparison.
It is not dishonest if disclosed — but it does mean the advertised figure is rarely what you pay.
How do I compare two services fairly?
Work out the total for what you actually need, not the headline fee.
Ask specifically whether letters, fit notes, referrals and follow-ups cost extra. The answer is usually somewhere on the site, and often not on the pricing page.
Will I be charged if I need a follow-up?
Brief follow-up messaging is included. A further full consultation for a new problem is a new appointment.
What if I need several letters?
They are included. We do not price documents individually, on pay as you go or on membership.
Do you charge more for a longer appointment?
Every appointment is twenty minutes at £40. There is no premium tier and no upgrade.
Is all-inclusive always cheaper?
No. If you genuinely need only a consultation and a service charges less for one, that service is cheaper for you.
We would rather you did that arithmetic than assume our answer — the difference only appears once documents are involved.
What if nothing comes of the appointment?
You still pay the £40. The fee is for the assessment, and being told with reasons that you do not need treatment is a legitimate outcome of one.