What hours are you actually open?
6am to 10pm, every day of the year including weekends and bank holidays. Between 10pm and 6am we are closed and nobody is monitoring messages.
Those hours exist because the people who most struggle to get an appointment are the ones who cannot take time out of a working day — shift workers, carers, and parents doing school runs.
Is there a surcharge for evenings or weekends?
No. £40, the same as any other appointment, with any sick note, prescription or referral letter included.
Are you an out-of-hours emergency service?
No, and the distinction matters more out of hours than at any other time.
We are a GP practice with unusually long opening hours. We are not urgent care, we are not an emergency service, and a same-day slot is not a substitute for 999 when 999 is what you need.
111 for anything urgent that is not an emergency, 24 hours a day. 999 for chest pain, severe breathlessness, stroke symptoms, severe bleeding, a first seizure, or a non-blanching rash.
What if I need medication tonight?
Check what is open near you before you book. A prescription issued at 9pm is only useful if a pharmacy is open to dispense it, and in most areas nothing is after about 11pm.
Name a late-opening pharmacy when asked. If nothing near you is open, the GP will tell you plainly rather than let you drive around — and where the treatment genuinely cannot wait until morning, that is a reason to be somewhere that can treat you tonight.
Does being open late change what you can prescribe?
No. Requests for sedatives, sleeping tablets or strong painkillers are declined at 9pm for exactly the same reasons they would be at midday.
Out-of-hours requests for controlled drugs are a recognised pattern, and the answer does not change with the clock. This is not a judgement about any individual.
My child is unwell this evening. Can you see them?
From three months old, yes — with a parent or guardian present throughout — provided they are well in themselves and the problem is not acute.
Any unwell or feverish baby under one needs in-person assessment the same day, and babies under three months are not assessed remotely at all. If your child is unwell tonight rather than simply needing something looked at, that is 111 or urgent care rather than a slot with us.
I work nights. Does 6am work?
That is largely who the early slots are for. A 6am appointment at the end of a night shift, or a 9pm one before a late start, is a normal booking here rather than an exception.
What if I need help at 3am?
111, free, 24 hours a day, with an online version too. 999 for anything that is an emergency.
For mental health crisis at any hour: 111 and choose the mental health option, Samaritans free on 116 123, or text SHOUT to 85258. Please do not wait for us to open at six.