Consultations in almost any language via professional medical interpreters, and natively in Urdu and Punjabi with Dr Khan.
Unhurried care from a GMC-registered GP
6am to 10pm, seven days a week
Prescriptions, sick notes and referral letters included
Your NHS records in the room, with your consent
Care led personally by Dr Khan
Attentive, unhurried care that listens properly
Five-star Google reviews from the people we have looked after
Registered with the Care Quality Commission
Explaining how you feel is hard enough in your first language.
We use a professional medical interpreting service, so your consultation can be held in almost any language. Dr Khan also consults natively in Urdu and Punjabi, with no interpreter needed.
The £40 fee is the same whether or not an interpreter is needed.
There is a field for it. If it is Urdu or Punjabi, you will be booked directly with Dr Khan.
For other languages, a professional medical interpreter joins the call. They are trained in clinical terminology, not general translation.
Same 20 minutes, same assessment. Interpreting adds a little time, which is accounted for.
Urdu or Punjabi: you are booked directly with Dr Khan and there is no interpreter at all. It is simply a consultation in your language, which is the best version of this — nothing passes through a third person.
Any other language: a professional medical interpreter joins the call. They are trained in clinical terminology rather than general translation, which matters more than people expect — "pressure" in the chest and "pain" in the chest lead to different conversations, and a general translator may not preserve the distinction.
Interpreting roughly doubles the words spoken, so the appointment is planned around that. You are not paying £40 for ten minutes of consultation and ten of translation — the slot accommodates it.
An interpreter of a particular gender, or a different interpreter, without giving a reason. For intimate or distressing subjects this is an entirely reasonable request and we would rather you made it than sat through an appointment you could not speak freely in.
Widely spoken languages are usually available at short notice. Less common languages and specific dialects need a slot arranged around interpreter availability. A consultation that starts without the right interpreter is not one we will run.
Interpreting through a relative changes what gets said. A teenager translating for a parent, or a husband for a wife, means sensitive symptoms are often softened or left out entirely. A professional interpreter is bound by confidentiality and has no stake in the answer.
Sick notes, prescriptions, referral letters and letters for employers, insurers or authorities have to be in English to be usable in the UK. That is not a limitation of this service — a translated sick note would be refused by the employer it was written for.
What we do instead is make sure you know exactly what it says before the interpreter leaves. Ask for anything in the document to be read across to you in your language. That is a normal request, not an imposition.
Also in English, and also worth having gone through while the interpreter is still on the call. If someone at home reads English more comfortably than you do, you are welcome to share it with them.
We do not provide it. If you need a certified translation of a medical document — for a visa, a court, or an authority abroad — that is a separate service from a translation company, and it needs the English original from us first.
Book the same arrangement again rather than accepting an English-only appointment because it is sooner. Continuity matters more here than usual: the second consultation builds on what was understood in the first, and that only holds if both were properly interpreted.
Tell us. A consultation where the language did not work is a consultation that did not happen, and we will arrange another with a different interpreter.
Tell us the language at booking, not on the day. Common languages can usually be covered at short notice; less widely spoken languages and specific dialects may need a slot arranged around interpreter availability. A consultation that starts without the right interpreter is not one we will run.
The interpreter is impartial and bound by confidentiality. They interpret what is said, both ways, without editing or advising. You can ask for an interpreter of a particular gender, or for a different one, and you do not have to give a reason — for intimate or distressing subjects that request is entirely reasonable and we would rather you made it.
We do not use family members as interpreters for clinical content, and never children. That is the whole point of the service. A relative in the room is welcome for support, but the interpreting is done by the professional.
Documents are issued in English. Sick notes, prescriptions, referrals and letters for UK employers, insurers and authorities have to be in English to be usable. We do not provide certified translation, though the consultation itself is fully interpreted so you will know exactly what the document says.
Urdu and Punjabi consultations run directly with Dr Khan, without an interpreter. Availability therefore follows his diary, so book a little further ahead for those than you would for an interpreted appointment.
No. £40, exactly as for any other appointment. The interpreting is paid for by us.
Charging extra for it would mean charging people more for not speaking English as a first language, which we are not prepared to do.
Almost any, through the professional interpreting service — including the languages most spoken across Cheshire and the North West: Urdu, Punjabi, Polish, Romanian, Arabic, Bengali, Gujarati, Portuguese, Kurdish, Farsi, Tigrinya, Cantonese and Mandarin, among many others.
Urdu and Punjabi run directly with Dr Khan, with no interpreter involved at all.
They are very welcome to be there for support, but not to do the interpreting.
This is not about trust. Interpreting through a relative reliably changes what gets said — a teenager translating for a parent, or a spouse for a spouse, means intimate symptoms, mental health, and anything to do with the relationship itself get softened or left out. That is human, and it is exactly the material a GP most needs.
We never use children as interpreters under any circumstances.
Yes — professionally bound, exactly as the GP is. They are independent of you and of us, they have no stake in the outcome, and they will not repeat anything said.
Yes, and you do not have to explain why. You can also ask for a different interpreter mid-appointment if you are not comfortable.
For gynaecological, sexual health, or abuse-related consultations, we would encourage you to state a preference at booking rather than hoping.
Possibly, and it is extremely common. Medical vocabulary sits in a different register from everyday English, and people who work, shop and socialise in English comfortably still find it hard to describe pain precisely, or to follow an explanation of a diagnosis under stress.
You describe symptoms most accurately in the language you think in. Choosing an interpreter is not a statement about your English.
No — the slot allows for interpreting. Interpreting roughly doubles the words spoken and the appointment is planned around that.
Those follow Dr Khan's own diary rather than interpreter availability, so book a little further ahead than you would for an interpreted appointment. If it is urgent and he has nothing, an interpreted slot with another GP is usually available sooner.
No — we do not offer certified translation. We can read a document across to you in your language during a consultation, but a certified written translation for a visa, court or overseas authority comes from a translation company.
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed
August 23, 2026
On this page
Ongoing
Time to be seen
Appointment length
Your NHS record in the room
Written treatment plan
Told when a test isn’t needed
Cost
Same day, usually
20 minutes
Yes, with your consent
Included
Yes, and told why
£40 for 20 minutes
Varies by practice
Typically 10 minutes
Yes, your full record
Not routinely
Usually
Free
Same day
Often 10 to 15 minutes
Usually not
Sometimes charged
Varies by provider
Often a subscription
Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.
Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.
Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.
No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.
Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.
£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.
It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.
Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.
If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.
Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.
Patient reviews
