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Acid Reflux

Acid Reflux

Assessment and prescribed treatment for reflux, with red-flag symptoms properly checked rather than assumed away.

£40 consultation

Everyday & Long-Term

Assessed and prescribed by a GMC-registered GP

Prescriptions sent electronically to a pharmacy

Monitoring and follow-up included where it is needed

Your NHS records in the room, with your consent

Clinically reviewed by Dr Mohammad Khan · Last reviewed

August 23, 2026

Book a consultation

A 20-minute appointment with a GMC-registered GP for £40. Same-day appointments are usually available, 6am to 10pm, seven days a week.

Private GP care led personally by Dr Mohammad Zubair Khan, GMC 7563469.

Why patients choose Cheshire Clinics

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GMC-registered

Care led personally by Dr Khan

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RCGP-trained

Attentive, unhurried care that listens properly

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Highly rated by patients

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CQC-registered

Registered with the Care Quality Commission

Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals
Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals

Overview

Reflux is usually straightforward, but it shares symptoms with things that are not. The value of a consultation is partly the treatment and partly making sure nothing is being missed.

What it is

Treatment usually starts with a proton pump inhibitor at an appropriate dose and duration, alongside practical changes to timing of meals, alcohol and sleeping position.

Who it's suitable for

Book if

  • Heartburn or regurgitation is happening regularly
  • You are buying antacids or omeprazole every week
  • Symptoms are disturbing your sleep
  • Something you were prescribed has stopped working

Urgent — needs endoscopy, not acid suppression

  • Difficulty or pain swallowing
  • Unintentional weight loss
  • Persistent vomiting, or vomiting blood
  • Black tarry stools
  • New indigestion starting over the age of 55
  • A lump in the abdomen

These need investigation quickly. Treating them with a PPI masks the symptom and delays diagnosis.

Emergency — call 999

Chest pain with breathlessness, sweating, or pain radiating to the arm or jaw. Heart attacks are mistaken for indigestion regularly, and the consequences of getting it wrong in that direction are severe.

How treatment works

1. Rule out the serious

Reflux shares symptoms with things that are not reflux. This comes first, always.

2. Treat the acid

A proton pump inhibitor at full dose for four to eight weeks, then review. Not indefinitely by default.

3. Test for H. pylori

A treatable bacterial cause of persistent indigestion, and easily missed.

4. Practical changes that work

Nothing to eat within three hours of bed. Raise the head of the bed rather than adding pillows. Alcohol, late meals and weight are the three biggest levers.

5. Review, do not just repeat

Long-term PPI use reduces absorption of magnesium, B12 and calcium. It should be a decision, not a default.

Ready to start treatment?

Book a consultation

What's included

  • A 20-minute consultation with a GMC-registered GP
  • Red flag screening, which is the most important part
  • A private prescription, usually a proton pump inhibitor at an appropriate dose and duration
  • Coeliac and H. pylori testing where indicated
  • Urgent referral where warning symptoms are present

Safety and side effects

Proton pump inhibitors are generally well tolerated. Long-term use is associated with reduced absorption of magnesium, B12 and calcium, so treatment should be reviewed rather than continued indefinitely by default.

Not suitable if

Difficulty swallowing, unintentional weight loss, persistent vomiting, vomiting blood, black tarry stools, or new symptoms over 55 require urgent assessment and endoscopy, not acid suppression.

Chest pain with breathlessness or sweating needs emergency assessment — call 999.

Monitoring and follow-up

Four to eight weeks, then a decision

A proton pump inhibitor is prescribed at full dose for four to eight weeks and then reviewed — not repeated indefinitely by default.

  • Days 1–4 — PPIs take a few days to reach full effect, unlike antacids. An antacid alongside helps in that window
  • Weeks 4–8 — review, and the decision about stepping down
  • Then — the lowest dose that controls symptoms, or on-demand use, rather than automatic continuation

Long-term use should be a decision

Long-term PPI use reduces absorption of magnesium, vitamin B12 and calcium, and is associated with a modest increase in fracture risk and in C. difficile infection.

None of that means PPIs are dangerous or that anyone who needs one should stop — for Barrett's oesophagus or severe oesophagitis, long-term treatment is clearly right. It means the decision should be revisited rather than assumed.

Stepping down

Stopping abruptly after months causes rebound acid, which feels like the reflux returning worse than before. It is not — it settles in a couple of weeks, and knowing that in advance is what stops people restarting unnecessarily.

Halve the dose for two weeks, then alternate days, with an antacid for breakthrough.

Test for H. pylori

A treatable bacterial cause of persistent indigestion, and easily missed. Eradication resolves symptoms for a significant number of people and reduces ulcer and stomach cancer risk.

Stop the PPI for two weeks before testing — taking one makes the test falsely negative, which is a common cause of a missed diagnosis.

Urgent — endoscopy, not acid suppression

  • Difficulty or pain swallowing, or food sticking
  • Unintentional weight loss
  • Persistent vomiting, or vomiting blood
  • Black tarry stools
  • New indigestion starting over 55
  • A lump in the abdomen, or anaemia

Treating any of these with a PPI masks the symptom and delays diagnosis, which is the specific harm to avoid here.

Call 999

Chest pain with breathlessness, sweating, or pain radiating to the arm or jaw. Heart attacks are mistaken for indigestion regularly, and the consequences of getting it wrong in that direction are severe. Antacids relieving it proves nothing.

Alternatives

The three biggest levers, and none is a prescription

  • Nothing to eat within three hours of lying down. The single most effective change for night-time symptoms
  • Raise the head of the bed by 10–20cm — blocks under the legs or a wedge under the mattress. Extra pillows do not work, because they bend you at the waist and raise abdominal pressure
  • Weight, particularly around the middle, which raises pressure on the valve. Even modest loss helps measurably

Alongside: alcohol, especially in the evening; smoking, which weakens the valve directly; and your own trigger foods — typically coffee, chocolate, fat, spice, citrus and mint. Cut what actually affects you rather than the whole list.

Medication, cheapest first

  • Antacids and alginates — over the counter, and alginates taken after meals and at bedtime are genuinely effective, forming a raft over the stomach contents. Under-used
  • Famotidine, an H2 blocker, over the counter and useful for night-time symptoms
  • Omeprazole and esomeprazole are available over the counter for short-term use
  • Prescription PPIs at full dose for four to eight weeks

Look for something else if it does not respond

Reflux that does not respond to adequate treatment is often not reflux. Worth considering:

  • H. pylori, which is treatable and easily missed
  • Coeliac disease, which needs testing before removing gluten — the test is unreliable if you have already cut it out
  • Functional dyspepsia or IBS
  • Gallstones, cardiac pain, and medication — NSAIDs, bisphosphonates, some blood pressure medicines and doxycycline all cause this
  • Anxiety, which genuinely amplifies visceral symptoms

Where endoscopy is the answer

Any red flag, symptoms not responding to adequate treatment, or long-standing reflux where Barrett's oesophagus should be considered.

NHS referral is free, and urgent pathways exist for exactly these symptoms.

What does not have good evidence

Apple cider vinegar, alkaline water, and "gut healing" supplement protocols. Also elimination diets started before coeliac testing, which make the test unreliable and can cost you the diagnosis.

Costs explained

What you pay us

  • £40 for the consultation, of which the red flag screening is the most valuable part
  • H. pylori and coeliac testing where indicated, quoted first
  • £40 for review at four to eight weeks

What you pay the pharmacy

PPIs are among the cheapest prescriptions there are — generic omeprazole and lansoprazole cost very little. We earn nothing from what is prescribed.

What you can buy without any appointment

  • Antacids and alginates, which are genuinely effective and under-used — taken after meals and at bedtime
  • Famotidine, useful for night-time symptoms
  • Omeprazole and esomeprazole, available over the counter for short-term use

If you have simple heartburn and no warning symptoms, a pharmacist can sort you out for a few pounds. We would rather say so.

So what is worth paying for?

The screening, and it is the whole point. Reflux shares symptoms with several things that are not reflux, and the specific harm here is treating a warning symptom with a PPI and delaying a diagnosis.

Also: H. pylori testing, which is treatable and easily missed; a plan with a defined endpoint rather than an indefinite repeat; and help stepping down from long-term treatment.

The free things that matter most

Not eating within three hours of bed. Raising the head of the bed. Reducing alcohol and weight. These outperform most prescriptions for night-time reflux and cost nothing.

Where not to spend money

  • Branded antacids when own-brand is identical
  • Apple cider vinegar, alkaline water and "gut healing" supplements
  • Private endoscopy before asking about the NHS route, which is free and has urgent pathways for exactly these symptoms

Common questions

How do I know it is reflux and not my heart?

You often cannot, and that is precisely why this matters. Heart attacks are mistaken for indigestion regularly.

Call 999 for chest pain with breathlessness, sweating, or pain radiating to the arm or jaw — particularly if it comes on with exertion.

An antacid relieving it proves nothing. The cost of being wrong in that direction is not worth the embarrassment of being wrong in this one.

Which symptoms mean I need an endoscopy?

Difficulty or pain swallowing, food sticking, unintentional weight loss, persistent vomiting or vomiting blood, black tarry stools, anaemia, or new indigestion starting over 55.

These need investigating rather than treating. A PPI settles the symptom and delays the diagnosis, which is the specific harm to avoid.

Should I be on omeprazole long term?

Sometimes yes — but it should be a decision, not a default.

For Barrett's oesophagus or severe oesophagitis, long-term treatment is clearly right. For ordinary reflux, the aim is the lowest dose that controls symptoms, or on-demand use, reviewed periodically.

Is long-term PPI use harmful?

The honest answer: there are associations rather than proven harms, and they are modest.

Reduced absorption of magnesium, B12 and calcium, a small increase in fracture risk, and increased C. difficile risk. Nobody who genuinely needs a PPI should stop because of this — but it is a reason to review rather than repeat automatically.

Every time I stop, it comes back worse. Am I dependent on it?

Not dependent — but there is a real explanation. Rebound acid hypersecretion follows stopping a PPI abruptly after prolonged use, and it feels exactly like the reflux returning worse than before.

It settles within about two weeks. Step down gradually — halve the dose for a fortnight, then alternate days, with an antacid for breakthrough.

What is H. pylori and should I be tested?

A bacterium that causes persistent indigestion and ulcers, and it is treatable with a course of antibiotics. Eradication resolves symptoms for many people and reduces ulcer and stomach cancer risk.

Stop your PPI two weeks before testing — taking one causes a false negative, which is a common reason it gets missed.

Do extra pillows help?

No, and they can make it worse — they bend you at the waist and raise abdominal pressure.

Raise the whole head of the bed by 10–20cm with blocks under the legs, or use a wedge under the mattress. It is one of the most effective things for night-time symptoms.

Which foods should I cut out?

Only the ones that actually affect you. Coffee, chocolate, fat, spice, citrus, mint and alcohol are the usual suspects, but blanket elimination is miserable and unnecessary.

Timing matters more than content: nothing within three hours of lying down.

The tablets are not working. What now?

Then it may not be reflux, and that is worth pursuing rather than escalating the dose.

Worth considering: H. pylori, coeliac disease, functional dyspepsia, gallstones, cardiac pain, anxiety, and medication — NSAIDs, bisphosphonates, doxycycline and some blood pressure medicines all cause this.

Should I cut out gluten to see if it helps?

Not before being tested for coeliac disease. The test becomes unreliable once you have stopped eating gluten, and people lose the diagnosis this way — which matters, because coeliac disease has consequences well beyond symptoms.

Test first, then experiment.

What is Barrett's oesophagus?

A change in the lining of the oesophagus from long-standing reflux, which slightly raises the risk of oesophageal cancer and is followed with periodic endoscopy.

It is a reason to take long-standing reflux seriously, and a reason long-term treatment is clearly right for some people rather than something to step down from.

Dr Mohammad Zubair Khan, GMC-registered private GP and founder of Cheshire Clinics

Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469

Last reviewed

August 23, 2026

How it works

What happens when you book

£40 for a 20-minute appointment with a GMC-registered GP, 6am to 10pm, seven days a week. Membership is optional and never required.
Cheshire Clinics online GP appointment booking confirmation on mobile
01

Book your appointment

Pick a time that suits you — 6am to 10pm, seven days a week, including weekends and bank holidays. £40 for 20 minutes, self-pay, with no insurance to arrange.
5–10 minutes
Online video consultation with a GMC-registered private GP
02

Meet your GP

A 20-minute video or phone consultation with a GMC-registered GP — long enough for a proper conversation about your symptoms, your history and what matters to you.
20 minutes
Diagnostic testing plan including blood test panel, ECG and urine screening
03

Tests and referrals, if you need them

Where testing will actually answer the question, we arrange it — blood tests and health screening through our laboratory partner, or a referral for ultrasound, X-ray, CT or MRI through private imaging providers. We will also tell you when a scan is not the right next step.
1–7 days
Personalised results and treatment plan from a private GP consultation
04

Results and next steps

Your GP talks you through what the results mean and agrees the next step with you. Every consultation ends with your treatment plan in writing, and any prescription goes to your own pharmacy.
20 minutes
GP follow-up reminder for ongoing care and progress monitoring
05

Ongoing care and follow-up

Follow-up appointments, progress monitoring and ongoing advice — including saying plainly when something needs in-person or NHS care instead.

Ongoing

How we compare

Time to be seen

Appointment length

Your NHS record in the room

Written treatment plan

Told when a test isn’t needed

Cost

Varies by practice

Typically 10 minutes

Yes, your full record

Not routinely

Usually

Free

Same day

Often 10 to 15 minutes

Usually not

Sometimes charged

Varies by provider

Often a subscription

Questions about our service

How quickly can I be seen?

Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.

Will I see the same doctor each time?

Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.

Can you see my NHS records?

Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.

Are you trying to replace my NHS GP?

No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.

What is included in the appointment?

Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.

How much does it cost?

£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.

What does “treatable online” actually mean?

It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.

Can you prescribe antibiotics?

Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.

What if the GP cannot help with what I need?

If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.

What should I do in an emergency?

Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.

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