Digestive and gut icon - IBS, reflux and inflammatory bowel symptoms assessed by an online GP at Cheshire Clinics
Treatable online

IBS

A real condition with a real mechanism — and a positive diagnosis, not a label for when tests are normal.

£40 · 20 minutes

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6am to 10pm, seven days

Assessed and treated by a GMC-registered GP

Prescriptions, sick notes and referral letters included

A written treatment plan after every appointment

Your NHS records in the room, with your consent

Clinically reviewed by Dr Mohammad Khan · Last reviewed

August 23, 2026

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Private GP care led personally by Dr Mohammad Zubair Khan, GMC 7563469.

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Same-Day Appointments
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Menopause & HRT
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Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals

Overview

Irritable bowel syndrome affects around one person in ten. The gut is structurally normal — nothing shows on a scan or a camera — but it is hypersensitive and its movement is poorly coordinated. Normal amounts of gas and normal stretching are registered as pain. It is a genuine disorder of how the gut and brain communicate, not a description of someone who worries too much.

Three things this page is here to say.

1. IBS is a positive diagnosis, not a leftover label. It should be made on a recognisable pattern of symptoms plus a small number of specific tests — not assigned because nothing else was found. If nobody has explained why you have IBS rather than something else, that is worth revisiting.

2. There are two things that must be excluded first, and both are commonly skipped. Coeliac disease presents exactly like IBS and is missed for years. And faecal calprotectin — a simple stool test — separates IBS from inflammatory bowel disease. Being given an IBS label without those two tests is not a completed assessment.

3. The symptom that should never be dismissed is persistent bloating in a woman. Ovarian cancer causes bloating, abdominal discomfort and altered bowel habit — and it is regularly mistaken for IBS. New IBS-type symptoms appearing for the first time over the age of 50 are not IBS until proven otherwise, in anyone.

The good news is that IBS is genuinely treatable, and the treatments with the best evidence — gut-directed hypnotherapy among them — are the ones least often offered.

Common symptoms

The core pattern

  • Abdominal pain related to opening your bowels — typically relieved by it, occasionally worsened. This link is the defining feature
  • A change in how often you go
  • A change in the form of the stool — harder, looser, or alternating
  • Bloating, characteristically worse as the day goes on and settling overnight
  • Urgency, or straining and a feeling of incomplete emptying
  • Mucus in the stool — common, and not a worrying sign in itself

The subtypes

  • IBS-D — diarrhoea predominant
  • IBS-C — constipation predominant
  • IBS-M — mixed, swinging between the two

Knowing which you have matters, because the treatments differ entirely.

Symptoms elsewhere — which surprise people

  • Fatigue
  • Backache, and pain on intercourse
  • Bladder urgency and frequency
  • Nausea and early fullness
  • Headache
  • Anxiety and low mood — which run in both directions with IBS rather than simply causing it

Typical triggers

  • Particular foods — often the fermentable carbohydrates rather than the obvious culprits
  • Stress and life events, which act through real nerve pathways between brain and gut
  • Periods — many women's IBS is markedly cyclical
  • A gut infection — post-infectious IBS is common and often dates from a specific holiday or illness
  • Missed meals, poor sleep, alcohol and caffeine

What is not IBS — the red flags

Every one of these means investigation rather than a label:

  • Symptoms that wake you from sleep. The single most useful discriminator — IBS very rarely wakes people at night
  • Rectal bleeding, or dark blood mixed through the stool
  • Unintentional weight loss
  • New symptoms starting over the age of 50
  • Anaemia, or iron deficiency
  • A mass in the abdomen or rectum
  • A family history of bowel or ovarian cancer
  • Persistent bloating in a woman, particularly over 50 — which needs ovarian cancer excluded
  • Fever, or progressively worsening symptoms

Causes and risk factors

What is happening

Several mechanisms, in different mixtures in different people:

  • Visceral hypersensitivity — the gut's nerves signal pain at levels of stretch that would go unnoticed in someone else. This is measurable, not imagined
  • Altered gut motility — muscle contractions too fast, too slow or uncoordinated
  • Gut–brain axis dysfunction — the nerve traffic between gut and brain runs both ways, which is why stress genuinely alters bowel function and why drugs acting on nerve signalling help
  • Changes in the gut microbiome, particularly after infection or antibiotics
  • Low-grade immune activation in the bowel wall in some people

What sets it off

  • Gastroenteritis — post-infectious IBS. A recognised and common trigger; many people can name the exact illness or holiday it began with. It usually improves over months to a couple of years
  • Antibiotic courses
  • Significant stress or a difficult life period
  • Adverse experiences in childhood, which are associated with IBS in adulthood — not a moral point, a physiological one about how pain pathways develop
  • Family history

Who gets it

Twice as common in women. Usually starts before 50 — which is exactly why onset after 50 should not be assumed to be IBS.

The conditions that masquerade as IBS

This list is the reason the initial tests matter:

  • Coeliac disease — presents identically and is missed for years. Test before cutting out gluten, or the test will not work
  • Inflammatory bowel disease — Crohn's or ulcerative colitis. Faecal calprotectin separates them from IBS cheaply and quickly
  • Bile acid malabsorption — causes watery diarrhoea often labelled IBS-D for years. It is diagnosed with a SeHCAT scan and responds dramatically to a bile acid binder. Genuinely under-diagnosed, and worth asking about if your "IBS" is mostly urgent morning diarrhoea
  • Ovarian cancer — bloating, discomfort and altered bowel habit. Never assume IBS in a woman over 50 with new persistent bloating
  • Bowel cancer — the reason the red flags exist
  • Thyroid disease — an overactive or underactive thyroid changes bowel habit
  • Lactose intolerance, and pancreatic insufficiency
  • Endometriosis — frequently mislabelled as IBS, particularly where pain is cyclical and sex is painful. See endometriosis
  • Medication — metformin, some antidepressants, iron, magnesium and others

How it is diagnosed

IBS is diagnosed on the pattern of symptoms plus a limited set of tests, and that combination works well in a remote consultation.

The pattern that makes it a positive diagnosis

Abdominal pain or discomfort related to opening your bowels, with a change in stool frequency or form, present over at least several months. Supported by bloating, urgency, straining, mucus, and symptoms worse after eating and better after passing a stool.

The tests that should be done in everyone

  • Full blood count — anaemia points away from IBS
  • CRP or ESR
  • Coeliac serology — tTG-IgA with total IgA, while still eating gluten
  • Faecal calprotectin — a stool test that reflects bowel inflammation and reliably separates IBS from inflammatory bowel disease. The test most often missed, and the one that prevents years of a wrong label
  • Thyroid function, and ferritin

Additional tests where the picture warrants it

  • CA125, in any woman with persistent bloating — particularly over 50, and alongside a pelvic ultrasound where indicated. Non-negotiable, given how often ovarian cancer arrives dressed as IBS
  • FIT testing where there is any question of bowel cancer
  • SeHCAT for suspected bile acid malabsorption, where diarrhoea dominates
  • Breath testing for lactose intolerance or bacterial overgrowth, in selected cases

Tests that are not needed — and one to avoid entirely

  • Colonoscopy is not required for typical IBS in someone under 50 with normal tests and no red flags
  • Ultrasound and CT rarely add anything in typical IBS
  • IgG "food intolerance" blood tests have no diagnostic validity. They generate long lists of foods to avoid, cause unnecessary dietary restriction, and are not accepted by any allergy or gastroenterology body. We will not act on them

When to refer

Any red flag; symptoms not responding to proper treatment; and diagnostic uncertainty. Urgent referral for bleeding, weight loss, a mass, iron deficiency anaemia, or new symptoms over 50.

Worth reading alongside this: our article on the questions to ask before accepting an IBS diagnosis.

How we treat it online

IBS responds well to treatment, but it needs matching to your subtype rather than a single prescription.

1. Get the diagnosis right first

The most valuable thing we do here: coeliac serology, faecal calprotectin, bloods — and CA125 where bloating is persistent in a woman. Treating IBS that is actually coeliac disease, inflammatory bowel disease or bile acid malabsorption wastes years.

2. Fibre — and the mistake almost everyone makes

  • Soluble fibre helps. Insoluble fibre makes IBS worse. Ispaghula or psyllium is the right choice; wheat bran is the wrong one, and "eat more bran" is advice that has made a great many people considerably worse
  • Increase it slowly, and expect a temporary rise in wind for a fortnight before it settles
  • Oats, linseed, pulses and root vegetables are useful sources

3. Diet — the low FODMAP question

The low FODMAP diet has the strongest dietary evidence in IBS, helping around three in four people. But it is frequently done badly, and done badly it causes harm:

  • It has three phases: restriction for four to six weeks, then structured reintroduction, then personalisation
  • It is not a long-term diet. People who stay in the restriction phase for months narrow their diet unnecessarily and reduce the diversity of their gut bacteria
  • It should be dietitian-supervised, and we refer rather than handing over an app and hoping

Simpler first steps often work: regular meals, not skipping, reducing caffeine and alcohol, limiting fizzy drinks and sweeteners ending in "-ol", and drinking enough water.

4. Medication by symptom

  • Pain and cramping: antispasmodics such as mebeverine or hyoscine. Enteric-coated peppermint oil has good evidence and is often overlooked
  • Diarrhoea: loperamide, taken pre-emptively before events rather than reactively — which is the trick nobody explains
  • Constipation: a bulk-forming or osmotic laxative. Avoid lactulose, which ferments and worsens bloating and wind. Linaclotide for stubborn IBS-C with pain
  • Low-dose tricyclics — amitriptyline at a dose far below the antidepressant range, which reduces gut pain signalling and slows the bowel. Particularly useful in IBS-D. Prescribed for the nerve effect, not for mood, which is worth being clear about
  • SSRIs — more useful in IBS-C, and where anxiety coexists

5. The treatments with the best evidence and the least uptake

  • Gut-directed hypnotherapy. Strong trial evidence, with benefits lasting years — and it is barely offered. It works on the gut–brain pathway rather than by relaxation alone
  • CBT adapted for IBS, including online programmes
  • These are not what you get offered when nothing else works. On the evidence, they should be offered early

6. Probiotics

Worth a try. Take one product for four weeks and stop if there is no benefit — rather than cycling through them indefinitely. The evidence is mixed and strain-specific.

7. What we will not do

  • Diagnose IBS without coeliac serology and faecal calprotectin
  • Attribute persistent bloating in a woman over 50 to IBS without excluding ovarian cancer
  • Recommend bran, or lactulose
  • Leave someone on a restrictive low FODMAP diet indefinitely without reintroduction
  • Act on an IgG food intolerance panel
  • Treat red flag symptoms as IBS
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Important

When to seek urgent help

Go to A&E for:

  • Severe unrelenting abdominal pain, particularly with a rigid abdomen
  • Significant rectal bleeding, or black tarry stools
  • Persistent vomiting with abdominal distension and no wind passing — possible obstruction
  • Severe pain with fever and feeling very unwell

Arrange an urgent appointment for:

  • Any rectal bleeding, or blood mixed through the stool
  • Unintentional weight loss
  • Symptoms waking you at night — IBS very rarely does this
  • New IBS-type symptoms over the age of 50
  • Persistent bloating in a woman, particularly over 50, or bloating on most days for three weeks — which needs ovarian cancer excluded, not an IBS label
  • A lump in the abdomen or a change you can feel
  • Being told you are anaemic or iron deficient
  • A significant change in bowel habit lasting more than six weeks
  • A family history of bowel or ovarian cancer with new symptoms

Book a routine consultation for:

  • IBS symptoms not controlled by what you are already doing
  • An IBS diagnosis made without coeliac testing or faecal calprotectin — worth completing properly
  • Urgent watery diarrhoea, particularly in the mornings — which may be bile acid malabsorption rather than IBS, and is very treatable
  • Symptoms clearly cyclical with your periods, or painful sex — which raises endometriosis
  • A diet that has become steadily more restricted
  • Anxiety or low mood alongside — treating both together works better than either alone

Prevention and self-care

The basics, which do more than they sound like they would

  • Eat regularly and do not skip meals. Long gaps followed by a large meal provoke symptoms reliably
  • Eat slowly and sitting down; eating fast swallows air and worsens bloating
  • Limit caffeine — a strong stimulant of bowel contraction
  • Reduce alcohol and fizzy drinks
  • Avoid sweeteners ending in "-ol" — sorbitol, mannitol, xylitol — in sugar-free gum, mints and drinks. A remarkably common and easily missed cause of bloating and diarrhoea
  • Drink enough water, especially if increasing fibre

Fibre, correctly

Soluble, not insoluble. Oats, linseed, ispaghula, pulses, carrots and potatoes — not wheat bran. Increase gradually over weeks, and accept a temporary increase in wind while your gut adjusts.

Movement and stress

  • Regular exercise has genuine trial evidence in IBS — walking, swimming, cycling. Not simply general advice
  • Yoga has specific evidence too
  • Stress management is treatment here, not a platitude. The gut–brain connection is a physical nerve pathway, and reducing the load on it changes symptoms
  • Sleep matters — poor sleep measurably worsens gut sensitivity

Keeping a diary

Two to four weeks of food, symptoms, stress and, for women, cycle day. It identifies patterns you will not otherwise see — particularly the cyclical pattern many women have, and the delayed reaction to foods eaten the day before.

Things that make it worse

  • Wheat bran — the classic wrong advice
  • Lactulose — ferments and worsens bloating
  • Long-term restrictive diets without professional guidance. Cutting out more and more foods narrows nutrition and the microbiome, and it is a common trap
  • Repeated antibiotic courses
  • Codeine-based painkillers, which cause constipation and worsen pain over time
  • Chasing a diagnosis through IgG intolerance tests, which produce long avoidance lists with nothing behind them

Two things worth holding on to

IBS does not damage your bowel, does not become inflammatory bowel disease, and does not cause cancer. That reassurance is not a consolation prize — fear of something serious measurably worsens symptoms, so genuinely absorbing it is part of the treatment.

But if something changes, get it reassessed. Having IBS does not protect you from developing something else, and new bleeding, weight loss or symptoms waking you at night should never be attributed to a label you were given years ago.

NHS or private

IBS is a diagnosis where a great deal of money is spent on tests that do not help.

What we will not arrange: IgG food intolerance panels, which UK and European allergy societies state have no diagnostic value and which lead to unnecessary dietary restriction; direct-to-consumer microbiome tests; and hair or vega testing.

What is genuinely worth doing is short and mostly free. Coeliac serology, a full blood count and inflammatory markers exclude the important mimics, and faecal calprotectin distinguishes inflammatory bowel disease from IBS — all NHS-funded.

The dietary approach with real evidence is the low FODMAP diet, and it should be done with a dietitian rather than from the internet, because done badly it becomes needlessly restrictive and is hard to reverse. NHS dietetics is free on referral.

Antispasmodics, peppermint oil and soluble fibre are all over the counter and inexpensive.

Where a consultation genuinely earns its fee is the gut–brain conversation, which is where the strongest long-term evidence sits. CBT and gut-directed hypnotherapy have good evidence in IBS and are under-offered, partly because they sound dismissive — they are not, and IBS is a real disorder of gut–brain interaction rather than something imagined.

What is never IBS and needs assessment: rectal bleeding, weight loss, waking at night with symptoms, onset over 50, anaemia, or a family history of bowel cancer or IBD.

Evidence and guidelines

NICE CG61, Irritable bowel syndrome in adults, is the governing guideline. It sets out the diagnostic criteria, the limited tests required — full blood count, inflammatory markers and coeliac serology — and the red flags requiring further investigation.

CG61 recommends first-line dietary and lifestyle advice, with the low FODMAP diet as a second-line option delivered by a healthcare professional with expertise in dietary management.

CG61 recommends considering CBT, hypnotherapy or psychological therapy for people whose symptoms have not responded after 12 months — the basis for the point above.

NICE DG11 supports faecal calprotectin testing to distinguish IBD from IBS.

BSG (British Society of Gastroenterology) guidelines on IBS cover bile acid diarrhoea testing and the use of low-dose tricyclics as gut–brain neuromodulators.

BSACI and EAACI state IgG food antibody testing has no diagnostic role.

Common questions

Is IBS a real diagnosis, or just what they say when they can't find anything?

It is a real diagnosis with measurable mechanisms — the gut's nerves signal pain at normal levels of stretch, and its muscle coordination is altered. It should be made positively, on a recognisable pattern plus specific tests, not assigned by default. If nobody explained why it is IBS rather than something else, that is a fair question to put back to them.

Which tests should I have had?

At minimum: full blood count, inflammatory markers, coeliac serology (tTG-IgA with total IgA, while still eating gluten), and faecal calprotectin — a stool test that separates IBS from inflammatory bowel disease. Calprotectin is the one most often missed. In women with persistent bloating, add CA125.

Should I try a gluten-free diet?

Get tested for coeliac disease first. The blood test only works if you have been eating gluten regularly for at least six weeks, so cutting it out beforehand makes the diagnosis impossible to confirm — and coeliac disease is missed for years exactly this way. Once that is excluded, a trial is reasonable.

Does the low FODMAP diet work?

Yes, for around three in four people — it has the best dietary evidence in IBS. But it is a three-phase process, not a permanent diet: restrict for four to six weeks, then systematically reintroduce, then settle on your own list. Staying in the restriction phase for months narrows your nutrition and your gut bacteria. It genuinely warrants a dietitian.

Should I be eating more fibre?

The right kind. Soluble fibre — ispaghula, oats, linseed — helps. Insoluble fibre, especially wheat bran, makes IBS worse, and "eat more bran" has done real damage as advice. Build up slowly and expect a couple of weeks of extra wind before it settles.

My main problem is urgent diarrhoea, especially in the morning.

Worth asking specifically about bile acid malabsorption. It causes exactly that pattern, is regularly labelled IBS-D for years, is diagnosed with a SeHCAT scan, and responds dramatically to a bile acid binder. One of the most satisfying things to find, and one of the most under-diagnosed.

Why has amitriptyline been suggested when I'm not depressed?

Because at the low doses used here it is not working as an antidepressant. It acts on the nerve signalling between gut and brain, reducing pain sensitivity and slowing the bowel — which is why it is particularly useful in IBS-D. The dose is a fraction of the antidepressant range, and the reason for it should always be explained.

Does hypnotherapy actually work?

Yes — gut-directed hypnotherapy has strong trial evidence in IBS, with benefits lasting years, and it is one of the most under-offered treatments in this whole area. It is not general relaxation; it targets the gut–brain pathway specifically. On the evidence it deserves to be offered early rather than as a last resort.

Could this be something more serious?

IBS does not damage the bowel, does not turn into inflammatory bowel disease and does not cause cancer. But certain features mean it should not be assumed: bleeding, weight loss, anaemia, symptoms waking you at night, a family history of bowel or ovarian cancer, or new symptoms starting over 50. And persistent bloating in a woman always deserves ovarian cancer excluded rather than an IBS label.

Dr Mohammad Zubair Khan, GMC-registered private GP and founder of Cheshire Clinics
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed

August 23, 2026

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Follow-up appointments, progress monitoring and ongoing advice — including saying plainly when something needs in-person or NHS care instead.

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How we compare

Time to be seen

Appointment length

Your NHS record in the room

Written treatment plan

Told when a test isn’t needed

Cost

Varies by practice

Typically 10 minutes

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Usually

Free

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Questions about our service

How quickly can I be seen?

Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.

Will I see the same doctor each time?

Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.

Can you see my NHS records?

Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.

Are you trying to replace my NHS GP?

No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.

What is included in the appointment?

Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.

How much does it cost?

£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.

What does “treatable online” actually mean?

It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.

Can you prescribe antibiotics?

Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.

What if the GP cannot help with what I need?

If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.

What should I do in an emergency?

Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.

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