The annual review you were meant to get, done properly and without a ten-minute limit.
Unhurried care from a GMC-registered GP
6am to 10pm, seven days a week
Prescriptions, sick notes and referral letters included
Your NHS records in the room, with your consent
Care led personally by Dr Khan
Attentive, unhurried care that listens properly
Five-star Google reviews from the people we have looked after
Registered with the Care Quality Commission
If you have a long-term condition, you are supposed to have a structured review at least once a year. In practice it is often a blood test, a phone call and a repeat prescription — and the questions you actually wanted to ask do not fit.
This is that review, done unhurriedly. Twenty minutes with a GP who has looked at your numbers beforehand, covering not just whether the condition is controlled but whether the treatment still suits your life.
When you book, tell us the condition, your medications and any recent results. If you have home readings — blood pressure, blood glucose, peak flow — send them.
For most conditions the review is far more useful with current bloods in hand. We can arrange those before the consultation, or during it if you would rather talk first.
Structured to your condition, but always with room for what you wanted to ask.
Written, specific and shareable — what your targets are, what changes, when to retest, and what should prompt you to get in touch sooner.
The GP reviews them beforehand, so the twenty minutes goes on what they mean rather than on reading them.
A great many people are on a medicine at a dose that was never increased after it was started. Being on treatment and being adequately treated are different things, and the review is about the second.
And why. This is asked deliberately and without judgement — abandoning a statin because of muscle aches, or a blood pressure tablet because of ankle swelling, is common and usually fixable by a switch. What does not help is a prescriber who does not know.
You will be asked to demonstrate your technique on camera. Inhaler technique is wrong in a large proportion of people who have used one for years, and it is almost never checked — which means the medicine never reaches the lungs regardless of the dose.
This is one of the genuinely valuable things a video consultation can do that a phone call cannot.
Diabetic foot checks, retinal screening and spirometry cannot be done remotely by anyone. They remain a necessary part of proper care, and the review will tell you which you are due and where to get them — most are free on the NHS.
Conditions we commonly review:
It also suits people who have moved, are between GP practices, or who simply want a second view on how their condition is being managed.
Not just what was discussed, but what you are aiming for and by when — a target blood pressure, an HbA1c range, a symptom threshold. A plan without numbers is difficult to act on and impossible to measure.
It is written to be shared with your NHS practice.
Long-term condition care runs on recall systems, and privately obtained reviews sit outside them. Make sure you are still in the NHS recall for:
Nothing private substitutes for these, and they cost nothing.
Where home readings are part of your condition, they matter more than clinic ones. For blood pressure that means the seven-day protocol with a validated upper-arm monitor and the right cuff size — the commonest source of a wrong reading is a cuff that is too small.
Expect a specific review point. Blood pressure medication is reviewed at four to six weeks; a statin at three months with lipids and liver function; levothyroxine at six to eight weeks after any dose change.
Retesting earlier than that produces a number that has not finished moving.
Said plainly because it matters: long-term condition care depends on structured recall, and no private practice replicates that. Use us for the unhurried review, the second opinion, or the question that never fits in ten minutes — alongside your practice, not instead of it.
This service complements NHS care; it does not replace it. We are clear about that, and the written summary is designed to be shared with your NHS GP rather than to work around them.
What we cannot do:
Some elements of a complete review must happen face to face. Diabetic foot and eye screening, for example, cannot be done remotely by anyone — we will tell you what you still need and where it fits.
No, and it is not designed to. Your NHS practice runs the recall systems for screening, vaccination and the physical checks — diabetic foot and eye screening, spirometry — that cannot be done remotely by anyone.
What this adds is time. Twenty unhurried minutes to go through what your numbers actually mean, whether the dose is right, and the questions that never fit into a ten-minute slot.
We can prescribe privately and we can recommend changes in writing. What we cannot do is alter a prescription issued by your NHS GP or a hospital team — only the prescriber can do that.
The written summary is designed for exactly that conversation, and a reasoned recommendation is usually what has been missing.
Depends on the condition, and it is worth knowing what good looks like:
Because technique is wrong in a large proportion of people who have used one for years, and it is rarely checked after the first prescription.
If the medicine is not reaching the lungs, the dose is irrelevant — and this is one of the few things a video consultation does genuinely better than a telephone one. Have the inhaler and any spacer with you.
Worth taking seriously rather than being reassured by the printout. In thyroid disease particularly, symptoms and TSH do not always move together, and a result inside the range does not automatically mean the dose is right for you.
It is also worth checking what has not been looked at — iron, B12, vitamin D and sleep apnoea all produce symptoms attributed to a known condition.
Yes, and it changes the consultation for the better. Stopping a statin because of aches, or a blood pressure tablet because of swollen ankles, is common and usually solvable by switching to something else.
The alternative — a doctor increasing the dose of something you are not taking — is how people come to harm.
Yes, and it is a sensible use of the service — particularly for keeping medication going and monitoring current while you register.
But register. Long-term condition care depends on recall systems for screening and vaccination that no private practice can replicate, and the gap is where things get missed.
Annually as a minimum for most stable long-term conditions, and more often after any change — four to six weeks after a blood pressure change, three months after starting a statin, six to eight weeks after a thyroid dose change.
If your condition is not controlled, annual is not enough.
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed
August 23, 2026
On this page
Ongoing
Time to be seen
Appointment length
Your NHS record in the room
Written treatment plan
Told when a test isn’t needed
Cost
Same day, usually
20 minutes
Yes, with your consent
Included
Yes, and told why
£40 for 20 minutes
Varies by practice
Typically 10 minutes
Yes, your full record
Not routinely
Usually
Free
Same day
Often 10 to 15 minutes
Usually not
Sometimes charged
Varies by provider
Often a subscription
Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.
Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.
Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.
No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.
Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.
£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.
It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.
Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.
If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.
Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.
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