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Mouth Ulcers

Mouth Ulcers

One ulcer is nothing. Recurrent ones are worth testing, and one lasting three weeks needs looking at.

aphthous ulcers, ulcer in mouth, sore in mouth, canker sores

£40 · 20 minutes

Same-day availability

Assessed by a GMC-registered GP, not a symptom checker

Honest about what needs to be seen in person

Tests and referrals arranged where they are needed

Your NHS records in the room, with your consent

Clinically reviewed by Dr Mohammad Khan · Last reviewed

August 23, 2026

Book a consultation

A 20-minute appointment with a GMC-registered GP for £40. Same-day appointments are usually available, 6am to 10pm, seven days a week.

Private GP care led personally by Dr Mohammad Zubair Khan, GMC 7563469.

Why patients choose Cheshire Clinics

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Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals
Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals
Important

When to get urgent help

Any mouth ulcer lasting more than three weeks must be examined, by a dentist or a doctor. This is not negotiable and applies regardless of how it looks or feels. Ordinary ulcers heal within about two weeks.

Seek urgent assessment for:

  • An ulcer present for three weeks or more
  • A painless ulcer — which is less reassuring than a painful one, not more
  • An ulcer with a hard, raised or rolled edge
  • A red or white patch in the mouth that does not rub off
  • An unexplained lump in the mouth or neck
  • Loose teeth or a denture that has stopped fitting
  • Persistent numbness in the mouth or lip
  • Difficulty swallowing or persistent hoarseness alongside

Risk is higher with smoking, heavy alcohol use, betel or paan chewing, and HPV infection.

Go to A&E for: widespread ulceration with fever and inability to drink; ulcers with blistering of the eyes or genitals; or ulceration after starting a new medication with a rash or peeling skin — rare but serious drug reactions present this way.

Overview

Mouth ulcers are small painful sores on the lining of the mouth, tongue or lips. The ordinary kind — aphthous ulcers — affect around one in five people, appear for no obvious reason, and heal within one to two weeks without leaving a mark.

A single ulcer after biting your cheek needs nothing at all.

Recurrent ulcers are a different question, and one that is under-investigated. They are a recognised sign of iron, B12 and folate deficiency, and of coeliac disease — all of which are eminently treatable, and none of which will be found unless someone thinks to look.

What it could be

Simple causes

  • Minor trauma — biting your cheek, a sharp tooth, braces, an ill-fitting denture
  • Stress and poor sleep, which genuinely do trigger recurrences
  • Sodium lauryl sulphate in toothpaste — switching to an SLS-free toothpaste helps a meaningful proportion of people with recurrent ulcers, and costs almost nothing to try
  • Certain foods — chocolate, coffee, tomatoes, citrus, nuts
  • Hormonal changes around the menstrual cycle
  • Stopping smoking, which paradoxically triggers ulcers in some people

Deficiencies — the group worth testing for

Deficiencies are found in a significant minority of people with recurrent ulcers, and correcting them frequently stops the ulcers entirely.

Underlying conditions

  • Coeliac disease — recurrent ulcers are a recognised presentation, sometimes the only one
  • Inflammatory bowel disease — Crohn's in particular
  • Behçet's disease — mouth and genital ulcers together
  • Oral lichen planus
  • Immune deficiency, including HIV
  • Medication — NSAIDs, nicorandil, methotrexate and beta blockers among others

Infections

  • Herpes simplex, particularly a first infection in a child or young adult
  • Hand, foot and mouth disease
  • Oral thrush, which is a different appearance but often confused

What you can do now

Date it. Three weeks is the line

Any single mouth ulcer that has not healed after three weeks needs to be examined — not watched for another fortnight. Ordinary ulcers hurt a lot and heal within 7 to 14 days. Something that persists beyond three weeks is behaving differently, and that is the whole basis of the rule.

Go to a dentist. This is the part people get wrong: dentists examine mouths every day, they are better at this than most GPs, and they can refer directly onto the urgent head and neck cancer pathway. For a non-healing mouth ulcer, a dentist is the right first appointment, and you do not need to be registered as a regular patient to be seen.

The features that raise concern

Counter-intuitively, the worrying ulcer is often the one causing least trouble:

  • Painless — more concerning than painful, not less
  • Raised, rolled or hardened edges, rather than a soft crater with a red rim
  • On the side or underside of the tongue, or the floor of the mouth — the higher-risk sites
  • Bleeds easily, or feels firm when you touch it with your tongue
  • Accompanied by a white or red patch that will not rub off, a neck lump, loose teeth, numbness of the lip, or difficulty swallowing

Change your toothpaste — it is worth a fortnight's trial

Sodium lauryl sulfate (SLS), the foaming agent in most toothpaste, triggers recurrent mouth ulcers in a proportion of people. It is one of the few genuinely effective things you can do for yourself, and almost nobody is told about it.

Check the ingredients, buy an SLS-free brand, and give it four to six weeks. For people whose ulcers are driven by it, the difference is substantial.

Look for a cause you can correct

  • Deficiency — iron, B12 and folate. These are common causes of recurrent ulcers and are worth testing rather than guessing
  • Coeliac disease, which frequently presents with recurrent mouth ulcers before anything else
  • A sharp tooth, a broken filling, or a rubbing denture or brace — an ulcer that keeps recurring in exactly the same spot has a mechanical cause
  • Stress, poor sleep, and for some women the point in the menstrual cycle
  • Nicorandil, a heart medication, which causes severe, persistent and painful ulceration of the mouth and elsewhere. It is under-recognised and the ulcers heal only when the drug is stopped — raise it if you take it, but do not stop it yourself

Relieving the pain

  • Rinse with warm salt water — half a teaspoon in a cup — several times a day
  • A benzydamine mouthwash or spray numbs it; topical gels give short-term relief before meals
  • Avoid crisps, toast crusts, citrus, tomato, vinegar and anything spicy, and drink through a straw
  • Use a soft toothbrush and keep brushing — stopping makes things worse
  • Steroid pastes or pellets are available and effective for severe recurrent ulcers

Arrange assessment if

  • Any ulcer lasts more than three weeks
  • Ulcers are recurring constantly, or are unusually large or numerous
  • There are ulcers elsewhere too — genital ulcers alongside mouth ulcers, particularly with eye inflammation, is a recognised pattern needing specialist assessment
  • They come with weight loss, diarrhoea, or persistent fatigue
  • You cannot eat or drink adequately

Not sure what is causing it?

Book a consultation

How we assess it

The important question is not what a single ulcer is, but whether the pattern warrants investigation.

We ask about: how often they occur and how long each lasts; how many at a time and their size; whether there are ulcers or symptoms elsewhere — genital ulcers, eye inflammation, bowel symptoms, joint pain; your diet and any restriction; your medications; and any family history of coeliac or inflammatory bowel disease.

For recurrent ulcers we routinely arrange: full blood count, ferritin, B12 and folate, and coeliac screening. That panel is inexpensive and finds a treatable cause often enough to be worth doing as standard.

A note on coeliac testing: you must still be eating gluten for the test to be valid — more than one gluten-containing meal a day for at least six weeks. Cutting it out first makes the test unreliable.

For treatment we can advise on and prescribe topical steroids, anaesthetic gels, chlorhexidine and, for severe recurrent disease, systemic options — and we can refer to oral medicine where the picture warrants it.

For anything suspicious, or any ulcer past three weeks, we arrange urgent referral. This is one where remote assessment recognises the problem and routes it, rather than managing it.

Common questions

When should I worry about a mouth ulcer?

Three weeks. A normal ulcer is very painful, small, and heals within one to two weeks. Anything that persists beyond three weeks should be examined — particularly if it is painless, has firm or rolled edges, sits on the side of the tongue or the floor of the mouth, or comes with a neck lump.

Most such ulcers turn out to be caused by trauma from a sharp tooth. The examination happens anyway, because mouth cancer found early is very treatable and found late is not.

Should I see a dentist or a GP?

A dentist — and this genuinely is the better route. Dentists examine mouths daily, have proper lighting and mirrors, and can refer straight onto the urgent two-week head and neck pathway. Most practices will see someone with a non-healing ulcer without them being a registered patient, and it is usually faster than any other option.

Isn't a painless ulcer less serious?

No — it is the other way round, and this is the most important misconception here. Ordinary aphthous ulcers are notoriously painful for their size. A painless, persistent ulcer has lost that expected inflammatory response, which is precisely why painlessness is treated as a warning feature rather than a reassuring one.

Could my toothpaste be causing them?

Quite possibly. Sodium lauryl sulfate, the detergent that makes toothpaste foam, is associated with recurrent aphthous ulcers in susceptible people, and switching to an SLS-free toothpaste reduces both frequency and severity for many of them.

It costs nothing to try, takes a month or so to show, and is one of the more reliably useful pieces of advice for anyone getting ulcers repeatedly.

Is it a vitamin deficiency?

Often, and it is worth testing rather than supplementing blindly. Low iron, B12 and folate are all well-recognised causes of recurrent mouth ulcers, and correcting them frequently stops the ulcers entirely.

Coeliac disease deserves a specific mention — recurrent mouth ulcers can be its earliest sign, sometimes years before any bowel symptoms. Screening for it is a simple blood test, and it must be done while you are still eating gluten.

Are mouth ulcers contagious?

Ordinary aphthous ulcers are not contagious at all. Cold sores are, and the two get confused. The distinction is location: cold sores appear on the lip border and around the mouth, start as blisters, and tingle beforehand. Aphthous ulcers appear inside the mouth — on the inner cheeks, tongue and lips — and are never blisters.

I take nicorandil for angina. Is that relevant?

Very. Nicorandil causes severe, persistent, painful ulceration — in the mouth, and sometimes around the anus and elsewhere. The ulcers are typically large, deep and unresponsive to every standard treatment, and they resolve only when the drug is stopped.

It is a well-documented effect that is still regularly missed, sometimes for years. Raise it with whoever manages your heart medication — do not stop it yourself, as there are alternatives that need arranging properly.

What actually helps them heal faster?

Honestly, not much accelerates healing — most treatment is about comfort while the ulcer runs its course. What works for pain: benzydamine mouthwash or spray, topical anaesthetic gel before meals, warm salt water rinses, and a chlorhexidine mouthwash to prevent secondary infection.

For severe or frequently recurring ulcers, topical steroid preparations are effective and can be prescribed. Where ulcers are relentless, treating the underlying deficiency or condition is what actually breaks the cycle.

Dr Mohammad Zubair Khan, GMC-registered private GP and founder of Cheshire Clinics

Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469

Last reviewed

August 23, 2026

How it works

What happens when you book

£40 for a 20-minute appointment with a GMC-registered GP, 6am to 10pm, seven days a week. Membership is optional and never required.
Cheshire Clinics online GP appointment booking confirmation on mobile
01

Book your appointment

Pick a time that suits you — 6am to 10pm, seven days a week, including weekends and bank holidays. £40 for 20 minutes, self-pay, with no insurance to arrange.
5–10 minutes
Online video consultation with a GMC-registered private GP
02

Meet your GP

A 20-minute video or phone consultation with a GMC-registered GP — long enough for a proper conversation about your symptoms, your history and what matters to you.
20 minutes
Diagnostic testing plan including blood test panel, ECG and urine screening
03

Tests and referrals, if you need them

Where testing will actually answer the question, we arrange it — blood tests and health screening through our laboratory partner, or a referral for ultrasound, X-ray, CT or MRI through private imaging providers. We will also tell you when a scan is not the right next step.
1–7 days
Personalised results and treatment plan from a private GP consultation
04

Results and next steps

Your GP talks you through what the results mean and agrees the next step with you. Every consultation ends with your treatment plan in writing, and any prescription goes to your own pharmacy.
20 minutes
GP follow-up reminder for ongoing care and progress monitoring
05

Ongoing care and follow-up

Follow-up appointments, progress monitoring and ongoing advice — including saying plainly when something needs in-person or NHS care instead.

Ongoing

How we compare

Time to be seen

Appointment length

Your NHS record in the room

Written treatment plan

Told when a test isn’t needed

Cost

Varies by practice

Typically 10 minutes

Yes, your full record

Not routinely

Usually

Free

Same day

Often 10 to 15 minutes

Usually not

Sometimes charged

Varies by provider

Often a subscription

Questions about our service

How quickly can I be seen?

Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.

Will I see the same doctor each time?

Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.

Can you see my NHS records?

Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.

Are you trying to replace my NHS GP?

No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.

What is included in the appointment?

Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.

How much does it cost?

£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.

What does “treatable online” actually mean?

It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.

Can you prescribe antibiotics?

Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.

What if the GP cannot help with what I need?

If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.

What should I do in an emergency?

Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.

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