Do I have to treat the whole family?
No — check everyone, treat only those with living, moving lice. Treating people who do not have them is wasted money and unnecessary chemical exposure.
Why does it keep coming back?
Usually a missed second application, not enough lotion, or an untreated contact. Genuine resistance to dimeticone is not the issue, because it kills physically rather than chemically.
Do nits mean it did not work?
No. Nits are empty egg cases cemented to the hair, and they stay there as the hair grows out. Only living, moving lice matter.
Does my child need to stay off school?
No. Head lice are not a reason to miss school, and exclusion policies are not supported by guidance. Treat, and carry on as normal.
Is it safe in pregnancy or for a baby?
Yes — it is generally the preferred option because nothing is absorbed. From six months of age; take advice below that.
Is there anything I should be careful about?
It is flammable while it is on the hair. No cigarettes, gas hobs, open fires or hairdryers until it has been washed out.