Online GP appointments across Liverpool, with a dedicated Randox Health clinic on Tithebarn Street.
Video and phone appointments, so no travel and no waiting room
Same-day appointments usually available, 6am to 10pm, seven days
£40 for 20 minutes, with no membership required
Prescriptions sent electronically to a pharmacy near you
Care led personally by Dr Khan
Attentive, unhurried care that listens properly
Five-star Google reviews from the people we have looked after
Registered with the Care Quality Commission
Liverpool has one of the few dedicated Randox Health clinics in the North West — Tithebarn Street, in the city centre, rather than a counter inside a shop. For anything test-led, that makes the pathway here about as clean as it gets.
Consultation by secure video or telephone, referral issued, sample taken in town, results reviewed with a GP a couple of days later.
Twenty minutes with a GMC-registered GP costs £40, available 6am to 10pm, seven days a week, including weekends and bank holidays.
The Royal Liverpool University Hospital anchors care across the city, alongside a cluster of specialist centres — cardiothoracic, oncology, women's and children's services — that draw patients from across Merseyside, Cheshire and North Wales. Specialist provision here is genuinely strong.
Primary care is a different story in parts of the city. Liverpool contains some of the most deprived neighbourhoods in England, and life expectancy varies by a decade or more between wards a short bus ride apart. City-level figures conceal that gap almost entirely.
Three universities and a large student population mean a substantial number of residents are registered temporarily, or registered at home hundreds of miles away, and fall between systems when something goes wrong.
Liverpool also has an unusually settled core population with strong intergenerational ties. People stay, and family history is often known in detail — which is clinically useful when assessing risk rather than simply guessing at it.
Cardiovascular and respiratory risk assessment carries particular weight given the city's health profile, and a comprehensive panel with a formal risk score gives something concrete to act on.
Student health is a recurring theme — sexual health, mental health and same-day access, often for people whose registered GP is nowhere near.
The city-centre clinic makes Liverpool one of the better places in our coverage for anything requiring repeat blood monitoring, whether that is thyroid, testosterone or treatment follow-up.
The Royal Liverpool University Hospital anchors emergency and specialist care for the city, alongside Aintree and Broadgreen.
Chest pain, stroke symptoms, sudden breathlessness or a suspected fracture go to A&E or 999, never through a video consultation.
If you have had a possible HIV exposure within the last 72 hours, go to A&E or a sexual health clinic today and ask about PEP. It is free and time-critical, and testing now would tell you nothing about that exposure.
If a consultation needs a blood test or a scan, we request it electronically and you attend a partner clinic nearby. Results come back to Dr Khan, who explains them to you.
Nearest blood-test clinic
Address
Nearest imaging centre
Wavertree, Allerton, Aigburth, Woolton, Anfield, Everton, Walton, Toxteth, Crosby, Bootle
Population served
Randox Health Liverpool, at Exchange Station on Tithebarn Street — central and easy to reach.
Ask your NHS GP first, though. Where the same test is free at your surgery, that is the better route and we will say so rather than take the fee.
Vista Health's Liverpool City Centre diagnostic centre on Duke Street, in the Ropewalks.
Ask about the NHS wait before paying, and about Right to Choose — a different NHS provider with a shorter wait, at no cost to you.
Yes — and it is a common reason people book here.
But registering with a local practice is free and is the better long-term answer, and you do not need proof of address to do it. For sexual health and mental health in particular, the free local services are excellent and take self-referrals.
Yes — Wavertree, Allerton, Aigburth, Woolton, Anfield, Everton, Walton, Toxteth, Crosby and Bootle.
Liverpool has some of the widest health inequality in England across short distances, and the appointment and the price are the same wherever in the city you are.
Often not, and we will tell you when.
A pharmacist treating you free today beats paying us. So does a free GP blood test, free sexual health screening, and Talking Therapies for low mood.
What £40 buys is speed, and twenty unhurried minutes — not better medicine.
Yes — 6am to 10pm, seven days a week, which covers most shift patterns at one end or the other.
Yes — electronically, to whichever you use. You collect it; nothing is posted.
And several things are cheaper over the counter than a prescription charge, which we will tell you.
Examine you — no blood pressure, no chest, no internal examinations, no cervical screening.
And we never prescribe opioids or stimulants remotely, nor benzodiazepines or z-drugs for ongoing use.
Liverpool is in England, so our service is regulated by the Care Quality Commission, the independent regulator of health and social care in England.
CQC Provider ID: [TO BE ADDED BEFORE PUBLICATION]
Dr Mohammad Zubair Khan is on the GMC register, number 7563469, verifiable on the GMC's public register.
Your immigration status has no bearing on your right to care, and it is not something we report on.
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed
August 30, 2026
On this page
Ongoing
Time to be seen
Appointment length
Your NHS record in the room
Written treatment plan
Told when a test isn’t needed
Cost
Same day, usually
20 minutes
Yes, with your consent
Included
Yes, and told why
£40 for 20 minutes
Varies by practice
Typically 10 minutes
Yes, your full record
Not routinely
Usually
Free
Same day
Often 10 to 15 minutes
Usually not
Sometimes charged
Varies by provider
Often a subscription
Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.
Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.
Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.
No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.
Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.
£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.
It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.
Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.
If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.
Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.
Patient reviews
