A 20-minute appointment to go through results from any source, with a clear plan for anything that needs action.
Referred by a GMC-registered GP, results reviewed by the same doctor
Taken at a partner site near you
Results explained in plain English, not just a number
Your NHS records in the room, with your consent
Care led personally by Dr Khan
Attentive, unhurried care that listens properly
Five-star Google reviews from the people we have looked after
Registered with the Care Quality Commission
Results are only as useful as their interpretation. A list of numbers with a reference range beside each one tells you very little about what to actually do.
This appointment goes through your results in the context of your symptoms, history and risk — including results from another provider or from a test you bought yourself.
Any blood test, scan report or diagnostic result you bring, whether arranged through us or elsewhere.
Home and mail-order testing has grown fast, and the results frequently arrive with minimal interpretation. Some findings genuinely need acting on. Many do not. Knowing which is which is worth an appointment, and is considerably cheaper than acting on the wrong one.
PDF or a clear photograph. Include the reference ranges — usually printed beside each value. Without them the numbers cannot be interpreted.
So the 20 minutes is spent explaining rather than reading.
The same number means different things in different people. Ferritin of 30 in a marathon runner with fatigue is a different conversation from ferritin of 30 in someone with no symptoms.
Treatment, repeat testing, referral, or reassurance with a reason attached — which is more useful than reassurance on its own.
Send your results as a PDF or clear photograph in advance. Include the reference ranges, which are usually printed alongside each value.
Results you already have, gone through properly by a GP. Bloods from another provider, a home testing kit, a scan report, or an NHS printout nobody explained.
The commonest reason people book it is a set of results marked "normal" alongside symptoms that have not gone away.
Reference ranges describe a population, not you. They are set so around 5 per cent of healthy people fall outside them — and equally, a value can be technically normal and still wrong for the person it belongs to.
It also works the other way. Across a twenty-test panel at least one flagged result is more likely than not, and most of those mean nothing at all.
Most often: a test that was never done, a borderline result worth acting on, or an explanation that makes a frightening report unfrightening.
Sometimes the honest answer is that the results are genuinely reassuring and the problem lies elsewhere — usually sleep, mood or something that no blood test measures. That is a useful answer too.
Some results are difficult to interpret because the test itself is not valid.
IgG food intolerance panels, salivary hormone tests, hair mineral analysis and "adrenal fatigue" profiles have no established basis, and we cannot make a meaningless result meaningful. What we can do is explain why it should not drive any decisions.
That is worth having, because people are frequently sold expensive interventions on the back of them.
Prescribe on the basis of a result alone, where the clinical picture does not support it — particularly testosterone, thyroid medication and controlled drugs.
We never prescribe opioids or stimulants remotely, and we do not prescribe benzodiazepines or z-drugs for ongoing use, whatever a result shows.
If a result needs urgent action, we will say so immediately and direct you to the right place — which may be your NHS GP or A&E rather than us, because the urgent pathways are faster and come with the specialist attached.
No test to buy, which makes this one of the few things on the site where the fee is the entire cost.
Your NHS GP will explain results they requested, free. If your bloods were done through the NHS, that is the right place to start — they have your full record, which we do not.
Results from private providers are a different matter. NHS practices are not obliged to interpret or act on testing they did not request, and many decline — which is exactly the gap this appointment fills.
People frequently buy a bigger panel when what they needed was someone to read the last one properly.
Twenty minutes on results you already have is usually more useful, and always cheaper, than repeating them with more markers.
Send everything before the appointment — a PDF or a clear photograph is fine.
Make sure the reference ranges are visible. A number without its range cannot be interpreted, because laboratories use different units and different cut-offs.
Older results are genuinely valuable too, because a trend often says more than a single reading.
Yes — it is the commonest reason people book it.
"Normal" means within a population range, not right for you. A ferritin of 18 is not flagged and frequently causes real symptoms.
And what was not tested matters as much as what was — fatigue panels without ferritin, and thyroid checks without antibodies, are both common.
Yes, and that is much of what this appointment is for.
NHS practices are not obliged to interpret private testing and many decline, which leaves people holding a report nobody will explain.
Yes. Radiology reports are written for clinicians and read far more alarmingly than they are meant to.
"Degenerative change" and "disc bulge" describe findings present in most people past middle age, and explaining that is frequently the whole value of the appointment.
Only if it is — and we will say plainly when it is not.
Where results are genuinely reassuring, the useful part is what to look at next: sleep, mood, medication, or a symptom that needs examining rather than testing.
We can explain why it should not guide any decisions.
IgG food intolerance panels have no scientific validity — IgG to a food indicates that you eat it. They routinely produce long lists of positives and lead to unnecessary restriction.
Being told that clearly is worth more than another test.
Sometimes — where the clinical picture supports it.
Not on a number alone, particularly for testosterone and thyroid medication. And never opioids or stimulants, which we do not prescribe remotely at all, and not benzodiazepines or z-drugs as an ongoing prescription.
No — we see only what you send. Which is why sending everything, including older results, makes a real difference to how useful the appointment is.
We will tell you straight away and direct you to the right place, which may be your NHS GP or A&E.
The urgent pathways move faster than anything private, and we would rather send you there than keep the episode.
Usually not. People frequently pay for more markers when what they needed was someone to read the existing ones properly.
More tests generate more borderline results, and borderline results without interpretation are what brought most people to this page.
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed
August 23, 2026
On this page
Ongoing
Time to be seen
Appointment length
Your NHS record in the room
Written treatment plan
Told when a test isn’t needed
Cost
Same day, usually
20 minutes
Yes, with your consent
Included
Yes, and told why
£40 for 20 minutes
Varies by practice
Typically 10 minutes
Yes, your full record
Not routinely
Usually
Free
Same day
Often 10 to 15 minutes
Usually not
Sometimes charged
Varies by provider
Often a subscription
Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.
Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.
Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.
No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.
Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.
£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.
It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.
Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.
If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.
Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.
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