Online through Semble. Pick a time, pay at booking, get a secure video link. Nothing to install.
Answered by a GMC-registered GP, not a call centre
Free NHS routes named first wherever one exists
Same-day video appointments usually available, 6am to 10pm
£40 for 20 minutes, no membership required
Care led personally by Dr Khan
Attentive, unhurried care that listens properly
Five-star Google reviews from the people we have looked after
Registered with the Care Quality Commission
Booking is done online through our booking platform, Semble. You choose the appointment type, pick a time from the live calendar, and pay at the point of booking.
You will receive a confirmation email with a secure link to your video consultation. There is nothing to install — the consultation runs in your browser on a phone, tablet or computer.
Before your appointment you will be asked to complete a short medical history and verify your identity, both of which happen inside the platform. Doing this in advance means the full 20 minutes is spent on your actual problem rather than on admin.
If you are not sure, book a general online GP consultation. It is the same twenty minutes and the same fee, and the doctor will take it wherever it needs to go.
The named appointment types exist to help us prepare, not to restrict what can be discussed. Nobody will refuse to talk about something because you booked under a different heading.
Slots are released on a rolling basis, and same-day appointments are usually available. We open at 6am and run to 10pm, seven days a week including bank holidays — the early and late slots exist specifically for people who cannot take time out of a working day.
Email hello@cheshireclinics.com rather than giving up. Cancellations free up slots regularly and we can often fit something in that is not visible on the calendar.
If you are unsure whether we can help with your particular problem, ask first. We would rather tell you in advance that something needs a physical examination than take a fee and refund it.
And if the consultation turns out to be genuinely outside what can be done remotely, the fee is refunded in full.
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed
September 5, 2026
On this page
Ongoing
Time to be seen
Appointment length
Your NHS record in the room
Written treatment plan
Told when a test isn’t needed
Cost
Same day, usually
20 minutes
Yes, with your consent
Included
Yes, and told why
£40 for 20 minutes
Varies by practice
Typically 10 minutes
Yes, your full record
Not routinely
Usually
Free
Same day
Often 10 to 15 minutes
Usually not
Sometimes charged
Varies by provider
Often a subscription
Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.
Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.
Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.
No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.
Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.
£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.
It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.
Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.
If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.
Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.
Patient reviews
