Online GP appointments for Neston, Parkgate and the Dee side of the Wirral. Evenings and weekends included.
Video and phone appointments, so no travel and no waiting room
Same-day appointments usually available, 6am to 10pm, seven days
£40 for 20 minutes, with no membership required
Prescriptions sent electronically to a pharmacy near you
Care led personally by Dr Khan
Attentive, unhurried care that listens properly
Five-star Google reviews from the people we have looked after
Registered with the Care Quality Commission
Neston is administratively Cheshire and geographically Wirral, which is a distinction that matters more for healthcare than for anything else. It sits on the Dee side of the peninsula, looking across at Wales, with Parkgate's marshes below it.
Being on a boundary means care gets provided from two directions and coordinated from neither particularly well.
A 20-minute consultation with a GMC-registered GP costs £40 and takes place wherever you are, from 6am to 10pm, seven days a week. Any prescription, sick note or referral letter is included.
Neston sits between two acute trusts: Arrowe Park at Upton, around eight miles north on the Wirral, and the Countess of Chester roughly twelve miles south. Because the town is in Cheshire West and Chester rather than Wirral, referral pathways do not always follow the shortest journey — which is a recurring source of confusion locally.
The town was a port before the Dee silted up and a colliery town after that; neither is visible now beyond the street names. What remains is a comfortable commuter town for Chester, Liverpool and the Wirral, with an older-than-average population and a strong village character in Parkgate, Burton and Ness.
Rail connections are limited — Neston station is on the Borderlands line with an infrequent service — so most journeys here are made by car.
An older population means the familiar Cheshire pattern: blood pressure, cholesterol, thyroid, joint problems and the medication reviews that go with them. Bone health matters more in this demographic than it is usually given credit for, and is frequently never assessed.
Cross-boundary referral is a genuine practical issue. Patients are often unclear whether they should be going to Wirral or to Chester, and a referral letter that names the right trust saves weeks.
The estuary and the coastal path make this an outdoor place, and the musculoskeletal presentations follow from that — alongside a reasonable amount of skin checking after summers spent outside.
Neston sits between two acute trusts: Arrowe Park at Upton, around eight miles north on the Wirral, and the Countess of Chester roughly twelve miles south.
Because the town is in Cheshire West and Chester rather than Wirral, referral pathways do not always follow the shortest journey — a recurring source of local confusion.
For an emergency, none of that matters. Call 999 and let the ambulance service take you to the right place.
Bowel screening from 50, cervical screening from 25, breast screening from 50 — and self-referral for breast screening after 71, which many people do not realise remains available.
If a consultation needs a blood test or a scan, we request it electronically and you attend a partner clinic nearby. Results come back to Dr Khan, who explains them to you.
Nearest blood-test clinic
Address
Nearest imaging centre
Little Neston, Parkgate, Ness, Burton, Willaston, Puddington, Thornton Hough
Population served
Randox Health at Holland & Barrett, Broughton is the listed partner clinic, though Liverpool may suit some routes better.
Ask your NHS GP first. Where the same test is free locally, that is plainly the better answer and we will say so rather than send you on a journey.
Vista Health's Liverpool City Centre diagnostic centre on Duke Street.
Check the NHS wait before paying, and ask about Right to Choose, which lets you select a different NHS provider at no cost.
Your GP registration decides it, not the distance — and that surprises people here regularly.
Neston is in Cheshire West and Chester rather than Wirral, so referral pathways may send you south to Chester even where the Wirral hospital is closer.
Tell us where you are registered at the start of the consultation, and we will address the referral correctly first time rather than leaving you to sort it out.
Yes — Little Neston, Parkgate, Ness, Burton, Willaston, Puddington and Thornton Hough.
The opposite — it is one of the strongest reasons to use a remote service.
Rail connections here are limited, and for anyone who has given up driving, the journey is the barrier rather than the appointment. Repeat prescriptions, medication reviews, results discussions and long-term condition checks all work perfectly well by telephone.
Yes, and for anyone on several long-term medicines it is twenty minutes well spent.
Send your repeat prescription list in advance. Your NHS GP and your pharmacist can both do this free too, and we will point you there if that suits you better.
Yes — electronically, to whichever you use, and any existing delivery arrangement with your pharmacy continues as normal.
Examine you — no blood pressure, no chest, no assessment of a swollen leg or an unsteady gait.
Falls, confusion and sudden deterioration need seeing in person, and we will say so immediately rather than take the booking.
And we never prescribe opioids or stimulants remotely, nor benzodiazepines or z-drugs for ongoing use — which matters particularly in older people, where they carry a real falls risk.
Neston is in England, so our service is regulated by the Care Quality Commission, the independent regulator of health and social care in England.
CQC Provider ID: [TO BE ADDED BEFORE PUBLICATION]
Dr Mohammad Zubair Khan is on the GMC register, number 7563469, verifiable on the GMC's public register.
Whether your NHS care sits with Wirral or with Chester does not change who regulates us. The same standards apply across England.
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed
August 30, 2026
On this page
Ongoing
Time to be seen
Appointment length
Your NHS record in the room
Written treatment plan
Told when a test isn’t needed
Cost
Same day, usually
20 minutes
Yes, with your consent
Included
Yes, and told why
£40 for 20 minutes
Varies by practice
Typically 10 minutes
Yes, your full record
Not routinely
Usually
Free
Same day
Often 10 to 15 minutes
Usually not
Sometimes charged
Varies by provider
Often a subscription
Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.
Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.
Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.
No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.
Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.
£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.
It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.
Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.
If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.
Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.
Patient reviews
