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Carpal Tunnel Syndrome

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Carpal Tunnel Syndrome

Waking with a numb hand and shaking it out is the symptom that gives it away.

£40 · 20 minutes

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6am to 10pm, seven days

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Prescriptions, sick notes and referral letters included

A written treatment plan after every appointment

Your NHS records in the room, with your consent

Clinically reviewed by Dr Mohammad Khan · Last reviewed

August 23, 2026

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A 20-minute appointment with a GMC-registered GP for £40. No membership required.

Private GP care led personally by Dr Mohammad Zubair Khan, GMC 7563469.

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Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals

Overview

Carpal tunnel syndrome is compression of the median nerve as it passes through a narrow tunnel at the wrist. It causes tingling, numbness and pain in the hand, and it is very common — particularly in women, in pregnancy, and in middle age.

The most useful diagnostic feature is what happens at night. Carpal tunnel wakes you in the early hours with a numb, burning, tingling hand — and you shake it or hang it out of the bed and the symptoms ease. That pattern is close to diagnostic, and no other common hand problem behaves that way.

The second is which fingers. The median nerve supplies the thumb, index, middle and half of the ring finger — and spares the little finger. Tingling that includes the little finger is a different nerve and a different problem.

Two things worth knowing:

  • A night splint has to hold the wrist straight, not bent. Many over-the-counter wrist supports hold it in slight flexion, which is the position that causes the compression. A splint in the wrong position does nothing
  • Wasting of the fleshy pad at the base of the thumb is a late sign and means the nerve is being damaged. That is a reason for prompt referral rather than another few months of waiting

Common symptoms

The characteristic pattern

  • Numbness, tingling or burning in the thumb, index, middle and half the ring finger
  • Waking in the night, typically the early hours, with the hand numb or painful
  • Relief from shaking the hand, hanging it down, or running it under water — the single most recognisable feature
  • Pain that can travel up the forearm, occasionally to the shoulder
  • Symptoms brought on by driving, holding a phone, reading a book or using a hairdryer — anything holding the wrist still and bent

As it progresses

  • Daytime numbness that no longer fully clears
  • Clumsiness — dropping things, difficulty with buttons, jar lids, keys
  • Reduced fine sensation; difficulty telling coins apart by touch
  • Visible wasting of the muscle pad at the base of the thumb, and weakness of thumb movement — a late finding that should not be waited on

What suggests something else

  • Tingling in the little finger — that is the ulnar nerve, usually compressed at the elbow rather than the wrist
  • Symptoms in the palm itself — the nerve branch supplying the palm leaves before the tunnel, so palm numbness points elsewhere
  • Neck pain with symptoms down the whole arm, often worse on neck movement — a trapped nerve in the neck
  • Symptoms in both hands and feet — which suggests a generalised neuropathy, and needs a different set of tests
  • Colour change, coldness or whitening of the fingers — a circulation issue

Causes and risk factors

Why it happens

The tunnel is a fixed space bounded by bone and a tough ligament. Anything that increases the volume inside it — swelling, fluid, thickened tissue — compresses the nerve, because the space cannot expand.

The common associations

  • Idiopathic — no identifiable cause, which is the majority
  • Pregnancy — common, from fluid retention, and it usually resolves within weeks to months of delivery. Worth knowing, because it changes the approach entirely towards splints and patience
  • An underactive thyroid — a genuinely reversible cause, and one worth testing for in every case
  • Diabetes
  • Rheumatoid arthritis and other inflammatory joint disease
  • Obesity
  • Previous wrist fracture or arthritis at the wrist
  • Menopause
  • Rarely, acromegaly or amyloid

Work — what the evidence actually shows

Worth being accurate about, because the popular version is not quite right:

  • The evidence linking ordinary keyboard and mouse use to carpal tunnel syndrome is weak. Typing is a poor culprit despite its reputation
  • Vibrating tools and forceful repetitive gripping have a much stronger association — drills, grinders, chainsaws, assembly work, butchery
  • Sustained awkward wrist positions contribute

Where work with vibrating tools is involved, that has occupational health implications worth pursuing.

It is often in both hands

Bilateral symptoms are common and do not suggest anything unusual — though the dominant hand is usually worse and presents first.

How it is diagnosed

Carpal tunnel syndrome is diagnosed largely from the history, which suits a remote consultation well. The night-time pattern and the finger distribution do most of the work.

What we ask

  • Which fingers — and specifically, is the little finger involved?
  • Does it wake you at night, and does shaking the hand help?
  • Whether numbness now persists in the daytime
  • Clumsiness, dropping things, difficulty with buttons or jars
  • Neck pain, or symptoms extending up the whole arm
  • Pregnancy, thyroid symptoms, diabetes, joint disease
  • Your work — particularly vibrating tools and forceful gripping
  • Whether both hands are affected, and any symptoms in the feet

Tests

Nerve conduction studies

These confirm the diagnosis and grade its severity. They are not needed in every case — a classic history can be treated on its own merits. They are useful where the picture is unclear, where the neck is a possible source, or before surgery, since most surgeons want them.

What needs examination

We cannot examine your hand. Suspected wasting at the base of the thumb, definite weakness, or persistent numbness needs assessing in person and referring promptly — those findings mean nerve damage rather than nerve irritation, and delay costs recovery.

How we treat it online

1. Night splints — first-line, and the detail that decides whether they work

A wrist splint worn at night stops the wrist bending during sleep, which is what triggers the night symptoms.

  • The splint must hold the wrist in a neutral, straight position — not bent forward. Many cheap wrist supports hold the wrist slightly flexed, which is the position that causes the compression. This single point determines whether the splint helps or does nothing
  • Worn at night, not through the day — daytime use weakens the forearm and is not what the evidence supports
  • Give it four to six weeks before judging it
  • In pregnancy this is usually the whole treatment, since symptoms typically resolve after delivery

2. Treat the reversible causes

Correcting an underactive thyroid can resolve carpal tunnel syndrome entirely. Weight loss helps where relevant. Both are worth pursuing before anything invasive.

3. Steroid injection

A corticosteroid injection into the carpal tunnel is effective, often dramatically so — though the benefit frequently fades over months. Useful for pregnancy, while awaiting surgery, or where symptoms are intermittent. It is a procedure, so we refer.

4. Surgery

Carpal tunnel decompression is a short day-case procedure under local anaesthetic, and it is the definitive treatment. Results are generally very good, particularly for night symptoms, which often resolve immediately.

It should not be delayed where there is persistent numbness, weakness or thumb wasting, because nerve recovery becomes less complete the longer compression continues. Tingling recovers well; established wasting may not fully.

5. What does not work

  • Wrist splints worn all day
  • Vitamin B6, diuretics and yoga — no reliable evidence
  • Ultrasound therapy and most physiotherapy modalities
  • Ergonomic keyboards as a treatment, given how weak the typing association is

6. What we will not do

  • Keep managing symptoms conservatively where there is weakness or thumb wasting — that needs referral, not patience
  • Diagnose carpal tunnel where the little finger is involved without considering other causes
  • Assume a hand problem is carpal tunnel when neck symptoms suggest a trapped nerve
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Important

When to seek urgent help

Carpal tunnel syndrome is rarely an emergency. Seek urgent assessment for:

  • Sudden severe hand pain with swelling after injury, particularly with severe pain on finger movement — possible compartment syndrome
  • A cold, pale or blue hand — a circulation problem
  • Sudden weakness or numbness affecting the whole arm, the face, or with speech difficulty — call 999, as this may be a stroke

Arrange a prompt appointment for:

  • Constant numbness that no longer comes and goes
  • Weakness of the thumb, or visible wasting of the muscle pad at its base — these mean nerve damage, and referral should not wait
  • Dropping things, or difficulty with buttons, keys and jars
  • Rapidly worsening symptoms

Book a routine consultation for:

  • Tingling or numbness in the thumb and first three fingers, particularly waking you at night
  • Symptoms not improving after four to six weeks of a correctly fitted night splint
  • Hand symptoms in pregnancy, for a splint and reassurance
  • Symptoms with tiredness, weight gain or cold intolerance — which raise thyroid disease as a reversible cause
  • Symptoms alongside vibrating tool use at work, where a letter may help
  • Tingling that includes the little finger, or neck pain with whole-arm symptoms — which need a different assessment

Prevention and self-care

Get the splint right

The most useful thing on this page. Check that your splint holds the wrist straight rather than bent forward — look at it side-on with your hand relaxed inside. Many supports sold for wrist pain hold the wrist in slight flexion, which is exactly the position that compresses the nerve.

Wear it at night. Give it four to six weeks. If night waking improves, it is working.

Day to day

  • Shaking the hand genuinely helps — it is not a placebo, and there is no reason not to
  • Break up sustained gripping and awkward wrist positions
  • Avoid sleeping with the wrist curled under a pillow or under your body
  • Keep a neutral wrist when driving, using a phone or holding a book
  • Reduce vibrating tool use where you can, and use anti-vibration gloves where you cannot

At work

If your job involves vibrating tools or heavy repetitive gripping, this has occupational health implications. Employers have duties to assess and control vibration exposure, and hand-arm problems from vibrating tools are reportable. Raise it formally rather than managing alone — and we can write an occupational health letter setting out the clinical position.

In pregnancy

Reassuring: carpal tunnel in pregnancy usually settles within weeks to a few months of delivery. Night splints and patience are almost always the right approach, and it is rarely a reason for surgery. Knowing it is temporary makes a considerable difference to how it feels.

What to watch for

Track two things, since they are what change the plan:

  • Does the numbness now persist during the day?
  • Are you dropping things, or struggling with buttons and jars?

Either means the nerve is under more pressure than splints will fix, and it is time for referral rather than another few months of waiting.

Not worth your money

Vitamin B6 supplements, copper bracelets, water tablets and most "carpal tunnel" gadgets sold online. Ergonomic keyboards are comfortable but are not treatment, and the link between typing and carpal tunnel syndrome is much weaker than its reputation suggests.

NHS or private

The cheapest effective treatment for carpal tunnel syndrome costs about ten pounds and is sold in any pharmacy: a wrist splint worn at night. It works because symptoms are driven by wrist flexion during sleep, and keeping the wrist neutral overnight resolves or substantially improves a large proportion of mild to moderate cases.

Most people are never told the splint must be worn at night rather than during the day, which is when it does almost nothing.

Your NHS GP assesses it free, NHS physiotherapy takes self-referral in many areas, and NHS surgery — which is highly effective and usually definitive — is free, though waits vary.

Where a consultation is worth paying for is the assessment behind it, because carpal tunnel is sometimes secondary to something treatable: an underactive thyroid, diabetes, rheumatoid arthritis, or pregnancy. Checking thyroid function and HbA1c is worth doing rather than assuming.

Private steroid injection or nerve conduction studies can shorten a wait, though nerve conduction testing is not needed where the picture is clear.

What should not wait: constant numbness rather than intermittent, or visible wasting of the muscle at the base of the thumb. That indicates nerve damage, and delay risks it becoming permanent — surgery relieves symptoms but does not always restore a wasted muscle.

Evidence and guidelines

NICE Clinical Knowledge Summary, Carpal tunnel syndrome, is the principal reference. It recommends a wrist splint worn at night for at least four weeks as first-line for mild to moderate symptoms, with corticosteroid injection as a second-line option.

CKS recommends considering underlying causes — hypothyroidism, diabetes, rheumatoid arthritis, pregnancy and obesity — which is the basis for the testing point above.

CKS advises urgent referral where there is persistent sensory loss or thenar muscle wasting, indicating established nerve compression.

CKS notes nerve conduction studies are not required where the clinical diagnosis is clear, and are reserved for diagnostic uncertainty or pre-surgical assessment.

British Society for Surgery of the Hand guidance covers carpal tunnel decompression, which has high success rates and is the definitive treatment for severe or persistent disease.

Common questions

Why does it wake me at night?

Because most people sleep with their wrists bent, which narrows the tunnel, and fluid redistributes when you lie flat. That night pattern — waking in the early hours with a numb hand, and shaking it to relieve it — is the most characteristic feature there is, and it is why a night splint is first-line treatment.

My splint isn't helping. Why not?

Check the position. The splint must hold your wrist straight, not bent forward — look at it from the side with your hand relaxed. A great many wrist supports sold in shops hold the wrist in slight flexion, which is exactly the position causing the compression. Also give it four to six weeks, and wear it at night rather than during the day.

Is my little finger meant to be affected?

No — and this is a useful check. The median nerve supplies the thumb, index, middle and half the ring finger, and spares the little finger. Tingling including the little finger points to the ulnar nerve, usually compressed at the elbow, which is a different problem with different treatment.

Is it from typing?

Probably not, despite the reputation. The evidence linking ordinary keyboard and mouse use to carpal tunnel syndrome is weak. The much stronger occupational associations are vibrating tools and forceful repetitive gripping — drills, grinders, chainsaws, assembly and butchery work. If that is your job, it is worth raising formally.

I'm pregnant — will it go away?

Almost certainly, yes. Carpal tunnel in pregnancy usually resolves within weeks to a few months of delivery, because it is driven by fluid retention. Night splints and patience are the right approach, and surgery is very rarely needed. Knowing it is temporary genuinely helps.

Do I need nerve tests before anything can be done?

Not necessarily. A classic history — the right fingers, the night waking, relief on shaking — can be treated on its own. Nerve conduction studies are useful where the picture is unclear, where the neck may be the source, or before surgery, since most surgeons want them.

How long can I leave it before having surgery?

If symptoms are intermittent tingling, there is no urgency — splints and time are reasonable. But persistent numbness, weakness or wasting at the base of the thumb should not be waited out, because nerve recovery becomes less complete the longer the compression continues. Tingling recovers well after surgery; established muscle wasting may not fully.

Is the operation a big deal?

No — it is a short day-case procedure under local anaesthetic, and it is curative for most people. Night symptoms often go immediately. You will need a few weeks before heavy gripping, and it is one of the more reliably satisfying operations in this area.

Dr Mohammad Zubair Khan, GMC-registered private GP and founder of Cheshire Clinics
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed

August 23, 2026

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Questions about our service

How quickly can I be seen?

Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.

Will I see the same doctor each time?

Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.

Can you see my NHS records?

Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.

Are you trying to replace my NHS GP?

No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.

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How much does it cost?

£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.

What does “treatable online” actually mean?

It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.

Can you prescribe antibiotics?

Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.

What if the GP cannot help with what I need?

If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.

What should I do in an emergency?

Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.

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