Bones, joints and muscles icon - arthritis, sprains and joint pain assessed by an online GP at Cheshire Clinics
Treatable online

Knee Pain

From wear and tear to sports injury. What the pattern of pain tells you, and when imaging is genuinely worth having.

£40 · 20 minutes

Same-day availability

6am to 10pm, seven days

Assessed and treated by a GMC-registered GP

Prescriptions, sick notes and referral letters included

A written treatment plan after every appointment

Your NHS records in the room, with your consent

Clinically reviewed by Dr Mohammad Khan · Last reviewed

August 24, 2026

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A 20-minute appointment with a GMC-registered GP for £40. No membership required.

Private GP care led personally by Dr Mohammad Zubair Khan, GMC 7563469.

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Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals
Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals

Overview

Knee pain is extremely common, and what is causing it usually comes down to your age, whether there was an injury, and exactly where it hurts. Those three things narrow it down more than any scan.

The broad pattern:

  • Under 40, no injury, pain at the front — usually patellofemoral pain, which responds very well to strengthening
  • Over 45, gradual, stiff after resting — usually osteoarthritis
  • A specific injury with a pop, swelling within hours, or the knee giving way — a structural injury needing assessment

Two evidence points worth having before anyone offers you anything:

  • Keyhole surgery for degenerative meniscal tears and "wear and tear" performed no better than placebo surgery or exercise in high-quality trials. It is no longer recommended for that, and this has genuinely changed practice
  • Paracetamol is not recommended for knee osteoarthritis — it does not work well for it, which surprises people. Exercise does

And the one everyone gets backwards: exercise is the single most effective treatment for knee osteoarthritis. Using the knee does not wear it out. Not using it makes it worse.

Common symptoms

Front of the knee — patellofemoral pain

The commonest cause in younger, active people:

  • Aching pain around or behind the kneecap
  • Worse going downstairs or downhill
  • Worse after sitting for a long time — the cinema or a long drive
  • Worse squatting, kneeling or running
  • Grinding or clicking, which alone is harmless
  • Usually no swelling

Osteoarthritis

  • Usually over 45, coming on gradually
  • Stiffness after resting that eases within about 30 minutes — the distinguishing feature from inflammatory arthritis, where stiffness lasts longer
  • Pain worse with activity, better with rest
  • Occasional swelling; creaking
  • Gradually reducing bend and straightening

After an injury

  • A "pop" at the time, with swelling within a few hours — suggests a cruciate ligament injury or significant tear
  • Locking — the knee genuinely stuck and unable to straighten — suggests a meniscal tear
  • Giving way
  • Inability to weight-bear

Other patterns

  • Pain on the outside, in runners and cyclists — iliotibial band syndrome
  • Pain and tenderness just below the kneecap — patellar tendinopathy, in jumping sports
  • Pain behind the knee with a fullness — a Baker's cyst
  • Knee pain that is actually coming from the hip — which is common, and particularly important in children

Features needing urgent assessment

  • A hot, red, very swollen knee with fever — possible joint infection. Same day
  • Calf pain, swelling and warmth — possible blood clot
  • Inability to weight-bear after injury, or obvious deformity
  • A knee locked and unable to straighten
  • Any child or teenager with knee pain — the hip must be examined
  • Unexplained weight loss, night pain, or a history of cancer

Causes and risk factors

The common causes by age

  • Teens and twenties: patellofemoral pain, patellar tendinopathy, Osgood-Schlatter in growing adolescents
  • Twenties to forties: patellofemoral pain, sporting ligament and meniscal injuries, iliotibial band syndrome
  • Over 45: osteoarthritis, degenerative meniscal tears, Baker's cysts

What increases the risk

  • A change in activity — new running programme, new job on your feet, a house move. Almost always "too much, too soon"
  • Excess weight — which loads the knee several times over with each step
  • Previous knee injury or surgery — the strongest predictor of later osteoarthritis
  • Weak thigh and hip muscles
  • Kneeling occupations — flooring, plumbing, carpet fitting
  • Family history

Two beliefs that cause real harm

"Exercise wears the knee out." It does not. Cartilage depends on movement and loading for its nutrition, and muscle is what protects the joint. Inactivity accelerates arthritis; appropriate exercise slows it and reduces pain. This is one of the most damaging myths in musculoskeletal medicine.

"My scan showed bone on bone, so nothing can be done." X-ray appearance correlates poorly with pain — plenty of people with severe changes have little pain, and plenty with mild changes have a great deal. Hearing "bone on bone" reliably makes people stop moving, which makes everything worse.

Meniscal tears with age

Degenerative meniscal tears are found on the scans of a large proportion of people over 50 with no knee pain at all. Finding one on an MRI does not mean it is the cause of your symptoms — which is precisely why keyhole surgery for them has been shown not to help.

How it is diagnosed

Knee problems are diagnosed largely from age, mechanism and location of pain — and a video consultation works well because you can show us the movement and point to exactly where it hurts.

What we ask

  • Where precisely — front, inner, outer, or behind
  • Age, and whether there was a specific injury
  • Was there a pop, and did it swell within hours? — which suggests a significant structural injury
  • Does it lock, catch or give way
  • How long morning stiffness lasts — under or over 30 minutes
  • Stairs, sitting, squatting, kneeling
  • What changed in the weeks before it started
  • Other joints involved
  • In a child or teenager: hip symptoms and limp, always

Imaging — when it helps and when it misleads

  • X-rays are not needed to diagnose osteoarthritis, which is a clinical diagnosis in someone over 45 with activity-related pain and short-lived morning stiffness. They are useful before considering joint replacement
  • MRI is rarely helpful for degenerative knee pain — it finds meniscal tears that are present in large numbers of pain-free people and leads to surgery that does not work
  • MRI is appropriate after significant injury with locking, instability or a suspected ligament rupture

Blood tests

Inflammatory markers and full blood count where inflammatory arthritis or infection is possible; HbA1c and urate where gout is a consideration.

What needs same-day in-person assessment

  • A hot, red, swollen knee with fever — septic arthritis
  • Inability to weight-bear after injury, or deformity
  • A locked knee
  • Calf swelling, warmth and pain — possible DVT
  • A limping child or adolescent

How we treat it online

1. Exercise — the most effective treatment there is

For both patellofemoral pain and osteoarthritis, strengthening is more effective than any medication, injection or arthroscopy.

  • Quadriceps and hip strengthening — hip weakness is a major and frequently overlooked contributor to knee pain
  • Start with what you can manage and build gradually
  • Give it three months. Improvement is slow and most people stop too early
  • Low-impact aerobic activity: cycling, swimming, walking
  • Physiotherapy, with self-referral available in many areas

2. Weight, where relevant

Each step puts several times body weight through the knee, so even modest weight loss produces a disproportionate reduction in pain. Combined with exercise it is the most effective non-surgical approach in knee osteoarthritis.

3. Pain relief — what the evidence supports

  • Topical anti-inflammatory gel is first-line for knee osteoarthritis — effective, and it avoids the risks of tablets
  • Oral anti-inflammatories at the lowest effective dose, short-term
  • Paracetamol alone is not recommended for knee osteoarthritis — the evidence does not support it
  • Heat for stiffness; ice for acute swelling

4. Injections

Steroid injections give short-term relief for a flare and can help you get moving again. They are a bridge to rehabilitation rather than a treatment, and repeated injections are not advisable. Hyaluronic acid injections are not recommended — the evidence does not support them.

5. Surgery — the honest position

  • Arthroscopy for degenerative tears and "wear and tear" is not recommended, having performed no better than placebo surgery or exercise in trials
  • Knee replacement is highly effective for severe arthritis where quality of life is significantly affected, and should not be delayed indefinitely out of fear
  • Ligament reconstruction for genuine instability in active people

6. What we will not do

  • Arrange an MRI for typical degenerative knee pain
  • Advise resting a painful arthritic knee
  • Refer for arthroscopy for wear and tear
  • Manage a hot swollen knee, or a limping child, remotely
Bones, joints and muscles consultation - private GP assessment for musculoskeletal pain and sports injury at Cheshire Clinics

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Important

When to seek urgent help

Seek same-day medical assessment for:

  • A hot, red, very swollen knee with fever or feeling unwell — possible septic arthritis, which needs urgent treatment
  • Calf pain, swelling, warmth or redness — possible blood clot, particularly after immobility, surgery or a long flight
  • Inability to bear weight after an injury
  • An obviously deformed knee, or a suspected dislocation
  • A knee locked and unable to straighten
  • A limping child or adolescent — the hip needs examining

Arrange prompt assessment for:

  • A knee that swelled within hours of an injury
  • A "pop" at the time of injury
  • Repeated giving way
  • Rapidly worsening pain or swelling

Book an appointment for:

  • Knee pain not improving after six weeks
  • Pain limiting walking, work, sleep or exercise
  • Morning stiffness lasting more than 30 minutes, or several joints affected — which suggests inflammatory arthritis
  • Recurrent swelling
  • Wanting physiotherapy referral, or a discussion about joint replacement
  • Having been told you are "bone on bone", and wanting to know what that actually means

Prevention and self-care

The belief worth abandoning

Using your knee does not wear it out. Cartilage is nourished by movement and loading, and strong muscles protect the joint. Avoiding activity to "save" the knee produces weaker muscles, more stiffness and more pain — exactly the opposite of the intention.

Some discomfort during exercise is acceptable if it settles within 24 hours. That is the rule to work to.

Exercises that matter most

  • Straight leg raises — lying down, leg straight, lift and hold. Simple, safe even in a painful knee
  • Sit-to-stands from a chair, slowly, without using your hands
  • Hip strengthening — side-lying leg raises and glute bridges. Hip weakness is one of the biggest contributors to knee pain and almost nobody addresses it
  • Wall squats, going only as far as comfortable
  • Little and often; consistency beats intensity

Day to day

  • Build activity gradually — roughly 10% a week
  • Cycling and swimming when walking is sore — keep moving something
  • Supportive footwear; replace worn trainers
  • Use a handrail on stairs; lead with the good leg going up, the painful one going down
  • Kneeling pads for work
  • Lose excess weight where relevant — the return per kilo is large at the knee

Supplements, honestly

Glucosamine and chondroitin have been studied extensively and perform no better than placebo. They are harmless, and a good deal of money is spent on them. Turmeric and collagen have weak, inconsistent evidence at best.

The money is better spent on a few physiotherapy sessions, which have real evidence behind them.

If you have been told "bone on bone"

Worth putting in context. X-ray appearance correlates poorly with pain — many people with severe changes have modest symptoms, and vice versa. It does not mean nothing can be done, and it does not mean you should stop moving. Strengthening still works, and knee replacement remains available when quality of life warrants it.

A note about children

Any child or teenager with knee pain needs their hip examined. Hip conditions in children very commonly present as knee pain, and missing them has lasting consequences. Do not accept knee pain in a limping child without the hip being checked.

NHS or private

Most knee pain improves with exercise, and exercise is free. Strengthening the quadriceps and hip muscles is the intervention with the best evidence for the commonest causes — patellofemoral pain and osteoarthritis — and NHS physiotherapy is free with self-referral available in many areas.

Topical NSAID gel is over the counter and is first-line for knee osteoarthritis under NICE, ahead of oral anti-inflammatories, with far less risk. It is one of the most under-used effective treatments in general practice.

The most important thing to say about private MRI is that it frequently makes things worse. Meniscal tears and cartilage changes are found in large numbers of people with no pain at all, and finding one does not mean it is causing your symptoms. Arthroscopic surgery for degenerative meniscal tears and osteoarthritis has repeatedly been shown to be no better than placebo or physiotherapy — which is why NICE recommends against it.

An MRI that leads to an operation that does not work is an expensive way to get worse.

Where a consultation is genuinely worth paying for is working out which structure is causing the pain, arranging physiotherapy, and identifying the minority who need imaging — a locked knee, a knee that gives way, significant trauma, or a hot swollen knee.

A hot, swollen, very painful knee with fever needs the same day — septic arthritis destroys a joint quickly.

Evidence and guidelines

NICE NG226, Osteoarthritis in over 16s, is the principal guideline for degenerative knee pain. It recommends therapeutic exercise and weight management as core treatments and topical NSAIDs as first-line pharmacological treatment for the knee.

NG226 recommends against arthroscopic lavage and debridement for osteoarthritis, and against referral for arthroscopic partial meniscectomy for degenerative meniscal tears — the basis for the point above.

NICE CKS, Knee pain — assessment, covers the differential diagnosis and the indications for imaging, noting that X-ray and MRI findings correlate poorly with symptoms.

The Ottawa Knee Rules guide the use of X-ray after acute knee injury.

NICE CKS and BOA (British Orthopaedic Association) guidance identify septic arthritis as a surgical emergency requiring same-day assessment and joint aspiration, underpinning the urgent features listed.

Common questions

Will exercise wear my knee out?

No — and this is the most important thing on the page. Cartilage is nourished by movement and loading, and strong muscles protect the joint. Exercise is the single most effective treatment for knee osteoarthritis, and avoiding activity to protect the knee produces weaker muscles, more stiffness and more pain.

I was told I'm "bone on bone". Does that mean surgery is the only option?

No. X-ray appearance correlates poorly with pain — plenty of people with severe changes have modest symptoms, and plenty with mild changes have a great deal of pain. Strengthening still works. Knee replacement is highly effective when quality of life genuinely warrants it, but "bone on bone" is not a reason to stop moving in the meantime.

Should I have keyhole surgery for my meniscal tear?

For an age-related degenerative tear, almost certainly not. Arthroscopy for degenerative tears and wear and tear performed no better than placebo surgery or exercise in high-quality trials, and is no longer recommended. Surgery has a clear role for genuine locking, and for significant injuries in younger people.

Do I need a scan?

Usually not. MRI finds meniscal tears in a large proportion of people over 50 with no pain at all, so a tear on a scan does not prove it is your problem — and it often leads to surgery that will not help. Imaging is worthwhile after a significant injury with locking or instability, and before considering joint replacement.

What should I take for the pain?

A topical anti-inflammatory gel is first-line for knee osteoarthritis — effective and safer than tablets. Oral anti-inflammatories short-term if needed. Interestingly, paracetamol alone is not recommended for knee osteoarthritis: the evidence simply does not support it, which catches people out.

Are glucosamine supplements worth it?

No. Glucosamine and chondroitin have been studied extensively and perform no better than placebo. They are harmless, but a great deal of money goes into them. The same money spent on a few physiotherapy sessions buys something that actually works.

Which exercises should I actually do?

Start with straight leg raises, slow sit-to-stands, and hip strengthening — side-lying leg raises and glute bridges. Hip weakness is one of the biggest contributors to knee pain and is very often overlooked. Little and often, and give it three months before judging it.

My child has knee pain. Does that need checking?

Yes, and specifically the hip. Hip problems in children and adolescents very commonly present as knee pain — including conditions where delay causes lasting damage. Any limping child, or a child with persistent knee pain, should have their hip examined rather than the knee alone.

Dr Mohammad Zubair Khan, GMC-registered private GP and founder of Cheshire Clinics
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed

August 24, 2026

How it works

What happens when you book

£40 for a 20-minute appointment with a GMC-registered GP, 6am to 10pm, seven days a week. Membership is optional and never required.
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01

Book your appointment

Pick a time that suits you — 6am to 10pm, seven days a week, including weekends and bank holidays. £40 for 20 minutes, self-pay, with no insurance to arrange.
5–10 minutes
Online video consultation with a GMC-registered private GP
02

Meet your GP

A 20-minute video or phone consultation with a GMC-registered GP — long enough for a proper conversation about your symptoms, your history and what matters to you.
20 minutes
Diagnostic testing plan including blood test panel, ECG and urine screening
03

Tests and referrals, if you need them

Where testing will actually answer the question, we arrange it — blood tests and health screening through our laboratory partner, or a referral for ultrasound, X-ray, CT or MRI through private imaging providers. We will also tell you when a scan is not the right next step.
1–7 days
Personalised results and treatment plan from a private GP consultation
04

Results and next steps

Your GP talks you through what the results mean and agrees the next step with you. Every consultation ends with your treatment plan in writing, and any prescription goes to your own pharmacy.
20 minutes
GP follow-up reminder for ongoing care and progress monitoring
05

Ongoing care and follow-up

Follow-up appointments, progress monitoring and ongoing advice — including saying plainly when something needs in-person or NHS care instead.

Ongoing

How we compare

Time to be seen

Appointment length

Your NHS record in the room

Written treatment plan

Told when a test isn’t needed

Cost

Varies by practice

Typically 10 minutes

Yes, your full record

Not routinely

Usually

Free

Same day

Often 10 to 15 minutes

Usually not

Sometimes charged

Varies by provider

Often a subscription

Questions about our service

How quickly can I be seen?

Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.

Will I see the same doctor each time?

Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.

Can you see my NHS records?

Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.

Are you trying to replace my NHS GP?

No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.

What is included in the appointment?

Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.

How much does it cost?

£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.

What does “treatable online” actually mean?

It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.

Can you prescribe antibiotics?

Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.

What if the GP cannot help with what I need?

If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.

What should I do in an emergency?

Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.

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