Online GP appointments across the six towns of Stoke-on-Trent. £40 for 20 minutes, usually same day.
Video and phone appointments, so no travel and no waiting room
Same-day appointments usually available, 6am to 10pm, seven days
£40 for 20 minutes, with no membership required
Prescriptions sent electronically to a pharmacy near you
Care led personally by Dr Khan
Attentive, unhurried care that listens properly
Five-star Google reviews from the people we have looked after
Registered with the Care Quality Commission
Stoke-on-Trent is six towns that were federated rather than merged, and it still behaves that way. Burslem, Tunstall, Hanley, Stoke, Fenton and Longton each have their own centre, and getting between them for an appointment is rarely as simple as a map suggests.
A consultation that happens at home removes that problem entirely. Twenty minutes with a GMC-registered GP costs £40, available 6am to 10pm, seven days a week, by secure video or telephone.
Blood testing is the one thing that needs a journey. The nearest Randox collection point is at Cheadle, around thirty miles north, so a referral here is often better taken to a provider of your own choosing closer to home — which we are happy to write.
Royal Stoke University Hospital dominates healthcare across North Staffordshire. It is a major trauma centre serving a population well beyond the city, which means it carries an unusually broad load for a single site — and that pressure is felt by anyone waiting for something that is not an emergency.
The Potteries built its economy on ceramics, and the industry left a long respiratory legacy. Occupational lung disease among former pottery, mining and steel workers remains part of the clinical picture here in a way it is not across most of our coverage, and family histories often reflect it even where the individual never worked in the industry.
Stoke-on-Trent ranks among the more deprived local authorities in England, and its health outcomes track that closely. Life expectancy, long-term condition prevalence and smoking rates all sit meaningfully worse than the national picture.
That context matters for how a private service should behave here. Cost is a real consideration for many households, and the honest position is that we say plainly when the NHS route is the better one — for anything urgent, for anything needing hands-on assessment, and for the free services that already exist and are good.
Respiratory symptoms deserve particular attention here given the area's occupational history. Persistent cough, breathlessness on exertion and reduced exercise tolerance are worth assessing properly rather than attributing to age or smoking.
Cardiovascular and metabolic risk assessment is high value in a population with elevated prevalence of both. A blood panel with a formal risk score gives you something actionable rather than a vague sense of concern.
Smoking cessation support is genuinely worth asking about. Free NHS services are available and effective locally, and we will point you to them if that is the better route.
Royal Stoke University Hospital is one of the largest hospitals in the country and the major trauma centre for the region.
Chest pain, stroke symptoms, sudden breathlessness or a suspected fracture go there or to 999, never through a remote consultation.
Bowel screening from 50 — a kit through the post, minutes to complete, and one of the few screening tests proven to save lives. Return rates are lowest where outcomes are worst.
Cervical screening from 25 and breast screening from 50 are both free and both matter more than any private panel.
If a consultation needs a blood test or a scan, we request it electronically and you attend a partner clinic nearby. Results come back to Dr Khan, who explains them to you.
Nearest blood-test clinic
Address
Nearest imaging centre
Hanley, Burslem, Tunstall, Longton, Fenton, Newcastle-under-Lyme, Kidsgrove, Biddulph, Cheadle (Staffs)
Population served
The nearest Randox collection point is Cheadle, around thirty miles north — which for most people here is not a sensible journey.
We are happy to write a referral you can take to a provider closer to home, and we will say plainly when a test is not worth travelling for at all. If your NHS GP will do it free and locally, that is the better answer.
Vista Health's MRI unit at Asda Wolstanton Retail Park, Queensway — which is in the city, and far more convenient than the blood clinic.
Ask about the NHS wait before paying, and about Right to Choose, which lets you select a different NHS provider at no cost.
Occupational dust exposure is part of this city's history and it matters clinically.
Tell us about it — the industry, the years, and whether dust masks were used, because it changes how breathlessness is assessed and what should be arranged.
And if COPD is confirmed, ask about pulmonary rehabilitation. It is free on the NHS, it is one of the most effective treatments available for breathlessness, and it is referred far less often than it should be.
Yes — Hanley, Burslem, Tunstall, Longton, Fenton, Newcastle-under-Lyme, Kidsgrove, Biddulph and Cheadle in Staffordshire.
Yes — 6am to 10pm, seven days a week, which covers most patterns at one end or the other.
Often not, and we will tell you when. A pharmacist treating you free today, a free GP blood test, or Talking Therapies will serve many people better.
What £40 buys is speed and twenty unhurried minutes, not better medicine.
Yes where clinically justified, and a private fit note is valid.
You do not need one for the first seven days — self-certification covers that period.
Examine you — no blood pressure, no listening to your chest, which matters for breathlessness in particular. Where an examination or spirometry is needed, we will say so.
And we never prescribe opioids or stimulants remotely, nor benzodiazepines or z-drugs for ongoing use.
Stoke-on-Trent is in England, so our service is regulated by the Care Quality Commission, the independent regulator of health and social care in England.
CQC Provider ID: [TO BE ADDED BEFORE PUBLICATION]
Dr Mohammad Zubair Khan is on the GMC register, number 7563469, verifiable on the GMC's public register.
We quote no inspection rating, and will not imply one we do not have.
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed
August 30, 2026
On this page
Ongoing
Time to be seen
Appointment length
Your NHS record in the room
Written treatment plan
Told when a test isn’t needed
Cost
Same day, usually
20 minutes
Yes, with your consent
Included
Yes, and told why
£40 for 20 minutes
Varies by practice
Typically 10 minutes
Yes, your full record
Not routinely
Usually
Free
Same day
Often 10 to 15 minutes
Usually not
Sometimes charged
Varies by provider
Often a subscription
Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.
Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.
Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.
No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.
Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.
£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.
It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.
Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.
If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.
Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.
Patient reviews
