Online GP appointments for Lancaster, Morecambe and the rural Lune Valley.
Video and phone appointments, so no travel and no waiting room
Same-day appointments usually available, 6am to 10pm, seven days
£40 for 20 minutes, with no membership required
Prescriptions sent electronically to a pharmacy near you
Care led personally by Dr Khan
Attentive, unhurried care that listens properly
Five-star Google reviews from the people we have looked after
Registered with the Care Quality Commission
Lancaster serves two populations that could hardly be less alike: a university city of some fifteen thousand students, and a rural hinterland running up the Lune Valley toward the Dales and the southern edge of the Lake District.
What they have in common is that neither is well served by a system built around an 8am telephone queue. Students are registered temporarily or not at all; rural households are twenty minutes from anywhere before they start.
Twenty minutes with a GMC-registered GP costs £40, available 6am to 10pm, seven days a week, with blood testing in Preston.
The Royal Lancaster Infirmary serves the city and a catchment stretching well north and east into some genuinely remote country. For a district this large and this sparsely populated in places, a single acute site means real distances for routine appointments.
Lancaster itself is a historic city with a substantial student and academic population. Morecambe, a few miles west, has a very different profile — a former resort carrying significant deprivation, with health outcomes well below the district average. The two sit close together and are frequently averaged into a picture that describes neither.
The rural areas are the practical challenge. Villages up the Lune Valley and toward the Forest of Bowland have limited public transport, and winter weather can make journeys genuinely difficult. For those households, remote consultation is not a matter of preference.
The university brings a large seasonal population, most registered locally for term time only, with the familiar gaps in continuity when something needs following up over a vacation.
Rural access is the defining theme. Repeat prescribing, long-term condition review and follow-up are exactly the things that should not require a thirty-mile round trip.
Student health brings sexual health, mental health and same-day access needs, often from people whose permanent GP is at the other end of the country.
An older rural population means long-term condition management, medication review and bone health feature heavily, and most of it is manageable without anyone leaving the house.
The Royal Lancaster Infirmary holds the emergency department for the district, covering a large and partly rural catchment reaching into the Lune Valley and south Cumbria.
Chest pain, stroke symptoms, sudden breathlessness or a suspected fracture go there or to 999, not to a remote consultation.
Bowel screening from 50, cervical screening from 25, breast screening from 50. All free, all invited automatically, and each does something no private blood panel can.
If a consultation needs a blood test or a scan, we request it electronically and you attend a partner clinic nearby. Results come back to Dr Khan, who explains them to you.
Nearest blood-test clinic
Address
Nearest imaging centre
Morecambe, Heysham, Carnforth, Caton, Hornby, Halton, Galgate, Silverdale
Population served
Randox Health at Holland & Barrett in Preston is the nearest partner clinic — a proper journey from Lancaster rather than a nominal one.
Ask your NHS GP first. Where the same test is free locally, that is plainly the better answer and we will say so rather than send you down the M6.
Vista Health's MRI unit at the Asda superstore on Ovangle Road, Lancaster — which is in the city itself, and considerably more convenient than the blood clinic.
Ask about the NHS wait before paying, and about Right to Choose, which lets you select a different NHS provider at no cost.
Probably, and it costs very little.
At this latitude, sunlight produces effectively no vitamin D between roughly October and March, whatever the weather does. Official UK advice is that everyone should consider a daily supplement through the winter.
For most people supplementing is cheaper and simpler than paying to measure the level first, and free supplements are available for some groups.
Yes — Morecambe, Heysham, Carnforth, Caton, Hornby, Halton, Galgate and Silverdale.
Remote consultation matters more in the rural parts of the district than in the city, where the journey to any appointment is the real obstacle.
Yes — and it is a common reason people book here.
Registering with a local practice is free and better long term, and you do not need proof of address. Talking Therapies and sexual health services both take self-referrals without a GP.
Yes — electronically, to whichever you use. You collect it yourself.
Sometimes, and often not. A pharmacist, a free GP blood test or Talking Therapies will serve plenty of people better, and we will say so.
Examine you — no blood pressure, no chest, no internal examinations.
And we never prescribe opioids or stimulants remotely, nor benzodiazepines or z-drugs for ongoing use.
Lancaster is in England, so our service is regulated by the Care Quality Commission, the independent regulator of health and social care in England.
CQC Provider ID: [TO BE ADDED BEFORE PUBLICATION]
Dr Mohammad Zubair Khan is on the GMC register, number 7563469, verifiable on the GMC's public register.
We quote no inspection rating, and will not imply one until there is one to quote.
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed
August 30, 2026
On this page
Ongoing
Time to be seen
Appointment length
Your NHS record in the room
Written treatment plan
Told when a test isn’t needed
Cost
Same day, usually
20 minutes
Yes, with your consent
Included
Yes, and told why
£40 for 20 minutes
Varies by practice
Typically 10 minutes
Yes, your full record
Not routinely
Usually
Free
Same day
Often 10 to 15 minutes
Usually not
Sometimes charged
Varies by provider
Often a subscription
Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.
Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.
Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.
No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.
Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.
£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.
It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.
Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.
If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.
Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.
Patient reviews
