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Contact Dermatitis

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Treatable online

Contact Dermatitis

Skin reacting to something it touches — and finding the trigger is most of the treatment.

£40 · 20 minutes

Same-day availability

6am to 10pm, seven days

Assessed and treated by a GMC-registered GP

Prescriptions, sick notes and referral letters included

A written treatment plan after every appointment

Your NHS records in the room, with your consent

Clinically reviewed by Dr Mohammad Khan · Last reviewed

August 23, 2026

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A 20-minute appointment with a GMC-registered GP for £40. No membership required.

Private GP care led personally by Dr Mohammad Zubair Khan, GMC 7563469.

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Same-Day Appointments
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Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals

Overview

Dermatitis means inflamed skin. In practice the word is used most often for contact dermatitis — skin inflamed by something it has touched — which is what this page is about. Atopic eczema, the inherited kind that starts in childhood, has its own page.

There are two distinct types, they look almost identical, and telling them apart is the entire clinical problem:

  • Irritant contact dermatitis — around eight in ten cases. Direct damage from repeated exposure: water, soap, detergents, solvents, friction. No immune reaction, no allergy. It affects anyone given enough exposure, and it appears where the contact happens
  • Allergic contact dermatitis — a genuine delayed immune reaction to a specific substance. Appears 24 to 72 hours after contact, not immediately, which is why people so often blame the wrong thing. Once you are sensitised, tiny amounts will do it, permanently

Two things are worth knowing before you read further.

The delay is the reason people misidentify the cause. A rash on Wednesday from something touched on Monday gets blamed on Wednesday's soap. This single fact explains most failed elimination attempts.

And hand dermatitis is frequently an occupational disease. Hairdressers, nurses, cleaners, caterers, mechanics and construction workers are disproportionately affected. It is one of the commonest reportable occupational conditions in the UK — which brings employer duties, and sometimes compensation, that almost nobody is told about.

Common symptoms

What it looks like

  • Red, inflamed skin — which may look purple, grey or simply darker on brown and black skin, where redness is much harder to see and the condition is consequently under-diagnosed
  • Itching, which dominates in allergic dermatitis
  • Burning or stinging, which dominates in irritant dermatitis
  • Dryness, scaling and flaking
  • Painful cracks and fissures, particularly on fingertips and knuckles — often the most disabling part
  • Small fluid-filled blisters in acute cases
  • Weeping and crusting where it is severe
  • Thickened, leathery skin where it has gone on for months

Where it appears, and what that tells you

  • Hands — by far the commonest site. Web spaces between the fingers and the backs of the hands point to wet work and irritants
  • Fingertips alone — think about what you handle and hold
  • Eyelids — almost always transferred by the hands, from nail varnish or from something you touched. The cause is rarely anything applied to the eyelids, which is the single most useful piece of pattern recognition on this page
  • A sharply defined patch with an unnatural shape — a rectangle, a strap line, a circle at the wrist or navel. This geometry is close to diagnostic of contact dermatitis
  • Under jewellery, watch straps, belt buckles or jean studs — nickel
  • Feet, in a shoe distribution — rubber accelerators or chrome-tanned leather

The features that separate the two types

  • Irritant: burning more than itching, confined to the area of contact with a fairly sharp edge, builds up over weeks to months of repeated exposure, and improves noticeably on holiday
  • Allergic: intense itch, appears 24 to 72 hours after exposure, often spreads beyond the exact area touched, and can flare from a very small exposure

Causes and risk factors

The irritants

  • Water itself. Frequent hand washing and prolonged wet work are the leading cause, and this surprises people — water strips the skin's lipid barrier
  • Soaps, detergents and washing-up liquid
  • Alcohol hand gels, which sting damaged skin but are actually less damaging than repeated washing
  • Solvents, oils, cutting fluids, cement and plaster
  • Friction, and prolonged glove occlusion — sweat trapped inside gloves is itself an irritant
  • Cold, dry air and low humidity, which is why it worsens every winter

The common allergens

  • Nickel — the commonest contact allergen. Jewellery, watch backs, belt buckles, jean studs, phone cases, glasses frames
  • Fragrance — including in products labelled "unscented", which may contain masking fragrance
  • Preservatives, particularly methylisothiazolinone — which caused a genuine epidemic of facial and hand dermatitis after it was introduced widely into wet wipes, shampoos and household cleaners
  • Hair dye (paraphenylenediamine) — a major cause in hairdressers and in clients, and the ingredient behind black henna tattoo reactions
  • Rubber accelerators in gloves — which is why the gloves worn to protect the skin sometimes turn out to be the problem
  • Topical medicines — including neomycin, and the preservatives in some creams. Yes, this includes steroid creams themselves
  • Plants — particularly the daisy family, in gardeners
  • Methacrylates in gel and acrylic nails — an increasingly common cause in nail technicians and clients

Jobs where this is an occupational disease

Hairdressing, nursing and healthcare, catering and food preparation, cleaning, construction, engineering, agriculture, florists, beauty therapy. If your skin improves on holiday and deteriorates within days of returning to work, that is not a coincidence and it has legal implications.

What makes it more likely

A history of atopic eczema, asthma or hay fever — a damaged barrier is easier to irritate and easier to sensitise through. Filaggrin gene variants have the same effect.

How it is diagnosed

Contact dermatitis is diagnosed from the pattern and the history — and the history is where nearly all the information is. Clear photographs plus a careful conversation cover it well remotely.

The questions that identify the cause

  • Where exactly did it start, and what shape is it? Geometric edges mean contact
  • Does it improve at weekends or on holiday, and return within days of going back to work? The single most valuable question, and the one that establishes occupational causation
  • What is your job, and what do your hands touch during it?
  • How many times a day do you wash your hands, and do you wear gloves — what kind, and for how long at a stretch?
  • Hobbies — gardening, cycling, swimming, DIY, playing an instrument
  • Every product that touches your skin, including partner's products, and anything new in the last three months. Remember the 24 to 72 hour delay when you think back
  • New jewellery, a new phone case, new glasses, a new watch strap
  • What you have already applied to it — because a treatment can become the allergen
  • Any personal or family history of eczema, asthma or hay fever

Tests

  • Patch testing is the definitive test for allergic contact dermatitis, and it is quite different from the allergy tests people are familiar with. Patches are applied to the back and read at 48 and 96 hours. It must be done in a dermatology clinic, not remotely, and we refer for it
  • Blood IgE and skin prick tests do not diagnose contact dermatitis. They test a different kind of immune reaction entirely. A normal allergy blood test does not exclude contact allergy, and this is a very common source of false reassurance
  • A skin swab where infection is suspected — weeping, golden crusting, sudden worsening
  • Where the picture is not typical, we consider thyroid function, ferritin and full blood count

What we cannot do remotely

Patch testing, and examination of an unclear rash. A widespread rash, a rash not responding to correct treatment, or one where we cannot confidently exclude psoriasis, fungal infection or something rarer needs to be seen. Fungal infection in particular is regularly treated as dermatitis, which makes it spread — so a one-sided, ring-shaped or slowly expanding patch always deserves a second look.

How we treat it online

1. Identify and remove the cause — which is the actual treatment

Everything else manages the consequences. Creams applied while the exposure continues will not clear it, and this is the commonest reason treatment appears to fail.

2. Restore the barrier

  • Emollient, generously and constantly. An ointment is more effective than a cream for damaged hands. Apply after every hand wash and last thing at night
  • Use it as a soap substitute, and stop using soap on the affected skin entirely
  • The one that changes outcomes: emollient overnight under cotton gloves. Thick ointment, cotton gloves over the top, sleep in them. This does more for cracked hands than any prescription, and it is almost never suggested

3. Topical steroids — used properly

Under-treatment is far more common than over-treatment, and it prolongs everything:

  • Hands need a potent steroid, sometimes very potent. Palm skin is thick and mild hydrocortisone does very little there — prescribing it is a routine and avoidable failure
  • Use the fingertip unit. One line of ointment from the fingertip to the first crease covers two adult palms of skin. Most people apply a fraction of what is needed
  • A short, strong course beats a long, weak one. Two weeks of an adequate steroid, then step down — not three months of something too mild
  • Face, eyelids and skin folds need mild preparations and short courses. Eyelids we treat cautiously and review
  • If it is not responding, consider that you may be allergic to the cream — to the steroid itself or to a preservative in it. Uncommon, genuinely missed, and worth patch testing for

4. Where steroids are not the right answer

Topical calcineurin inhibitors — tacrolimus or pimecrolimus — for eyelids, face and folds, or for anyone needing long-term control without steroid thinning. The initial burning settles after several applications, and knowing that in advance is why people persist with them.

5. Infection

Weeping, golden crusting, increasing pain or sudden deterioration suggests bacterial infection, and we prescribe antibiotics same-day to your pharmacy where that is the picture.

6. Severe or resistant disease

Where a correctly used potent steroid fails, we refer — for patch testing, for hand dermatitis phototherapy, or for oral treatment including alitretinoin for severe chronic hand eczema. Severe hand dermatitis can end a career, and it should not be left to run for years on repeat prescriptions.

7. What we will not do

  • Prescribe repeat steroid courses without addressing the exposure
  • Prescribe mild hydrocortisone for palm skin and call it a treatment failure
  • Use a combined steroid and antifungal to cover an uncertain diagnosis — it obscures the picture and makes fungal infection worse
  • Treat a rash we cannot see clearly. If the photographs are not good enough, we say so
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Important

When to seek urgent help

Call 999 or go to A&E for:

  • Rash with facial or throat swelling, difficulty breathing or swallowing — anaphylaxis, which is a different and immediate reaction
  • Rapidly spreading redness with fever and feeling unwell — possible cellulitis or a severe skin infection
  • Widespread blistering with skin peeling away, or sores in the mouth, eyes or genitals — a rare but serious drug reaction
  • Widespread painful punched-out blisters in someone with eczema, usually with fever — eczema herpeticum, which needs intravenous treatment

Seek same-day advice for:

  • Weeping, golden crusting, or a rapidly worsening rash — suggesting infection
  • Dermatitis around or affecting the eyes with any change in vision
  • Severe dermatitis over a large area of the body

Book an appointment for:

  • Dermatitis lasting more than a few weeks, or returning repeatedly
  • Not improving after two weeks of a correctly used potent steroid — which means the diagnosis, the strength or the exposure needs reviewing
  • Skin that clears on holiday and returns at work — which needs documenting as well as treating
  • Painful cracks affecting your grip, your work or your sleep
  • Any suggestion you may be reacting to a cream you have been prescribed
  • Dermatitis where fungal infection has not been excluded — a one-sided, ring-shaped or slowly expanding patch
  • Needing steroid cream continuously for months

Prevention and self-care

Hands — the changes that matter most

  • Wash less, and cooler. Lukewarm water, a small amount of emollient wash, and dry thoroughly — especially between the fingers, where dermatitis starts
  • Use alcohol gel instead of washing where hands are not visibly soiled. Counter-intuitive, but gel is less damaging to the barrier than repeated soap and water. It stings cracked skin, which is why people avoid it
  • Rings off before wet work. Detergent trapped underneath a ring is a classic cause of a patch that will not clear
  • Emollient after every wash. Keep a tube by every sink, in your bag and by the bed — convenience is what determines whether it actually happens

Gloves — the detail almost everyone gets wrong

  • Wear a thin cotton glove inside the rubber one. Sweat trapped against the skin is itself an irritant, and this single change makes gloves genuinely protective rather than partly harmful
  • Never wear rubber gloves for more than about 20 minutes at a stretch without a break
  • Use non-latex, accelerator-free gloves if you react to gloves themselves
  • Wear gloves for cold weather too — cold and wind damage the barrier

Finding the culprit

  • Think back 24 to 72 hours, not to this morning. The delay is the reason most people identify the wrong product
  • Keep a simple diary of products, activities and flares over a fortnight
  • Change one thing at a time. Changing everything at once tells you nothing
  • Beware "hypoallergenic", "natural" and "dermatologically tested" — none of these are regulated claims, and plant extracts and essential oils are common allergens
  • "Unscented" can still contain masking fragrance. "Fragrance-free" is the phrase to look for

At work

Your employer has a legal duty under COSHH to assess and control skin exposure, and occupational dermatitis is reportable under RIDDOR. You are entitled to appropriate gloves, barrier arrangements, and skin surveillance in higher-risk jobs. Raise it formally rather than managing alone — and if it improves on leave and relapses at work, say so explicitly, as that is the evidence that matters. We can write an occupational health letter setting out the clinical position.

Around the house

  • Nickel-free jewellery; surgical steel, titanium or gold
  • Clear nail varnish over jean studs and buckles as a temporary barrier
  • Non-biological detergent, an extra rinse cycle, and no fabric conditioner
  • Rinse new clothes before wearing — particularly dark dyed items

NHS or private

Emollients and hydrocortisone 1% are both available over the counter cheaply, and together they treat most contact dermatitis. Your NHS GP treats it free.

The treatment that costs nothing is identifying and removing the cause — and that is genuinely most of the work. Nickel in jewellery and belt buckles, fragrance in cosmetics and cleaning products, preservatives in wipes, rubber accelerators in gloves, and hair dye are the usual culprits. No cream overcomes ongoing exposure, which is why dermatitis treated without finding the trigger keeps coming back.

Where a consultation is worth paying for is dermatitis that keeps returning despite treatment — particularly hand dermatitis in someone whose job involves wet work, gloves or chemicals, where it becomes an occupational problem as much as a medical one.

The definitive investigation is patch testing, which identifies the specific allergen. That is a specialist dermatology procedure taking several visits — we cannot do it, and where it is what you need we will refer rather than keep prescribing steroid cream. NHS dermatology provides it free, though waits vary considerably.

Evidence and guidelines

NICE Clinical Knowledge Summary, Dermatitis — contact, is the principal reference. It distinguishes irritant from allergic contact dermatitis, sets out emollients and topical corticosteroids as the mainstay, and emphasises identification and avoidance of the causative agent as the definitive management.

CKS recommends referral for patch testing where allergic contact dermatitis is suspected, where dermatitis is persistent or recurrent, or where occupational causes are likely — the basis for the referral position above.

British Association of Dermatologists guidelines on the management of contact dermatitis cover patch testing methodology and the common allergen series used in the UK.

CKS also covers occupational dermatitis, including the employer's duties under COSHH and the value of documenting work-related disease — relevant where hand dermatitis is job-related.

NICE guidance on topical corticosteroid potency underpins the use of milder preparations on the face and flexures.

Common questions

Is this eczema or dermatitis?

The words overlap and are often used interchangeably. In practice, eczema usually means the inherited atopic kind that starts in childhood and comes with hay fever and asthma; contact dermatitis means skin inflamed by something it has touched. The distinction matters because contact dermatitis has a cause you can remove — see our eczema page for the atopic form.

How do I work out what is causing it?

Look 24 to 72 hours back, not at this morning. Allergic contact dermatitis is a delayed reaction, which is why people so reliably blame the wrong product. Note the shape too — a sharp geometric edge, a strap line, a patch under a watch — that geometry usually names the culprit. Where it stays unclear, patch testing finds it.

My allergy blood test was normal, so it can't be an allergy?

That is a common and misleading conclusion. Blood IgE and skin prick tests measure a completely different type of immune reaction and do not detect contact allergy at all. The only test that does is patch testing, applied to the back and read over several days in a dermatology clinic.

Are steroid creams going to thin my skin?

This worry causes far more harm than the creams do. Skin thinning comes from prolonged use of potent steroids on thin skin — face, eyelids, folds. Under-treating is the commoner problem: a short course of an adequately strong steroid clears things faster and with less total steroid than months of something too weak. Hands in particular need a potent preparation, because palm skin is thick.

Why isn't my cream working?

Usually one of four reasons: the exposure is still happening, so nothing can clear it; the steroid is too weak for the site; you are applying far too little — check the fingertip unit; or, less often but genuinely, you have become allergic to the cream itself, to the steroid or a preservative in it. Worth raising if nothing is helping.

Should I wear gloves at work?

Yes, with two conditions. Wear a thin cotton glove inside the rubber one, and take them off every 20 minutes or so. Sweat trapped inside a glove is an irritant in its own right, and gloves worn continuously without a cotton liner can make hand dermatitis worse rather than better — which is why some people conclude gloves do not help.

Could my job be causing this, and does that matter?

Very likely, if it improves on holiday and relapses within days of returning. It matters considerably: occupational dermatitis is reportable under RIDDOR, and your employer has legal duties to assess and control skin exposure. Raise it formally, keep a record of the pattern, and ask us for a letter. In some cases compensation applies. Almost nobody is told any of this.

Will I have it forever?

Irritant dermatitis usually settles once exposure is reduced and the barrier recovers, though badly damaged hands can take months. Allergic contact dermatitis is different — the sensitisation is permanent, so the allergy does not go away, but the dermatitis stays away as long as you avoid the substance. That is why identifying it precisely is worth the effort.

Is it contagious?

No. Dermatitis cannot be passed to anyone. If a rash is spreading between people in a household, it is something else — scabies, fungal infection or impetigo — and needs a different diagnosis.

Dr Mohammad Zubair Khan, GMC-registered private GP and founder of Cheshire Clinics
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed

August 23, 2026

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Follow-up appointments, progress monitoring and ongoing advice — including saying plainly when something needs in-person or NHS care instead.

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Your NHS record in the room

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Typically 10 minutes

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Questions about our service

How quickly can I be seen?

Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.

Will I see the same doctor each time?

Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.

Can you see my NHS records?

Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.

Are you trying to replace my NHS GP?

No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.

What is included in the appointment?

Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.

How much does it cost?

£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.

What does “treatable online” actually mean?

It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.

Can you prescribe antibiotics?

Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.

What if the GP cannot help with what I need?

If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.

What should I do in an emergency?

Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.

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