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Treatable online

Rosacea

Frequently mistaken for acne or sensitive skin, and treated quite differently.

£40 · 20 minutes

Same-day availability

6am to 10pm, seven days

Assessed and treated by a GMC-registered GP

Prescriptions, sick notes and referral letters included

A written treatment plan after every appointment

Your NHS records in the room, with your consent

Clinically reviewed by Dr Mohammad Khan · Last reviewed

August 23, 2026

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A 20-minute appointment with a GMC-registered GP for £40. No membership required.

Private GP care led personally by Dr Mohammad Zubair Khan, GMC 7563469.

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Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals
Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals

Overview

Rosacea is a chronic inflammatory condition of the central face — cheeks, nose, chin and forehead. It causes flushing, persistent redness, visible small blood vessels, and in some people papules and pustules that look like spots.

It usually starts between 30 and 50, affects fair skin more visibly but occurs in all skin tones, and it runs a relapsing course. It cannot be cured, but it can be controlled well — and the difference between good and poor control usually comes down to two things.

Daily sunscreen. Ultraviolet light is the single biggest trigger, and sun protection is the most effective preventive measure available. Most people treat it as optional.

Not using a steroid cream on it. This is the most important warning here. Facial redness frequently gets treated with hydrocortisone or a stronger topical steroid, which appears to help briefly and then makes rosacea substantially worse — producing steroid-induced rosacea that is harder to treat than what you started with. If someone hands you a steroid cream for facial redness, question it.

One more thing that is routinely missed: rosacea affects the eyes in a large proportion of people, and ocular rosacea can threaten sight if ignored.

Common symptoms

The main patterns — which often overlap

  • Flushing and persistent redness — across the cheeks, nose, chin and forehead. Early on the flushing comes and goes; over time the redness becomes permanent
  • Visible small blood vessels (telangiectasia) — fine red lines across the cheeks and nose
  • Papules and pustules — inflamed red bumps and pus-filled spots. Crucially, there are no blackheads or whiteheads, which is what separates rosacea from acne
  • Thickened skin — particularly of the nose (rhinophyma). Almost exclusively in men, and worth saying clearly: this is not caused by alcohol, despite a persistent and unfair association

How it feels

Burning, stinging, tightness and sensitivity — often more troubling than how it looks. Many products that suit other people sting intensely on rosacea skin.

Ocular rosacea — the part that gets missed

Up to half of people with rosacea have eye involvement, and it sometimes appears before any skin change:

  • Gritty, burning or dry eyes
  • Red, irritated lid margins — blepharitis
  • Recurrent styes or chalazia
  • Sensitivity to light, and watering

Untreated, this can progress to corneal damage and affect vision — which is why eye symptoms should always be mentioned.

On skin of colour

Rosacea in brown and black skin is under-diagnosed because the redness is far harder to see. It presents more as warmth, swelling, burning, papules and darker patches, and it is frequently missed for years.

Causes and risk factors

What is going on

Not fully settled, but it involves abnormal blood vessel reactivity, an over-active innate immune response, and — in the papulopustular type — Demodex mites, which are present on everyone's skin but in much higher numbers in rosacea. That last point explains why an anti-parasitic cream works so well for some people.

There is a strong genetic component, and it is more common in people of northern European descent.

Triggers — individual, and worth identifying

  • Sun exposure — the most consistently reported trigger, by a distance
  • Heat — hot baths, saunas, hot rooms, and sudden temperature change
  • Alcohol, particularly red wine
  • Hot drinks — the temperature more than the caffeine
  • Spicy food; and foods containing cinnamaldehyde, such as cinnamon, tomatoes and citrus
  • Stress and embarrassment
  • Exercise — worth managing rather than avoiding
  • Cold wind
  • Topical steroids, which cause a specific and troublesome steroid-induced rosacea
  • Some skincare: alcohol-based toners, astringents, exfoliants, fragrance

An association worth correcting

Rosacea is not caused by drinking. Alcohol can trigger flushing in someone who already has it, but the condition is not a sign of heavy drinking — and neither is rhinophyma, the thickened nose, despite centuries of assumption. This misconception causes real distress and is worth stating plainly.

How it is diagnosed

Rosacea is diagnosed by looking at it, which makes it well suited to remote assessment. Send photographs in natural daylight — a full-face image and close-ups of the affected areas. See our guide to photographing a skin problem.

The distinguishing features

  • Central facial distribution — cheeks, nose, chin, forehead, sparing the area around the eyes
  • No comedones. The absence of blackheads and whiteheads is the key point separating it from acne, and it changes the treatment entirely
  • Flushing history predating the rash
  • Skin that stings with ordinary products

What else it might be

  • Acne — has comedones, affects the back and chest, typically younger
  • Seborrhoeic dermatitis — greasy scaling in the eyebrows, sides of the nose and hairline. Frequently coexists with rosacea
  • Perioral dermatitis — small bumps around the mouth sparing a rim next to the lip, usually caused by topical steroids
  • Lupus — a butterfly rash across the nose and cheeks that spares the folds beside the nose, often with joint pain, fatigue and photosensitivity. Worth excluding where the picture is atypical, with inflammatory markers and autoimmune screening
  • Carcinoid syndrome and menopausal flushing, where flushing occurs without skin change

What we cannot do remotely

We cannot examine your eyes. Where ocular symptoms are significant, or vision is affected, that needs an eye assessment and we arrange it.

How we treat it online

1. Sun protection — the foundation

A mineral sunscreen containing zinc oxide or titanium dioxide, SPF 30 or above, every day of the year. Mineral rather than chemical, because chemical filters frequently sting rosacea skin. This is the most effective single preventive measure and the one most often neglected.

2. Topical treatment

  • Ivermectin cream — targets Demodex mites and inflammation together, and is now among the most effective options for papules and pustules
  • Metronidazole gel or cream — long-established and well tolerated
  • Azelaic acid — effective for papules and redness, and safe in pregnancy
  • Brimonidine gel — reduces redness temporarily by constricting blood vessels. Useful for occasions, but be aware of rebound redness worse than baseline as it wears off in some people. Worth trying at a weekend rather than before an important day

3. Oral treatment

For moderate to severe papulopustular rosacea, low-dose doxycycline is used at an anti-inflammatory dose rather than an antibacterial one — which means it does not drive antibiotic resistance and can be continued longer. Give it six to twelve weeks.

4. What we will not prescribe

Topical steroids. They give brief apparent improvement and then worsen rosacea significantly, producing a steroid-dependent pattern that is difficult to unwind. If you are currently using one on your face, do not stop abruptly — raise it, because coming off needs managing.

5. Eyes

Ocular rosacea is treated with lid hygiene, warm compresses, lubricating drops and often the same oral doxycycline. Persistent or sight-affecting symptoms go to ophthalmology.

6. Referral

Dermatology for rosacea not responding to treatment, or for isotretinoin in resistant cases. Laser and IPL are the effective treatments for permanent visible blood vessels and fixed redness — creams do not remove those. These are generally not funded on the NHS, and we will be straightforward about that rather than implying a cream will fix it.

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Important

When to seek urgent help

Seek same-day eye assessment for:

  • Eye pain, sensitivity to light, or any change in vision — ocular rosacea can affect the cornea, and this needs assessing rather than treating with drops from a shelf
  • A red painful eye, particularly in a contact lens wearer

Seek prompt medical assessment for:

  • Rapidly worsening facial redness with fever, swelling or spreading warmth — which suggests cellulitis rather than rosacea
  • A butterfly rash across the nose and cheeks with joint pain, fatigue, mouth ulcers or hair loss — which raises the question of lupus and needs blood tests
  • Sudden severe flushing with diarrhoea, wheeze or palpitations — an uncommon pattern that warrants investigation

Book a routine consultation if:

  • Over-the-counter measures are not controlling it
  • You have gritty, burning or dry eyes — ocular rosacea is common, under-treated, and worth raising even if the skin is your main concern
  • The nose or cheeks are thickening, which is treatable and easier to address early
  • You have been using a steroid cream on your face — do not stop abruptly, but do get it reviewed
  • Rosacea is affecting your mood, confidence or willingness to go out. That is a legitimate reason to treat it more actively

Prevention and self-care

Identify your own triggers

Keep a brief diary for a few weeks — flare days alongside sun, heat, alcohol, food, stress and products. Trigger lists online are long and largely irrelevant to any individual; most people have two or three, and finding yours is worth more than avoiding everything.

Skincare that suits rosacea

  • Gentle, non-foaming cleanser, lukewarm water, pat dry — never rub
  • A simple fragrance-free moisturiser; barrier repair matters
  • Mineral sunscreen daily, all year
  • Avoid: alcohol-based toners, astringents, physical scrubs, exfoliating acids, witch hazel, menthol, camphor and fragrance. If it stings, stop it
  • Introduce one new product at a time, so you know what caused a flare
  • Green-tinted primer neutralises redness cosmetically and helps a great deal on difficult days

Managing heat and exercise

Do not give up exercise — change how you do it. Shorter sessions, cooler environments, a cold towel on the neck, a fan, and cold water to hand. Swimming in a cool pool suits many people. Being red after exercise is uncomfortable, not harmful.

Heat, alcohol and hot drinks

Let hot drinks cool slightly, or use a straw for iced ones. If red wine is a trigger, it may be the only one that is — many people tolerate other alcohol. Cooler showers, and avoid saunas.

The bit that is not about skin

Rosacea affects confidence considerably, and the assumption that facial redness means heavy drinking is both wrong and common. It is a legitimate reason to treat more actively, and worth saying out loud at an appointment.

NHS or private

Your NHS GP treats rosacea free, and the prescription treatments — topical ivermectin, metronidazole, azelaic acid, and oral doxycycline — are all cheap generics.

What costs nothing and does most of the work is identifying triggers, and this is genuinely where rosacea management succeeds or fails. Sun, alcohol, spicy food, hot drinks, temperature change, stress and certain skincare all provoke flushing, and they differ between people. A trigger diary for a few weeks is more useful than most prescriptions.

Daily sun protection is the single most effective long-term measure, is available over the counter, and is consistently under-emphasised.

Where a consultation is worth paying for is the mistake that makes rosacea considerably worse: topical steroids. Steroid creams settle the redness for a few days, then rebound — and steroid-induced rosacea is genuinely difficult to unpick, often taking months. If you have been using hydrocortisone on your face, that is worth a conversation.

The other thing regularly missed is ocular rosacea — gritty, red, irritated eyes alongside facial rosacea, which affects a substantial minority and is treated as unrelated dry eye for years.

Where money is wasted: the extensive market of “rosacea skincare”, most of which is expensive moisturiser.

Evidence and guidelines

NICE Clinical Knowledge Summary, Rosacea, is the principal reference. It sets out treatment by predominant feature — topical brimonidine for persistent erythema, topical ivermectin or metronidazole for papulopustular disease, and oral doxycycline for more severe or resistant cases.

CKS is explicit that topical corticosteroids should be avoided, since they exacerbate rosacea and can cause steroid-induced rosacea — the basis for the warning above.

CKS emphasises trigger identification and avoidance, alongside daily broad-spectrum sun protection, as core to long-term management.

CKS covers ocular rosacea, recommending lid hygiene and ocular lubricants, with referral where there is corneal involvement or symptoms not responding.

British Association of Dermatologists guidance covers referral criteria — including phymatous change, treatment-resistant disease, and significant psychological impact — and the use of laser or light therapy for persistent telangiectasia, which is not NHS-funded in most areas.

Common questions

Is rosacea caused by drinking?

No. Alcohol can trigger flushing in someone who already has rosacea, but it does not cause the condition — and a thickened red nose is not a sign of heavy drinking either, despite the long-standing assumption. Plenty of people with rhinophyma have never drunk at all. It is a damaging misconception and worth correcting.

Is it the same as acne?

No, and the distinction matters because the treatments differ. Rosacea has no blackheads or whiteheads, sits centrally on the face, involves flushing and visible blood vessels, and typically starts later in life. Treating rosacea as acne — with scrubs and harsh products — makes it worse.

Why did the steroid cream make it worse?

Because topical steroids suppress inflammation briefly and then cause a rebound flare, producing steroid-induced rosacea that is harder to treat than the original. It is a common sequence: facial redness gets a steroid, improves for a fortnight, then worsens. Do not stop abruptly — it needs managing — but do get it reviewed.

Will creams get rid of the red veins?

No. Creams reduce inflammation, papules and general redness. Permanent visible blood vessels and fixed background redness respond to laser or IPL, not to topical treatment. Those are usually private, and we would rather say so than let you spend months on a cream expecting something it cannot do.

Can it be cured?

Not cured, but controlled well. Most people achieve a considerable improvement with daily sun protection, the right topical treatment and trigger management. It is a long-term condition that responds to consistent treatment rather than short courses.

Do I really need sunscreen every day?

Yes — this is not a token recommendation. UV is the most consistently reported trigger, and daily sun protection does more to prevent flares than anything else. Use a mineral formulation, since chemical filters commonly sting rosacea skin.

Should I stop exercising?

No. Exercise can trigger flushing but it is uncomfortable rather than harmful, and the health cost of stopping is real. Exercise in cooler conditions, in shorter bouts, with a fan and cold water to hand. Swimming suits many people well.

Why are my eyes gritty?

Very likely ocular rosacea, which affects up to half of people with the condition and sometimes appears before any skin change. It responds to lid hygiene, warm compresses and often the same oral treatment used for the skin. Left untreated it can affect the cornea, so it is always worth mentioning.

Dr Mohammad Zubair Khan, GMC-registered private GP and founder of Cheshire Clinics
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed

August 23, 2026

How it works

What happens when you book

£40 for a 20-minute appointment with a GMC-registered GP, 6am to 10pm, seven days a week. Membership is optional and never required.
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01

Book your appointment

Pick a time that suits you — 6am to 10pm, seven days a week, including weekends and bank holidays. £40 for 20 minutes, self-pay, with no insurance to arrange.
5–10 minutes
Online video consultation with a GMC-registered private GP
02

Meet your GP

A 20-minute video or phone consultation with a GMC-registered GP — long enough for a proper conversation about your symptoms, your history and what matters to you.
20 minutes
Diagnostic testing plan including blood test panel, ECG and urine screening
03

Tests and referrals, if you need them

Where testing will actually answer the question, we arrange it — blood tests and health screening through our laboratory partner, or a referral for ultrasound, X-ray, CT or MRI through private imaging providers. We will also tell you when a scan is not the right next step.
1–7 days
Personalised results and treatment plan from a private GP consultation
04

Results and next steps

Your GP talks you through what the results mean and agrees the next step with you. Every consultation ends with your treatment plan in writing, and any prescription goes to your own pharmacy.
20 minutes
GP follow-up reminder for ongoing care and progress monitoring
05

Ongoing care and follow-up

Follow-up appointments, progress monitoring and ongoing advice — including saying plainly when something needs in-person or NHS care instead.

Ongoing

How we compare

Time to be seen

Appointment length

Your NHS record in the room

Written treatment plan

Told when a test isn’t needed

Cost

Varies by practice

Typically 10 minutes

Yes, your full record

Not routinely

Usually

Free

Same day

Often 10 to 15 minutes

Usually not

Sometimes charged

Varies by provider

Often a subscription

Questions about our service

How quickly can I be seen?

Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.

Will I see the same doctor each time?

Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.

Can you see my NHS records?

Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.

Are you trying to replace my NHS GP?

No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.

What is included in the appointment?

Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.

How much does it cost?

£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.

What does “treatable online” actually mean?

It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.

Can you prescribe antibiotics?

Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.

What if the GP cannot help with what I need?

If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.

What should I do in an emergency?

Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.

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