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Piles (Haemorrhoids)

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Piles (Haemorrhoids)

Extremely common and usually easy to settle. The risk is not the piles — it is assuming that is all it is.

£40 · 20 minutes

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6am to 10pm, seven days

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Clinically reviewed by Dr Mohammad Khan · Last reviewed

September 8, 2026

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Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals

Overview

Piles — haemorrhoids — are swollen blood vessels in and around the anus. They are extremely common, they are not dangerous, and most settle with simple measures.

But this page has to start somewhere else, because one point matters more than everything else on it.

Never assume rectal bleeding is piles. Bowel cancer causes bleeding that looks exactly the same, and "I thought it was just my piles" is one of the commonest reasons a diagnosis is delayed by months. Piles are extremely common, which means plenty of people have piles and something else. Bleeding needs assessing on its own merits — particularly over 50, or alongside a change in bowel habit, weight loss or anaemia.

Two other things worth knowing:

  • Severe anal pain is usually not piles. Internal piles bleed painlessly. Sharp pain on passing stool that lasts afterwards is far more likely an anal fissure — a different problem with a completely different treatment
  • The actual treatment is softening the stool and stopping the straining. Creams relieve symptoms; they do not treat the cause

And one modern contributor nobody mentions: taking your phone to the toilet. Prolonged sitting on the toilet is a genuine cause, and it is a newer one than it used to be.

Common symptoms

Internal haemorrhoids

  • Bright red bleeding — on the paper, dripping into the pan, or coating the outside of the stool. Not usually mixed through it
  • Usually painless, which is the key point
  • A lump that comes down on straining and goes back by itself, or needs pushing back, or stays down
  • Mucus discharge, and dampness or soiling
  • Itching around the anus
  • A sensation of not having quite finished

They are graded by how far they come down — from bleeding only, through prolapsing and reducing themselves, to staying permanently outside. The grade determines the treatment options rather than how bad it feels.

External haemorrhoids

  • A lump at the anal opening, sometimes tender
  • Difficulty cleaning properly, which is what most people find worst
  • Skin tags left behind after one has settled

A thrombosed external pile

Sudden, severe pain with a firm purple lump at the anus. A clot has formed inside it. It is intensely painful for a few days, then eases over one to two weeks.

Seen within the first 48 to 72 hours, it can be treated with a small procedure that gives immediate relief. After that, it is managed with pain relief and time — which is why getting seen quickly is worth it.

What is probably not haemorrhoids

  • Severe pain on and after passing a stool, like passing glass — that is an anal fissure
  • Dark blood, or blood mixed all through the stool
  • Bleeding with a change in bowel habit or weight loss
  • Constant pain with fever and swelling — an abscess

Causes and risk factors

What causes them

Raised pressure in the veins around the anus, and weakening of the tissue that holds the cushions in place. Repeated straining does both.

What increases the risk

  • Constipation and straining — the largest single factor
  • A low-fibre diet
  • Sitting on the toilet for a long time. This has become substantially more common with phones, and it matters more than people expect — sitting on an open seat lets the cushions engorge
  • Pregnancy and childbirth — pressure, hormonal effects on the vessel walls, and pushing during delivery
  • Chronic diarrhoea, which also causes straining
  • Age
  • Obesity
  • Heavy lifting, including weight training
  • Prolonged sitting
  • A chronic cough
  • A family tendency

The phone point, said plainly

Ten or fifteen minutes sitting on the toilet is long enough to cause the problem you are trying to solve. Go when you need to, take the time you need, and leave. Do not take reading material — electronic or otherwise.

In pregnancy

Very common, particularly in the third trimester and immediately after delivery. Most settle in the weeks after birth. Treatment is available and safe in pregnancy — there is no need to endure it.

How it is diagnosed

Examination

  • Looking at the anal area, which identifies external piles, tags, a thrombosis and a fissure
  • Digital rectal examination — which mostly does not detect internal piles, because they are soft, but does check for other things
  • Proctoscopy — a short instrument that allows the internal haemorrhoids to be seen and graded. This is what actually confirms them

Which is why a photograph helps

A clear photograph of an external lump is often enough to distinguish a thrombosed pile, a skin tag and a fissure, and can save a journey. Internal haemorrhoids cannot be assessed this way.

Further investigation — when bleeding warrants it

  • Full blood count and ferritin, since ongoing blood loss causes iron deficiency
  • Colonoscopy or flexible sigmoidoscopy, where the referral criteria are met or the picture does not fit
  • FIT testing, which is used in primary care to help decide who needs urgent investigation

The threshold for investigating is deliberately low, and it is right that it is.

What else it might be

  • Anal fissure — severe pain on and after opening the bowels, with a small amount of bright blood. The commonest thing mistaken for piles, and quite different to treat
  • Bowel cancer — overlapping age group, overlapping symptoms
  • Inflammatory bowel disease — blood with mucus, diarrhoea, urgency
  • Anal abscess or fistula — pain, swelling, discharge, fever
  • Rectal prolapse, which is more extensive than a prolapsed pile
  • Skin conditions around the anus, causing itching without bleeding
  • Anal cancer, which is uncommon but does occur

How we treat it online

1. Treat the stool, not the pile

This is the actual treatment. Soft stool passed without straining lets piles settle on their own:

  • Fibre gradually increased, and plenty of fluid
  • A bulk-forming or osmotic laxative to keep stool soft — the aim is easy passage, not diarrhoea
  • Do not strain, and do not sit on the toilet for more than a few minutes
  • A footstool to raise the knees above the hips, which reduces the need to strain considerably

2. Symptom relief

  • Topical preparations soothe and reduce swelling. Those containing a steroid should not be used for more than about a week, as prolonged use thins the skin
  • Warm baths, and a cold pack for a thrombosed pile
  • Simple pain relief. Avoid codeine, which constipates and worsens the whole problem
  • Pat dry rather than rubbing; use plain water rather than scented wipes

3. Anal fissure — a different prescription

If the picture is a fissure rather than piles, the treatment is stool softening plus a GTN or diltiazem ointment to relax the internal sphincter and allow healing. Headache is a common effect of GTN ointment and is worth expecting. This is a genuinely different treatment, which is why the distinction matters.

4. Where procedures are needed

Referred, not done here: banding — quick, effective, done in clinic — sclerotherapy, and surgery for larger or persistent piles. A thrombosed external pile can be treated by a small incision if seen within 72 hours.

5. In pregnancy

Very common. Softeners and topical treatments safe in pregnancy, with the reassurance that most improve substantially after delivery.

6. What we will not do

  • Treat rectal bleeding as piles in anyone over 50, or with a change in bowel habit, weight loss or anaemia, without arranging investigation
  • Prescribe long courses of steroid creams
  • Manage severe anal pain with a tender swelling remotely — that needs examining
  • Prescribe codeine-based painkillers for anal pain
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Important

When to seek urgent help

Go to A&E

  • Heavy bleeding, or feeling faint, dizzy or breathless with bleeding
  • Severe pain with fever — an abscess
  • A prolapsed pile that has gone dark and cannot be pushed back, with severe pain
  • Inability to pass urine because of pain

Urgent investigation — not treatment for piles

Rectal bleeding needs assessing against the suspected cancer criteria, and these are the situations where that applies:

  • Aged 40 or over with rectal bleeding and a change in bowel habit
  • Aged 50 or over with rectal bleeding
  • Aged 60 or over with a change in bowel habit, or with iron deficiency anaemia
  • Any age with an abdominal or rectal mass
  • Dark blood, or blood mixed through the stool
  • Unexplained weight loss
  • Bleeding that persists despite treatment

This applies even if you know you have piles. Having haemorrhoids and having something else are not mutually exclusive, and the overlap is exactly where late diagnoses come from.

Book an appointment if

  • A sudden painful lump appeared — within 48 to 72 hours a procedure can give immediate relief
  • Symptoms have not settled after a few weeks of proper fibre and fluid
  • Severe pain on passing a stool, which points to a fissure
  • Bleeding in pregnancy, or after childbirth

Prevention and self-care

The treatment that actually works

  • Fibre, around 30g a day, built up gradually — wholegrains, fruit, vegetables, beans, oats
  • Fluids, alongside the fibre. Fibre without fluid makes constipation worse
  • Do not strain. If nothing is happening, get up and come back later
  • Go when you get the urge, rather than holding on
  • Limit toilet time to a few minutes, and leave the phone outside. This single change resolves a surprising number of cases
  • A footstool, raising the knees above the hips, which straightens the passage and reduces straining
  • A bulk-forming laxative such as ispaghula if diet is not enough
  • Regular exercise

Symptom relief

  • Warm baths, ten to fifteen minutes, several times a day — genuinely soothing and free
  • An ice pack wrapped in a cloth for a thrombosed pile
  • Paracetamol. Avoid codeine and other opioids, which cause constipation and make everything worse
  • Topical preparations. Soothing ones can be used as needed; steroid-containing ones for no more than about seven days, since longer use thins the skin
  • Pat dry rather than rubbing, and use damp unscented wipes or water
  • Avoid scented soaps and antiseptics on the area — they worsen itching
  • Do not scratch, which sets up a cycle that is hard to break

In pregnancy and after birth

  • Keep on top of constipation, which is the main driver
  • Lie on your side rather than your back when resting
  • Pelvic floor exercises
  • Treatment is available and safe — check what is suitable rather than buying something over the counter
  • Most settle in the weeks after delivery

If self-care is not enough

Rubber band ligation is done in outpatients, takes minutes and works well for grade 1 to 3 internal piles. Surgery is reserved for large or persistent haemorrhoids, and recovery is genuinely uncomfortable — worth knowing before choosing it.

NHS or private

What is free

  • Pharmacists can advise and sell most topical treatments, without an appointment — and in England, Pharmacy First covers related problems
  • GP assessment, proctoscopy and banding are NHS care
  • Colonoscopy and the urgent suspected cancer pathway are free and fast — and for bleeding that meets the criteria, faster than paying
  • Surgery is available on the NHS where it is indicated

For straightforward piles, a pharmacist and a fibre supplement will resolve most cases without anyone charging you.

Where a private consultation is worth it

  • You are embarrassed and have been putting it off. That is a legitimate reason, and putting it off is where the actual risk lies — a remote consultation removes most of the barrier
  • A sudden painful lump. Within 48 to 72 hours a small procedure gives immediate relief, and speed genuinely matters
  • Working out whether bleeding needs investigating, quickly, rather than waiting weeks to ask
  • Photograph assessment of an external lump, which often settles the question without an examination
  • Pregnancy, where treatment options are narrower
  • Symptoms that have not settled despite doing everything right, where a referral is the next step
  • A private colonoscopy, where you want reassurance sooner than a routine NHS wait — though the urgent NHS pathway is quicker where criteria are met

Evidence and guidelines

This page follows NICE Clinical Knowledge Summaries on haemorrhoids, NICE guideline NG12 on suspected cancer referral, and NICE DG56 on faecal immunochemical testing.

What the guidance actually says

  • Haemorrhoids are diagnosed by examination, including proctoscopy to visualise and grade internal haemorrhoids
  • Rectal bleeding should not be attributed to haemorrhoids without appropriate assessment, and referral criteria for suspected colorectal cancer must be applied
  • Refer using a suspected cancer pathway for adults aged 40 and over with unexplained weight loss and abdominal pain; aged 50 and over with unexplained rectal bleeding; and aged 60 and over with iron deficiency anaemia or a change in bowel habit
  • Offer FIT testing to guide referral in people with symptoms not meeting the urgent criteria
  • First-line management is conservative: increased dietary fibre and fluid intake, avoiding straining, and limiting time spent on the toilet
  • Bulk-forming laxatives should be offered where constipation persists
  • Topical preparations provide symptomatic relief only; those containing corticosteroids should not be used for longer than 7 days
  • Consider referral for rubber band ligation for grade 1 to 3 internal haemorrhoids not responding to conservative treatment
  • A thrombosed external haemorrhoid presenting within 72 hours may be considered for surgical evacuation; after this, conservative management is appropriate
  • Avoid opioid analgesia, which causes constipation and worsens symptoms

On the risk of assumption

Guidance is explicit that the presence of haemorrhoids does not exclude coexisting colorectal pathology, and that attributing rectal bleeding to haemorrhoids without assessment is a recognised cause of delayed cancer diagnosis.

Reviewed against NICE CKS, NICE NG12 and NICE DG56 guidance current at the date shown above.

Common questions

I know I have piles. Do I still need bleeding checked?

Yes — this is the most important answer on the page. Having haemorrhoids does not stop you having something else, and both are common in the same age group.

"It's just my piles" is a recognised route to a late bowel cancer diagnosis. The bleeding needs a cause established, not assumed.

Should piles hurt?

Internal ones usually do not. They bleed, itch and feel uncomfortable, but significant pain is not typical.

Severe pain on and after passing a stool is more likely a fissure, and a sudden painful lump is likely a clotted external pile — both treated differently.

Why does everyone tell me to stop taking my phone to the toilet?

Because sitting for ten or fifteen minutes on an open seat lets the cushions engorge, which is exactly how piles develop and persist.

It is the least medical and most effective advice here. Go, do what you came for, and leave.

What is the actual treatment?

Fibre, fluid, and not straining. It is unexciting and it works for most people.

Creams relieve symptoms; they do not treat the cause, and steroid-containing ones should not be used beyond about a week.

I have a sudden very painful lump. What should I do?

Get seen within 48 to 72 hours if you can. A clotted external pile can be treated with a small procedure that gives immediate relief in that window.

After that it is managed with pain relief and time, easing over one to two weeks.

Can I send a photo?

Yes, and it is often genuinely useful. A clear photograph can distinguish a thrombosed pile, a skin tag and a fissure.

Internal haemorrhoids cannot be assessed that way — they need a proctoscope.

I am pregnant. What can I use?

There are safe options, and there is no need to put up with it. Managing constipation is the main thing.

Check what is suitable rather than buying something off the shelf, and expect most to settle in the weeks after birth.

Will they come back?

They can, particularly if the underlying constipation and toilet habits do not change.

Fibre, fluid and short toilet visits are what prevent recurrence — not repeated courses of cream.

What is banding, and does it hurt?

A small rubber band is placed at the base of the pile so it shrinks and drops off. It takes a few minutes in outpatients and does not need an anaesthetic.

Most people describe a dull ache rather than pain, and it works well for internal piles that have not settled with self-care.

Is surgery worth it?

For large or persistent haemorrhoids, yes — but the recovery is genuinely uncomfortable, often for a couple of weeks.

It is worth knowing that beforehand, and it is why banding and conservative treatment are tried first.

Dr Mohammad Zubair Khan, GMC-registered private GP and founder of Cheshire Clinics
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed

September 8, 2026

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How quickly can I be seen?

Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.

Will I see the same doctor each time?

Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.

Can you see my NHS records?

Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.

Are you trying to replace my NHS GP?

No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.

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How much does it cost?

£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.

What does “treatable online” actually mean?

It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.

Can you prescribe antibiotics?

Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.

What if the GP cannot help with what I need?

If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.

What should I do in an emergency?

Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.

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