Infections and fever icon - fever, infection and antibiotic assessment by an online GP at Cheshire Clinics
Treatable online

COVID-19

Endemic now, but not trivial for everyone. Antivirals have a five-day window and a long interaction list nobody mentions.

£40 · 20 minutes

Same-day availability

6am to 10pm, seven days

Assessed and treated by a GMC-registered GP

Prescriptions, sick notes and referral letters included

A written treatment plan after every appointment

Your NHS records in the room, with your consent

Clinically reviewed by Dr Mohammad Khan · Last reviewed

August 30, 2026

Book a consultation

A 20-minute appointment with a GMC-registered GP for £40. No membership required.

Private GP care led personally by Dr Mohammad Zubair Khan, GMC 7563469.

Why patients choose Cheshire Clinics

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Attentive, unhurried care that listens properly

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Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals
Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals

Overview

COVID-19 is now endemic in the UK. For most people it behaves like a bad cold or a mild flu, and it is managed at home without any medical input.

It is not trivial for everyone, and that is the part worth getting right. People who are immunosuppressed, on chemotherapy, transplant recipients, and those with certain blood and immune conditions remain at meaningful risk of severe illness — and there is effective antiviral treatment for exactly those groups.

Two things matter about antivirals.

The window is five days from symptoms starting, which is tight, and it means eligible people need to know in advance that they are eligible and what to do. Waiting to see how it goes usually means missing it.

And the main antiviral interacts with a very long list of ordinary medicines — statins, some blood thinners, certain heart drugs, and others. Several have to be paused or changed for the course. This is checked properly rather than assumed, and it is the most common practical problem with it.

Common symptoms

  • Fever or chills
  • Cough, usually dry at first
  • Sore throat, which is now one of the most frequently reported early symptoms
  • Runny or blocked nose, sneezing
  • Headache, muscle aches, fatigue
  • Loss of appetite
  • Nausea, vomiting or diarrhoea, particularly in children
  • Loss or change of taste or smell, which was far more characteristic of earlier variants and is now less common

How it differs from flu

It largely does not, and this is worth saying plainly. Current COVID-19, flu and other winter viruses cannot reliably be told apart on symptoms. If the distinction matters — because you or someone you live with is in a high-risk group — test rather than guess.

How long it lasts

Most people improve within a week, though cough and fatigue can persist for two to three weeks.

Symptoms continuing beyond twelve weeks are considered long COVID, which is a distinct problem and is assessed differently.

Causes and risk factors

  • SARS-CoV-2, spread mainly through the air by droplets and aerosols, and to a lesser extent by contaminated surfaces
  • Most infectious in the first few days of symptoms
  • Circulates all year with winter peaks, and evolves into new variants continually

Who remains at higher risk of severe illness

  • Severely immunosuppressed people — including those on chemotherapy, recent transplant recipients, and people with certain blood cancers or immune deficiencies. This group is the reason antivirals still exist
  • Older adults, with risk rising steeply with age
  • Long-term conditions — lung disease, heart disease, kidney or liver disease, diabetes, neurological conditions
  • Down's syndrome, and certain rare conditions
  • Severe obesity
  • Pregnancy
  • Not being vaccinated, or being long overdue a booster if eligible

If you are in one of the highest-risk groups, you should already know — and if nobody has explained your eligibility for antivirals and how to access them quickly, that is worth sorting out before you are ill rather than during.

How it is diagnosed

By testing, when it changes something

Lateral flow tests are the usual method. Free testing is no longer available to most people in the UK, and tests are bought from pharmacies and supermarkets.

Test if the answer would change what happens:

  • You are in a group eligible for antiviral treatment
  • You live with or care for someone at high risk
  • You work in health or social care
  • You are due a procedure or hospital appointment

If you are otherwise well and none of those apply, a test rarely changes anything. Stay home while unwell either way.

The false negative trap

A negative lateral flow test early in the illness does not exclude COVID-19. Sensitivity is lower in the first day or two and when viral load is low. If symptoms continue, repeat it after 24 to 48 hours rather than concluding it is something else.

Further investigation

Chest X-ray, blood tests and oxygen measurement where pneumonia or deterioration is suspected — all of which happen in person.

What else it might be

Flu, RSV, other respiratory viruses, bacterial pneumonia, and — in anyone who has travelled — malaria. None of these can be separated reliably on symptoms alone.

How we treat it online

COVID-19 assesses well by video for the great majority of people, because the important questions are how you are breathing, how you are in yourself, and whether you fall into a group needing treatment.

What a consultation covers

  • Assessing how unwell you actually are — breathing rate and effort are visible on camera, and how someone looks carries real information
  • Establishing whether you are eligible for antiviral treatment, and if so acting quickly, because of the five-day window
  • Checking the interactions. This is the practical heart of it — the main antiviral interacts with statins, certain anticoagulants, some heart and epilepsy medicines and others. Several need pausing or substituting for the treatment course, and getting this wrong is the main hazard
  • Sick day rules for ACE inhibitors, diuretics, metformin and SGLT2 inhibitors while you are unwell
  • Reviewing long-term conditions that commonly destabilise — asthma, COPD, diabetes and heart failure
  • Recognising when someone has moved beyond home care and needs assessing in person
  • A sick note, included in the fee

What we will not do

Prescribe antibiotics for COVID-19, which is viral. Or antivirals outside the eligible groups, where the evidence does not support them and the interactions carry real risk.

Infections and fever consultation - same-day private GP assessment for infection and fever symptoms at Cheshire Clinics

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Important

When to seek urgent help

Call 999 or go to A&E if you or someone you are with has:

  • Severe breathlessness, or difficulty completing a sentence
  • Chest pain or tightness
  • Blue or grey lips, face or fingertips, or mottled skin
  • Confusion, drowsiness, or difficulty waking
  • Collapse or fainting
  • Coughing up blood
  • Signs of sepsis

Seek same-day assessment if:

  • You are in a high-risk group and have tested positive — the antiviral window is five days and closes quickly
  • You are becoming more breathless, or your oxygen saturation is falling if you monitor it
  • You improve and then get worse again
  • You cannot keep fluids down, or are passing much less urine
  • Your asthma, COPD or heart failure is worsening
  • A fever persists beyond five days

If you have an oximeter

Readings consistently at or below 92% warrant urgent assessment, or below your usual baseline if you have lung disease. Bear in mind that pulse oximeters can be less accurate on darker skin, and may overestimate oxygen levels — so how you feel matters alongside the number.

Prevention and self-care

Vaccination, for those it is offered to

The programme is now targeted rather than universal, focused on older adults, people who are immunosuppressed, and those in defined clinical risk groups. Eligibility is reviewed each season.

The purpose is preventing severe illness and hospital admission rather than preventing infection, and it should be judged on that basis. Protection wanes over months, which is why boosters are seasonal.

Looking after yourself at home

  • Rest, and fluids — the two things that actually matter
  • Paracetamol or ibuprofen for fever and aches. Early concerns about ibuprofen in COVID-19 were not borne out
  • Do not combine multiple remedies containing paracetamol, which causes accidental overdose
  • Stay home while unwell, and avoid contact with anyone at high risk for around five days from symptoms starting
  • Ventilate rooms, which reduces household spread more than surface cleaning does

If you are in a high-risk group, prepare in advance

This is the single most useful thing on the page for those it applies to.

  • Keep tests in the house, so you can confirm quickly
  • Know how you access antivirals and who to contact, before you need to
  • Have your medication list to hand, since interactions must be checked before treatment starts
  • Do not wait to see how it goes. Five days sounds generous and is not

What does not work

Antibiotics, vitamin megadoses, and the various supplements marketed for immunity. Nothing sold on that basis has been shown to prevent or shorten COVID-19.

NHS or private

What the NHS does, free

  • Seasonal vaccination for all eligible groups
  • Antiviral treatment for those meeting the highest-risk criteria, accessed through defined NHS pathways
  • Free tests for eligible groups, including some people who are immunosuppressed
  • 111 and emergency care, hospital treatment, oxygen and intensive care
  • Long COVID services in many areas

If you are in a high-risk group, your antiviral route is an NHS one and it is free. Find out what it is now rather than during an illness — that is the honest advice, and it costs you nothing.

Where paying helps

  • A same-day assessment when you cannot get one and the five-day window is running
  • Checking the interaction list properly against everything you take, which is the part most likely to go wrong and needs more than two minutes
  • A sick note, included in the fee
  • Reassessment when you have got worse after improving
  • Managing a long-term condition that has destabilised during the illness

Evidence and guidelines

This page follows NICE Clinical Knowledge Summaries on COVID-19, NICE TA878 on therapeutics for COVID-19, and UKHSA guidance on vaccination and infection control.

What the guidance actually says

  • Most people with COVID-19 are managed with supportive care at home
  • Antiviral treatment is recommended for defined high-risk groups, and should be started as soon as possible and within five days of symptom onset
  • Nirmatrelvir with ritonavir has extensive drug interactions. A full medication review is required before prescribing, and several commonly used medicines must be withheld or substituted during treatment. This is a formal requirement rather than a caution
  • Do not offer antibiotics for COVID-19 unless bacterial infection is suspected
  • Do not use oxygen saturation readings in isolation — assess alongside clinical condition. Pulse oximeters may overestimate saturation in people with darker skin, which is explicitly acknowledged
  • Symptoms persisting beyond 12 weeks and not explained by another diagnosis are classified as post-COVID-19 syndrome

On vaccination

The UK programme is now targeted to those at greatest risk of severe outcomes rather than offered universally, with eligibility set seasonally by the JCVI. The stated aim is prevention of severe disease, hospitalisation and death rather than prevention of infection.

Reviewed against NICE CKS, TA878 and UKHSA guidance current at the date shown above.

Common questions

Do I still need to test?

Only if the result would change something — you are eligible for antivirals, you live with someone vulnerable, or you work in health or social care.

Otherwise, stay home while unwell and treat it like any other virus.

Are antivirals available to me?

Only if you are in a defined high-risk group — primarily severe immunosuppression and certain specific conditions.

If that is you, find out your access route before you get ill. The window is five days and it goes quickly.

Why do antivirals interact with so much?

Because ritonavir, which is part of the combination, blocks the enzyme that clears many other drugs. Levels of those drugs can rise substantially.

Statins, some anticoagulants and several heart medicines commonly need pausing or changing — which is why a full medication check comes first.

My test was negative but I feel awful. Now what?

Repeat it in 24 to 48 hours. Lateral flow tests are less sensitive early on.

And treat yourself as infectious meanwhile, particularly around anyone vulnerable.

Can I take ibuprofen?

Yes. The early concern about ibuprofen in COVID-19 was not supported by evidence.

Just do not stack it with cold remedies containing paracetamol.

How long am I infectious?

Most transmission happens in the first five days from symptoms starting.

Avoid contact with anyone at high risk for at least that long, and longer if you are still feverish.

Is my oximeter reading reliable?

Broadly, but with a caveat that matters. Pulse oximeters can overestimate oxygen levels on darker skin.

Use the number alongside how you feel and how you are breathing, never instead of it.

Should I still get vaccinated?

If you are in an eligible group, yes. The purpose now is preventing severe illness rather than preventing infection.

Protection wanes over months, which is why boosters are seasonal rather than one-off.

Why am I still not right months later?

Symptoms beyond twelve weeks are classified as long COVID, and it is a recognised condition rather than something imagined.

It deserves proper assessment — see long COVID.

Dr Mohammad Zubair Khan, GMC-registered private GP and founder of Cheshire Clinics
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed

August 30, 2026

How it works

What happens when you book

£40 for a 20-minute appointment with a GMC-registered GP, 6am to 10pm, seven days a week. Membership is optional and never required.
Cheshire Clinics online GP appointment booking confirmation on mobile
01

Book your appointment

Pick a time that suits you — 6am to 10pm, seven days a week, including weekends and bank holidays. £40 for 20 minutes, self-pay, with no insurance to arrange.
5–10 minutes
Online video consultation with a GMC-registered private GP
02

Meet your GP

A 20-minute video or phone consultation with a GMC-registered GP — long enough for a proper conversation about your symptoms, your history and what matters to you.
20 minutes
Diagnostic testing plan including blood test panel, ECG and urine screening
03

Tests and referrals, if you need them

Where testing will actually answer the question, we arrange it — blood tests and health screening through our laboratory partner, or a referral for ultrasound, X-ray, CT or MRI through private imaging providers. We will also tell you when a scan is not the right next step.
1–7 days
Personalised results and treatment plan from a private GP consultation
04

Results and next steps

Your GP talks you through what the results mean and agrees the next step with you. Every consultation ends with your treatment plan in writing, and any prescription goes to your own pharmacy.
20 minutes
GP follow-up reminder for ongoing care and progress monitoring
05

Ongoing care and follow-up

Follow-up appointments, progress monitoring and ongoing advice — including saying plainly when something needs in-person or NHS care instead.

Ongoing

How we compare

Time to be seen

Appointment length

Your NHS record in the room

Written treatment plan

Told when a test isn’t needed

Cost

Varies by practice

Typically 10 minutes

Yes, your full record

Not routinely

Usually

Free

Same day

Often 10 to 15 minutes

Usually not

Sometimes charged

Varies by provider

Often a subscription

Questions about our service

How quickly can I be seen?

Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.

Will I see the same doctor each time?

Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.

Can you see my NHS records?

Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.

Are you trying to replace my NHS GP?

No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.

What is included in the appointment?

Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.

How much does it cost?

£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.

What does “treatable online” actually mean?

It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.

Can you prescribe antibiotics?

Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.

What if the GP cannot help with what I need?

If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.

What should I do in an emergency?

Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.

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