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Mental Health & Wellbeing

Mental health icon - anxiety, depression and low mood assessed by a GMC-registered online GP at Cheshire Clinics

Mental Health & Wellbeing

Anxiety, low mood, stress, panic and burnout.

£40 · 20 minutes

Same-day availability

6am to 10pm, seven days

Assessed and treated by a GMC-registered GP

Prescriptions, sick notes and referral letters included

A written treatment plan after every appointment

Your NHS records in the room, with your consent

Clinically reviewed by Dr Mohammad Zubair Khan · Last reviewed

August 29, 2026

Book a consultation

A 20-minute appointment with a GMC-registered GP for £40. Same-day appointments are usually available, 6am to 10pm, seven days a week.

Private GP care led personally by Dr Mohammad Zubair Khan, GMC 7563469.

Why patients choose Cheshire Clinics

GMC registered doctors badge - every Cheshire Clinics consultation is with a General Medical Council registered GP

GMC-registered

Care led personally by Dr Khan

Royal College of General Practitioners badge - RCGP trained private GP consultations at Cheshire Clinics

RCGP-trained

Attentive, unhurried care that listens properly

Google five star reviews badge - Cheshire Clinics private GP online

Highly rated by patients

Five-star Google reviews from the people we have looked after

Care Quality Commission registered badge - Cheshire Clinics online GP service is registered with the CQC, England's independent regulator of health and social care

CQC-registered

Registered with the Care Quality Commission

Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals
Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals

Overview

Twenty minutes changes what is possible in a mental health consultation. The first answer to "how have you been" is rarely the true one, and a ten-minute appointment usually ends before the second.

If you need help now, do not wait for an appointment — call 999 in an emergency, 111 for urgent advice, or the Samaritans on 116 123 at any time.

What we can and cannot do

What twenty minutes changes

The first answer to "how have you been" is rarely the true one, and a ten-minute appointment usually ends before the second. That is the honest case for a longer consultation here.

  • Assessment of mood, anxiety, sleep, function and risk
  • Starting or reviewing medication, with early follow-up built in
  • Blood tests for the physical causes — thyroid, ferritin, B12, vitamin D
  • A safe plan to come off medication, which is genuinely difficult alone
  • Sick notes, and letters for employers or universities
  • Referral, and pointing you at the free NHS routes

Where remote care is not the right setting

We will say so honestly and help you reach the right service rather than treat something we should not:

  • Severe depression, psychosis, bipolar disorder or complex risk
  • Eating disorders, which need specialist services and physical monitoring
  • Anyone in crisis — that is 999, 111 or a crisis team, not a booked appointment
  • ADHD diagnosis and first stimulant prescriptions. Both require specialist assessment, and any service offering either after a brief remote appointment should concern you
  • Detoxification from alcohol or drugs, which needs specialist and often medical supervision

What we will not prescribe

Stimulants — not remotely, under any circumstances. Benzodiazepines and sleeping tablets — not for ongoing use, and never started remotely. The answer is the same at 9pm as at midday, and it is a clinical position rather than an inconvenience.

Not sure which condition page you need?

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Important

When to see a GP

If you need help now, do not wait for an appointment

  • 999 or A&E if you are in immediate danger, or have seriously harmed yourself
  • 111, and choose the mental health option — urgent advice, any hour
  • Samaritans, free on 116 123 — any time, day or night
  • Text SHOUT to 85258 if you would rather not speak to anyone
  • Papyrus HOPELINE247, 0800 068 4141, for anyone under 35

You do not need to be in crisis to use these, and you do not need to justify calling.

Be seen soon

  • Thoughts of harming yourself, even if you would not act on them
  • New or worsening suicidal thoughts after starting or changing an antidepressant, particularly under 25
  • Feeling unusually elevated, needing little sleep, or racing thoughts — which can indicate an underlying bipolar disorder and changes the treatment entirely
  • Not eating, not sleeping, or not able to function at work or at home
  • Marked agitation or restlessness on medication

Worth an appointment

  • Low mood or loss of interest lasting more than a couple of weeks
  • Anxiety or worry that is affecting how you function
  • Panic symptoms that are frightening you
  • Medication that is not working, or that you want to come off safely
  • Not feeling right and not being able to name why, which is a perfectly good reason to book

Self-care and free help

The single most useful thing on this page

NHS Talking Therapies takes self-referrals in England — no GP letter, no charge. Scotland, Wales and Northern Ireland have their own equivalent routes.

For mild to moderate depression and most anxiety disorders, CBT performs comparably to medication and its benefit lasts longer after it stops. It is under-used mostly because people assume they need a referral. They do not.

Options include CBT, guided self-help, counselling and digital programmes — some available immediately while a waiting list moves.

Free support that is genuinely good

  • Mind — information, local services and an infoline
  • Samaritans, 116 123, free at any hour, and not only for crisis
  • Andy's Man Club and other free peer groups, which reach men who would never book an appointment
  • Cruse for bereavement; Al-Anon and Adfam for families affected by someone else's drinking or drug use
  • Every Mind Matters (NHS) for free structured self-help

What has real evidence alongside treatment

Exercise, with genuine evidence in mild to moderate depression. Sleep, addressed directly rather than assumed to follow. Reducing alcohol, which is a depressant and very often part of the picture. And social contact, which is the first thing depression removes and the thing that matters most.

If you are paying for therapy

Check the therapist is registered — BABCP for CBT, BACP or UKCP for counselling and psychotherapy. "Therapist" and "life coach" are not protected titles in the UK, and anybody may use them.

Many registered therapists offer reduced rates, and Mind and other charities provide low-cost options.

One thing to tell us about

St John's Wort. It has some evidence for mild depression and interacts dangerously with hormonal contraception, other antidepressants, warfarin and epilepsy medication. It causes unintended pregnancies every year.

Common questions

Do I have to take medication?

No, and it is not always the right answer.

For mild to moderate depression and most anxiety disorders, talking therapy works comparably to medication and lasts longer after stopping — and you can self-refer to NHS Talking Therapies free, without a GP letter.

Medication is genuinely useful for moderate to severe depression, and often best combined with therapy.

Are antidepressants addictive?

No — they do not cause craving or dose escalation, which is what addiction means.

But the body does adjust, and stopping abruptly causes discontinuation symptoms — dizziness, electric-shock sensations, flu-like feelings. These are real and can be considerable, particularly with paroxetine and venlafaxine. The answer is reducing slowly, not avoiding treatment.

How long before they work?

Some benefit by two to four weeks; full effect at four to six.

Side effects come first, and anxiety can briefly worsen before it improves. That is why most people who stop do so in week two — just before it would have started helping.

Could this be physical?

Worth checking, and routinely missed. An underactive thyroid, iron deficiency, B12 deficiency, sleep apnoea and perimenopause all present as low mood and exhaustion.

So does alcohol, which is a depressant and very often part of the picture.

Is it depression or burnout?

They overlap considerably, and the distinction matters. Burnout is tied to circumstances — it lifts on holiday and returns on Monday; depression generally does not lift.

Burnout sometimes needs the circumstances changed rather than the person treated, and an antidepressant will not fix an untenable job.

Could it be undiagnosed ADHD?

Worth considering, particularly where anxiety and low mood have been present since school and antidepressants have never quite worked.

We do not diagnose ADHD — that needs specialist assessment. But ask your GP about Right to Choose in England, which lets you request referral to any provider with an NHS contract, is often far faster than the standard wait, and is still free. It is badly under-used.

Will medication change my personality?

It should not, and if it does, that needs reviewing. Some people describe emotional blunting — feeling flattened rather than better — which is a recognised effect and a reason to change dose or drug.

The aim is to feel like yourself, not to feel less. Say so rather than putting up with it.

What about sexual side effects?

Common, under-discussed, and a frequent reason people stop without telling anyone. They can usually be managed by changing dose or switching. Please raise it.

Will you prescribe something for sleep or anxiety attacks?

Not benzodiazepines or sleeping tablets — not remotely, under any circumstances. They cause dependence and tolerance, stop working within weeks, and worsen anxiety in the longer run.

What does work for panic is treatment of the underlying anxiety, and CBT has strong evidence for it.

Is any of this on my NHS record?

Only if you agree to it. Nothing is shared without your explicit consent, and declining does not affect your care.

The one thing worth weighing: if you are prescribed something, an NHS GP who does not know about it cannot check it against everything else you take.

Dr Mohammad Zubair Khan, GMC-registered private GP and founder of Cheshire Clinics

Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469

Last reviewed

August 29, 2026

How it works

What happens when you book

£40 for a 20-minute appointment with a GMC-registered GP, 6am to 10pm, seven days a week. Membership is optional and never required.
Cheshire Clinics online GP appointment booking confirmation on mobile
01

Book your appointment

Pick a time that suits you — 6am to 10pm, seven days a week, including weekends and bank holidays. £40 for 20 minutes, self-pay, with no insurance to arrange.
5–10 minutes
Online video consultation with a GMC-registered private GP
02

Meet your GP

A 20-minute video or phone consultation with a GMC-registered GP — long enough for a proper conversation about your symptoms, your history and what matters to you.
20 minutes
Diagnostic testing plan including blood test panel, ECG and urine screening
03

Tests and referrals, if you need them

Where testing will actually answer the question, we arrange it — blood tests and health screening through our laboratory partner, or a referral for ultrasound, X-ray, CT or MRI through private imaging providers. We will also tell you when a scan is not the right next step.
1–7 days
Personalised results and treatment plan from a private GP consultation
04

Results and next steps

Your GP talks you through what the results mean and agrees the next step with you. Every consultation ends with your treatment plan in writing, and any prescription goes to your own pharmacy.
20 minutes
GP follow-up reminder for ongoing care and progress monitoring
05

Ongoing care and follow-up

Follow-up appointments, progress monitoring and ongoing advice — including saying plainly when something needs in-person or NHS care instead.

Ongoing

How we compare

Time to be seen

Appointment length

Your NHS record in the room

Written treatment plan

Told when a test isn’t needed

Cost

Varies by practice

Typically 10 minutes

Yes, your full record

Not routinely

Usually

Free

Same day

Often 10 to 15 minutes

Usually not

Sometimes charged

Varies by provider

Often a subscription

Questions about our service

How quickly can I be seen?

Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.

Will I see the same doctor each time?

Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.

Can you see my NHS records?

Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.

Are you trying to replace my NHS GP?

No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.

What is included in the appointment?

Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.

How much does it cost?

£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.

What does “treatable online” actually mean?

It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.

Can you prescribe antibiotics?

Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.

What if the GP cannot help with what I need?

If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.

What should I do in an emergency?

Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.

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