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Head and Neck Cancer

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Head and Neck Cancer

Three weeks is the threshold — for an ulcer, for hoarseness, for a neck lump. Your dentist finds more of these than anyone.

£40 · 20 minutes

Same-day availability

6am to 10pm, seven days

Assessed and treated by a GMC-registered GP

Prescriptions, sick notes and referral letters included

A written treatment plan after every appointment

Your NHS records in the room, with your consent

Clinically reviewed by Dr Mohammad Khan · Last reviewed

August 30, 2026

Book a consultation

A 20-minute appointment with a GMC-registered GP for £40. No membership required.

Private GP care led personally by Dr Mohammad Zubair Khan, GMC 7563469.

Why patients choose Cheshire Clinics

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Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals
Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals

Overview

Head and neck cancer covers the mouth, tongue, throat, voice box, salivary glands, sinuses and nose. They behave differently but they share one useful feature: most of them are visible or audible early, if someone knows to look.

Three weeks is the number

A mouth ulcer that has not healed in three weeks. A hoarse voice lasting three weeks. A neck lump lasting three weeks. Each of those warrants assessment.

All three are far more often something harmless — ordinary ulcers, viral laryngitis, a reactive lymph node. But three weeks is the point at which "it will settle" stops being a plan.

Your dentist is genuinely important here

Dentists examine the inside of your mouth more thoroughly and more often than any doctor does, and they detect a meaningful share of mouth cancers at an early stage.

Attending regularly is a real cancer check, which is not how most people think about it.

What we can and cannot do

We cannot examine your mouth, throat or neck properly, and this needs examining. We do not diagnose or treat these cancers.

Common symptoms

The three-week symptoms

  • A mouth ulcer that has not healed in three weeks — particularly if it is painless, firm or on the side of the tongue
  • Hoarseness or a change in your voice lasting three weeks
  • A lump in the neck lasting three weeks, particularly if painless and firm

Other symptoms

  • A red or white patch in the mouth that does not rub off
  • Persistent sore throat, or a sensation of something stuck
  • Difficulty or pain swallowing
  • Unexplained loose teeth, or dentures that suddenly stop fitting
  • Numbness in the mouth, lip or tongue
  • Persistent blocked nose on one side, or one-sided nosebleeds
  • Unexplained weight loss

The sign almost nobody knows

Persistent one-sided earache with a normal-looking ear.

Pain from the throat or base of the tongue is felt in the ear through a shared nerve supply. Earache with no ear problem found, lasting more than three weeks, deserves a look at the throat rather than another course of ear drops.

Most of these are harmless

Mouth ulcers, laryngitis, reflux and reactive glands account for the overwhelming majority. The three-week rule exists to separate them without frightening everyone.

Causes and risk factors

The traditional risks

  • Smoking and all forms of tobacco, including chewing tobacco, paan, gutkha and betel quid — which carry particularly high risk and are used in some UK communities
  • Alcohol, especially heavy use. Alcohol and tobacco together multiply risk rather than simply adding
  • Age, and being male
  • Poor oral health, and previous head or neck radiotherapy

What has changed

HPV-related throat cancer is rising, particularly at the base of the tongue and the tonsils. It occurs in younger people who have never smoked and drink little, which is exactly the group nobody suspects.

These cancers generally respond better to treatment than smoking-related ones, which is genuinely good news — but they are frequently diagnosed late because the person does not fit the expected picture.

The HPV vaccine, given free in schools to boys and girls, is expected to reduce these over time.

A note on paan and chewing tobacco

These carry substantial oral cancer risk and are often not thought of as tobacco use at all.

They are worth mentioning to any doctor or dentist, because it changes the threshold for looking closely.

How it is diagnosed

Looking properly

Examination of the mouth, throat and neck — including under the tongue and along its sides, which is where mouth cancers most often start and where a quick look misses them.

Nasendoscopy — a thin flexible camera passed through the nose to see the throat and voice box. It takes a couple of minutes with local anaesthetic spray, and it is the test that examines the parts nobody can see from outside.

Sampling

Biopsy of any suspicious area is what makes the diagnosis.

For a neck lump, fine needle aspiration under ultrasound is standard — and an important point: a neck lump should not simply be cut out without assessment first, because that can complicate later treatment.

Imaging

Ultrasound of the neck, then CT or MRI where cancer is suspected, for staging.

What does not diagnose it

No blood test. And a course of antibiotics settling a sore throat does not exclude anything — symptoms that recur after treatment still need looking at.

How we treat it online

What we cannot do

We cannot examine your mouth, throat or neck adequately, and we cannot perform nasendoscopy. We do not diagnose or treat these cancers.

A three-week ulcer, hoarseness or neck lump needs someone looking in person — your NHS GP or your dentist, both free.

Where a consultation helps

  • Recognising the patterns that get missed — particularly persistent one-sided earache with a normal ear, and hoarseness attributed to reflux for months
  • Taking the full history, including paan or chewing tobacco use, which is rarely asked about
  • Saying plainly when something needs urgent referral, and writing to your NHS GP the same day
  • Explaining a scan or biopsy result you have already been given

The most useful advice on this page

See a dentist. If you have not been in years, book — and if cost is the barrier, NHS dental charges are considerably lower than private, and some people are exempt.

A dental examination is the closest thing there is to mouth cancer screening, and it happens alongside something you were going to need anyway.

Eyes, ears, nose and throat consultation - private GP video appointment for ENT symptoms at Cheshire Clinics
Important

When to seek urgent help

Go to A&E or call 999 if you have

  • Difficulty breathing, or noisy breathing that is new
  • Inability to swallow your own saliva
  • Significant bleeding from the mouth or throat

See your NHS GP or dentist urgently — within days — if you have

  • A mouth ulcer lasting three weeks or more
  • Hoarseness lasting three weeks or more
  • A neck lump lasting three weeks or more
  • A red or white patch in the mouth that does not rub off
  • Persistent one-sided earache with a normal ear examination
  • Unexplained loose teeth, or numbness of the lip or tongue
  • Persistent one-sided nasal blockage or nosebleeds

Ask specifically for an urgent head and neck referral.

Two things not to accept

Repeated antibiotics for a sore throat that keeps coming back without anyone looking at it properly.

Hoarseness put down to reflux for months without the voice box being examined.

Prevention and self-care

The big three

  • Stop smoking and all forms of tobacco, including paan, gutkha and betel quid. Free NHS support is several times more effective than trying alone
  • Keep alcohol within limits. Alcohol and tobacco together multiply risk
  • See a dentist regularly. This is the practical cancer check most people are not aware they can have

Check your own mouth

Once a month, in good light with a mirror. Look at your tongue — including the sides and underneath — the inside of your cheeks, your gums, and the roof and floor of your mouth.

The sides and underside of the tongue matter most, because that is where mouth cancers commonly start and where nobody looks.

The vaccine

HPV vaccination is given free in Year 8 to boys and girls, and catch-up is free up to 25.

It is expected to reduce HPV-related throat cancers, which are the rising part of this picture.

If cost is stopping you seeing a dentist

NHS dental charges are banded and considerably cheaper than private, and some people are exempt — including those on certain benefits, pregnant women and new mothers.

It is worth checking rather than assuming.

NHS or private

This is an NHS pathway, and the NHS does it well. Suspected head and neck cancer goes down the urgent two-week-wait referral route, which is fast, free, and staffed by people with the equipment to look properly — flexible nasendoscopy, imaging and biopsy. Nothing a private online GP offers improves on that, and we will not pretend otherwise.

What we can genuinely do is recognise the pattern and write the referral the same day. That is not a small thing. The features that matter — a neck lump lasting more than three weeks, a mouth ulcer that will not heal, persistent hoarseness, one-sided sore throat or earache, difficulty swallowing — are frequently attributed to something ordinary for months, and the delay is where the harm is.

Where paying makes a real difference is speed of recognition: a same-day twenty-minute conversation that ends in a letter to your NHS GP requesting urgent referral, rather than a three-week wait for an appointment to have the conversation at all.

Private ENT can shorten a wait for a non-urgent opinion. It cannot jump the urgent cancer pathway, which is already the fastest route available, and we would not suggest it could.

If you have any of the features above, the right action is a referral, not a treatment.

Evidence and guidelines

NICE NG12, Suspected cancer: recognition and referral, is the governing guideline and defines the criteria used on this page — urgent referral for an unexplained neck lump in an adult, unexplained persistent ulceration in the oral cavity lasting more than three weeks, a persistent unexplained lump in the mouth, and unexplained hoarseness or persistent sore throat in people over 45.

NG12 also specifies urgent dental assessment for unexplained oral swelling or ulceration, since a great many of these present to dentists first.

ENT UK and the Royal College of Surgeons head and neck cancer guidance cover the diagnostic pathway, including flexible nasendoscopy, imaging and biopsy.

The recognised risk factors — smoking, alcohol, and human papillomavirus — are set out in NICE and Cancer Research UK guidance, with HPV-associated oropharyngeal cancer now accounting for a rising share of cases in younger non-smokers, which is why age alone does not exclude the diagnosis.

Common questions

How long should a mouth ulcer last before I worry?

Three weeks. Most ulcers heal in ten to fourteen days.

One that has not healed in three weeks needs looking at, particularly if it is painless, firm, or on the side of the tongue.

My voice has been hoarse for a month. Is that serious?

Usually not — but it needs checking at three weeks.

Hoarseness that has been attributed to reflux for months without anyone examining the voice box is a common route to late diagnosis. Ask for nasendoscopy.

I have earache but my ear looks fine. What does that mean?

This is one of the most useful things on the page.

Pain from the throat or base of the tongue is felt in the ear through a shared nerve. Persistent one-sided earache with a normal ear examination warrants looking at the throat, not more ear drops.

I have a lump in my neck. Should I worry?

Most neck lumps are reactive lymph nodes from infection and settle within a few weeks.

A lump lasting three weeks or more, particularly if painless and firm, needs assessing.

And it should be assessed rather than simply removed — taking a neck lump out without proper assessment first can complicate later treatment.

I do not smoke or drink. Am I at risk?

Yes, and this is the group most often diagnosed late.

HPV-related throat cancers are rising in younger people who have never smoked, and because they do not fit the expected picture, symptoms get attributed elsewhere for longer.

The reassuring part is that these generally respond better to treatment.

Can my dentist really spot cancer?

Yes — dentists detect a meaningful share of mouth cancers.

They examine your mouth more thoroughly and more often than any doctor does, including the parts you cannot see. Regular attendance is a genuine check.

Does chewing paan or tobacco count?

Very much so, and it carries substantial oral cancer risk.

It is often not thought of as tobacco use at all, so it goes unmentioned — tell your doctor or dentist, because it changes how closely they look.

Is there a screening programme?

No national programme exists, which is precisely why dental attendance and the three-week rule carry so much weight here.

My sore throat keeps coming back and antibiotics fix it each time. Is that fine?

Worth questioning. Recurrent one-sided throat symptoms, particularly with earache or a neck lump, warrant someone looking at the throat directly.

Antibiotics settling something does not establish what it was.

Dr Mohammad Zubair Khan, GMC-registered private GP and founder of Cheshire Clinics
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed

August 30, 2026

How it works

What happens when you book

£40 for a 20-minute appointment with a GMC-registered GP, 6am to 10pm, seven days a week. Membership is optional and never required.
Cheshire Clinics online GP appointment booking confirmation on mobile
01

Book your appointment

Pick a time that suits you — 6am to 10pm, seven days a week, including weekends and bank holidays. £40 for 20 minutes, self-pay, with no insurance to arrange.
5–10 minutes
Online video consultation with a GMC-registered private GP
02

Meet your GP

A 20-minute video or phone consultation with a GMC-registered GP — long enough for a proper conversation about your symptoms, your history and what matters to you.
20 minutes
Diagnostic testing plan including blood test panel, ECG and urine screening
03

Tests and referrals, if you need them

Where testing will actually answer the question, we arrange it — blood tests and health screening through our laboratory partner, or a referral for ultrasound, X-ray, CT or MRI through private imaging providers. We will also tell you when a scan is not the right next step.
1–7 days
Personalised results and treatment plan from a private GP consultation
04

Results and next steps

Your GP talks you through what the results mean and agrees the next step with you. Every consultation ends with your treatment plan in writing, and any prescription goes to your own pharmacy.
20 minutes
GP follow-up reminder for ongoing care and progress monitoring
05

Ongoing care and follow-up

Follow-up appointments, progress monitoring and ongoing advice — including saying plainly when something needs in-person or NHS care instead.

Ongoing

How we compare

Time to be seen

Appointment length

Your NHS record in the room

Written treatment plan

Told when a test isn’t needed

Cost

Varies by practice

Typically 10 minutes

Yes, your full record

Not routinely

Usually

Free

Same day

Often 10 to 15 minutes

Usually not

Sometimes charged

Varies by provider

Often a subscription

Questions about our service

How quickly can I be seen?

Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.

Will I see the same doctor each time?

Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.

Can you see my NHS records?

Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.

Are you trying to replace my NHS GP?

No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.

What is included in the appointment?

Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.

How much does it cost?

£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.

What does “treatable online” actually mean?

It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.

Can you prescribe antibiotics?

Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.

What if the GP cannot help with what I need?

If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.

What should I do in an emergency?

Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.

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