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Treatable online

Vertigo

A spinning sensation with a specific set of causes — and a specific set of warning signs that need emergency care.

£40 · 20 minutes

Same-day availability

6am to 10pm, seven days

Assessed and treated by a GMC-registered GP

Prescriptions, sick notes and referral letters included

A written treatment plan after every appointment

Your NHS records in the room, with your consent

Clinically reviewed by Dr Mohammad Khan · Last reviewed

August 24, 2026

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A 20-minute appointment with a GMC-registered GP for £40. No membership required.

Private GP care led personally by Dr Mohammad Zubair Khan, GMC 7563469.

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Private Prescriptions
Blood Tests
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Weight Management
Mental Health
Specialist Referrals

Overview

Vertigo is the sensation that you or the world around you is spinning or moving. It is not lightheadedness or feeling faint — those are different problems, covered on our dizziness page.

Most vertigo comes from the inner ear, and the single most useful question is how long each episode lasts. That one answer sorts out the majority of cases:

  • Seconds to under a minute, triggered by rolling over in bed, looking up or bending down — almost certainly BPPV, and treatable in a single appointment with a repositioning manoeuvre
  • Minutes to hours, with hearing loss and ear fullness — Ménière's disease
  • Days of constant severe vertigo, settling gradually — vestibular neuritis, from a viral infection

BPPV is worth knowing about because it is so satisfying to treat. It is the commonest cause, it responds to the Epley manoeuvre — often resolving in one session — and people are frequently given tablets for months instead, which do not treat it and prevent recovery.

The one thing not to sit on: vertigo with double vision, slurred speech, facial or limb weakness, numbness or difficulty swallowing is a stroke until proven otherwise. Call 999.

Common symptoms

What vertigo is

  • A genuine sense of spinning, tilting or rocking — either you or the room
  • Nausea, often vomiting
  • Unsteadiness, and a tendency to veer to one side
  • Involuntary eye movement
  • Worse on head movement

BPPV — the commonest

  • Brief — seconds to under a minute
  • Triggered by position change: rolling over in bed, lying down, sitting up, looking up to a high shelf, bending to the floor
  • Intense while it lasts, then over
  • No hearing loss and no ringing — which is an important distinguishing feature
  • Often worst first thing in the morning

Vestibular neuritis or labyrinthitis

  • Sudden, severe, constant vertigo lasting days
  • Marked nausea and vomiting
  • Often after a viral illness
  • Improves gradually over days to weeks
  • Labyrinthitis includes hearing loss; vestibular neuritis does not

Ménière's disease

  • Attacks lasting 20 minutes to several hours
  • Fluctuating hearing loss, ringing, and a sense of fullness in one ear — the combination that identifies it
  • Comes in clusters, with quiet periods between

Vestibular migraine

Increasingly recognised and frequently missed. Vertigo lasting minutes to days, often without any headache at all, with light and sound sensitivity and a personal or family history of migraine.

Features that mean stroke — call 999

  • Double vision
  • Slurred speech, or difficulty swallowing
  • Weakness or numbness in the face, arm or leg
  • Severe sudden headache or neck pain
  • Inability to walk or sit unsupported
  • Vertigo in someone with significant vascular risk factors, particularly if new and severe

Causes and risk factors

BPPV

Tiny crystals normally embedded in one part of the inner ear become dislodged into a semicircular canal. Head movement then makes the fluid move abnormally, producing a brief violent spin.

Nothing is damaged, and it is entirely mechanical — which is exactly why a repositioning manoeuvre works. It follows head injury or infection sometimes, and often occurs for no identifiable reason. Commoner with age.

Vestibular neuritis and labyrinthitis

Inflammation of the balance nerve, usually viral, often after a cold. Severe for a few days, then a gradual recovery as the brain compensates.

Ménière's disease

Excess fluid pressure in the inner ear. Attacks come in clusters, and hearing can deteriorate over years — which is why it warrants specialist involvement.

Vestibular migraine

A migraine variant affecting the balance system. Frequently occurs without headache, which is why it is missed — and it responds to migraine treatment rather than to vestibular sedatives.

Other causes

  • Stroke or TIA affecting the brainstem or cerebellum — the reason for the red flags above
  • Head injury
  • Medication — particularly some antibiotics, and drugs toxic to the inner ear
  • Acoustic neuroma — usually with one-sided hearing loss and tinnitus
  • Multiple sclerosis
  • Ear infection, or a perforated eardrum

The mistake that prolongs it

Long-term prochlorperazine and similar vestibular sedatives. They are appropriate for a few days in acute severe vertigo with vomiting. Beyond that they prevent the brain from compensating, prolong the dizziness, and cause drowsiness and movement side effects.

Being on them for weeks or months is one of the commonest and most correctable problems in this area — and it is a particular issue for BPPV, where they do nothing for the underlying cause.

How it is diagnosed

Vertigo is diagnosed from the history — and a careful conversation gets to the answer more reliably than any test. A video consultation covers this well, with one important exception noted below.

The three questions that do most of the work

  1. How long does each episode last? Seconds, minutes, hours, or days — this single answer separates the main causes
  2. What brings it on? Position change points strongly to BPPV
  3. Is there any hearing loss, ringing or ear fullness? Their presence or absence changes the diagnosis substantially

What else we ask

  • How it started, and whether there was a preceding illness
  • Any double vision, slurred speech, weakness, numbness or swallowing difficulty — asked in every case
  • Whether you can walk unaided during an attack
  • Headache, and light or sound sensitivity
  • Migraine history, personal or family
  • Head injury; medication; vascular risk factors

The limit worth stating

Distinguishing an inner ear cause from a stroke reliably requires an in-person bedside examination of eye movements. No history is good enough on its own where any neurological feature is present. Acute severe vertigo with any red flag goes to hospital, not to a video call — and we will say so immediately.

The Dix-Hallpike test, which confirms BPPV, also has to be done in person.

Tests

  • Usually none for classic BPPV
  • Full blood count, ferritin and thyroid function where the picture is atypical
  • Hearing tests where hearing is affected — particularly one-sided
  • MRI for one-sided hearing loss with vertigo, or where a central cause is suspected

How we treat it online

1. BPPV — repositioning, not tablets

The Epley manoeuvre resolves BPPV in a single session for most people, and often immediately. It works by moving the displaced crystals back where they belong.

  • It must be done by someone trained — physiotherapists, audiologists, ENT and many GPs perform it, and we arrange it
  • Medication does not treat BPPV and delays recovery. This is the situation where prochlorperazine is most often wrongly given
  • Brawley or Brandt-Daroff exercises can be taught for home use where in-person treatment is not immediately available
  • It can recur — and if it does, the manoeuvre works again

2. Vestibular neuritis

  • A short course of an anti-sickness medicine for the first few days only — three days, not three weeks
  • Then stop, and start moving. The brain compensates through movement, and sedatives block that process
  • Vestibular rehabilitation exercises — the treatment that actually speeds recovery, and consistently under-prescribed
  • Expect gradual improvement over weeks

3. Ménière's disease

Reducing salt, caffeine and alcohol; betahistine; diuretics in some cases. Referral to ENT, since hearing needs monitoring and specialist options exist.

4. Vestibular migraine

Treated as migraine — trigger identification, and migraine preventers where attacks are frequent. Often transformative in someone who has been treated for "inner ear problems" for years.

5. What we will not do

  • Prescribe long-term prochlorperazine or similar. Days, not weeks — beyond that they prolong the problem
  • Give medication for BPPV instead of arranging a repositioning manoeuvre
  • Assess acute vertigo with neurological features remotely — that is a hospital problem
  • Reassure someone with new one-sided hearing loss and vertigo without referral
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Important

When to seek urgent help

Call 999 immediately for vertigo with any of:

  • Double vision
  • Slurred speech, or difficulty swallowing
  • Weakness or numbness of the face, arm or leg
  • Inability to walk or sit up unsupported
  • Sudden severe headache, or new neck pain
  • Confusion or reduced consciousness

These suggest a stroke affecting the brainstem or cerebellum, which can present as vertigo alone. Time matters.

Seek same-day medical assessment for:

  • Sudden hearing loss with vertigo — which needs steroids within days to protect hearing
  • Severe vertigo with persistent vomiting and inability to keep fluids down
  • Vertigo after a head injury
  • Vertigo with ear pain, discharge or fever
  • New vertigo in anyone with significant vascular risk factors

Book an appointment for:

  • Brief spinning triggered by rolling over in bed or looking up — almost certainly BPPV, and treatable in one session
  • Recurrent attacks affecting work, driving or confidence
  • Vertigo with fluctuating hearing, ringing or ear fullness
  • Vertigo lasting more than a few weeks
  • Being on prochlorperazine or a similar tablet for more than two weeks — worth reviewing, since it may now be holding you back
  • Vertigo with a history of migraine, particularly without headache
  • Advice on driving and DVLA obligations

Prevention and self-care

During an acute attack

  • Sit or lie down immediately and stay still until it passes
  • Fix your eyes on a stationary object
  • Keep the room dimly lit and quiet
  • Sip fluids; vomiting and dehydration make it worse
  • Get up slowly afterwards, in stages

The key principle in recovery

Movement is the treatment. After the first day or two, avoiding head movement feels sensible and is actively counterproductive — the brain can only recalibrate by receiving the signals it is finding confusing.

Vestibular rehabilitation exercises deliberately provoke mild symptoms in order to retrain the system. Feeling slightly dizzy while doing them means they are working, not that you are harming yourself.

For BPPV specifically

  • Get the manoeuvre done rather than waiting it out — it often resolves in one session
  • Afterwards, sleep propped up for a night or two if advised
  • Move deliberately when rolling over, getting up, or looking upwards
  • If it returns, the treatment works again — recurrence is common and is not a failure

Safety while it is happening

  • Do not drive during an attack, or if attacks come without warning
  • Take care on stairs and with ladders
  • Remove trip hazards; improve lighting, especially at night
  • Avoid swimming until it settles — vertigo underwater is genuinely dangerous
  • Consider whether your work involves heights or machinery

Driving and the DVLA

You must not drive if you are liable to sudden disabling vertigo, and depending on the cause and pattern there may be a legal duty to notify the DVLA. This applies particularly to Ménière's disease and unexplained recurrent attacks. It is worth asking directly rather than assuming.

Ménière's day to day

Reduce salt, caffeine and alcohol; keep regular sleep; manage stress. Keep an attack diary — it identifies patterns and is what makes specialist review productive.

The medication to review

If you have been taking prochlorperazine, cinnarizine or a similar tablet for more than a couple of weeks, raise it. They help acutely, then start to hold recovery back — and stopping them, alongside vestibular exercises, is often what finally allows improvement.

NHS or private

The most effective treatment for the commonest cause of vertigo is a manoeuvre, not a medicine — and it is free. BPPV is treated with the Epley manoeuvre, which resolves it in a single session in most people. It is done by a GP, physiotherapist or audiologist, takes a few minutes, and needs no prescription.

That is the central point here: prochlorperazine and similar drugs suppress the symptom while doing nothing about the cause, and prolonged use actually delays the brain's own compensation. Being handed repeat prescriptions for vestibular sedatives is a common and unhelpful pattern.

Your NHS GP assesses vertigo free, and NHS vestibular physiotherapy — which is what genuinely helps persistent vestibular problems — is free on referral.

The honest limitation of remote assessment is real here. Distinguishing the causes of vertigo relies on positional testing and examining eye movements — the Dix-Hallpike manoeuvre, and looking for nystagmus — and neither can be done properly over video. We can take a careful history, which does a great deal of the work, but where the examination is the deciding factor we will say so.

What needs emergency assessment: vertigo with new headache, double vision, slurred speech, weakness, numbness, difficulty walking, or sudden hearing loss. Those can indicate a stroke, and vertigo of central origin is the one presentation not to manage remotely.

Evidence and guidelines

NICE Clinical Knowledge Summary, Vertigo, is the principal primary care reference — covering the differentiation of BPPV, vestibular neuronitis, labyrinthitis and Ménière's disease, and the limited role of vestibular sedatives.

NICE CKS, Benign paroxysmal positional vertigo, recommends the Dix-Hallpike test for diagnosis and the Epley manoeuvre as treatment, which is the basis for what this page says about manoeuvres over medication.

CKS advises that vestibular sedatives such as prochlorperazine should be used for the shortest possible time, since prolonged use impairs central vestibular compensation.

ENT UK guidance covers vestibular assessment and the role of vestibular rehabilitation therapy, which has good evidence in persistent symptoms.

The HINTS examination and stroke guidance underpin the emergency features listed: acute vestibular syndrome with neurological signs, or with sudden hearing loss, requires urgent assessment to exclude posterior circulation stroke.

Common questions

What is the most useful thing to tell the doctor?

How long each episode lasts. Seconds means BPPV; minutes to hours with hearing changes means Ménière's; days of constant severe vertigo means vestibular neuritis. That single answer, plus whether your hearing is affected and what triggers it, sorts out most vertigo.

My vertigo lasts seconds when I roll over in bed.

That is almost certainly BPPV — the commonest cause, and the most satisfying to treat. The Epley manoeuvre resolves it in a single session for most people, sometimes immediately. Ask specifically for it. Tablets do nothing for BPPV and delay recovery.

I've been on prochlorperazine for months. Is that right?

Almost certainly not. These tablets are for a few days of acute severe vertigo with vomiting — no longer. Beyond that they prevent the brain compensating, prolong the dizziness, and cause drowsiness and movement side effects. Long-term use is one of the commonest and most correctable problems here, and stopping them alongside vestibular exercises is often what finally allows improvement.

When is vertigo an emergency?

When it comes with double vision, slurred speech, weakness or numbness, difficulty swallowing, or an inability to walk or sit unsupported. A stroke affecting the balance centres can present as vertigo alone, and those additional features are what distinguish it. Call 999.

Should I rest until it goes?

Only for the first day or two of a severe attack. After that, movement is the treatment — the brain recalibrates only by receiving the signals it is finding confusing. Vestibular rehabilitation exercises deliberately provoke mild dizziness in order to retrain the system, and feeling slightly wobbly while doing them means they are working.

Can I drive?

Not during attacks, and not at all if attacks come without warning. Depending on the cause there may be a legal duty to inform the DVLA — particularly with Ménière's disease or unexplained recurrent vertigo. Worth asking directly rather than assuming, and worth avoiding swimming too, since vertigo underwater is genuinely dangerous.

Could this be migraine if I don't get headaches?

Yes — vestibular migraine frequently occurs without any headache at all, which is exactly why it is missed. Suspect it with vertigo lasting minutes to days, light or sound sensitivity, and a personal or family history of migraine. It responds to migraine treatment, which can be transformative for someone treated for years as an inner ear problem.

Will BPPV come back?

It can, and recurrence is common — but it is not a failure of treatment, and the manoeuvre works again. If you recognise the pattern returning, you do not need to start from scratch; ask for the repositioning treatment directly.

Dr Mohammad Zubair Khan, GMC-registered private GP and founder of Cheshire Clinics
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed

August 24, 2026

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Your NHS record in the room

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Questions about our service

How quickly can I be seen?

Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.

Will I see the same doctor each time?

Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.

Can you see my NHS records?

Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.

Are you trying to replace my NHS GP?

No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.

What is included in the appointment?

Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.

How much does it cost?

£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.

What does “treatable online” actually mean?

It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.

Can you prescribe antibiotics?

Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.

What if the GP cannot help with what I need?

If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.

What should I do in an emergency?

Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.

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