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Urinary Incontinence

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Treatable online

Urinary Incontinence

Common, treatable, and not something to live with. Supervised pelvic floor physiotherapy is free and dramatically under-used.

£40 · 20 minutes

Same-day availability

6am to 10pm, seven days

Assessed and treated by a GMC-registered GP

Prescriptions, sick notes and referral letters included

A written treatment plan after every appointment

Your NHS records in the room, with your consent

Clinically reviewed by Dr Mohammad Khan · Last reviewed

August 30, 2026

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A 20-minute appointment with a GMC-registered GP for £40. No membership required.

Private GP care led personally by Dr Mohammad Zubair Khan, GMC 7563469.

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Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals
Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals

Overview

Urinary incontinence means leaking urine when you do not intend to. It affects a large proportion of women at some point, and a meaningful number of men — particularly after prostate surgery.

It is common, it is treatable, and it is not something to put up with. The average person waits several years before mentioning it, usually having concluded that it is an inevitable consequence of childbirth or age. Neither is true.

The single most useful thing on this page is that supervised pelvic floor muscle training — taught by a physiotherapist, done for at least three months — is first-line treatment and works. Not "do your pelvic floor exercises" as a passing remark, but a proper supervised programme. It is available free on the NHS, in many areas by self-referral, and it is dramatically under-used.

This page covers stress incontinence and the general picture. If your problem is a sudden urgent need you cannot defer, see overactive bladder, which is a different mechanism and a different treatment.

Common symptoms

Stress incontinence

  • Leaking on coughing, sneezing, laughing, lifting, running or jumping
  • No warning and no urgency — it happens with the pressure, not with a need to go
  • Usually small volumes

Urgency incontinence

  • A sudden desperate need, then leaking before reaching the toilet
  • Often with frequency and getting up at night
  • Covered in detail under overactive bladder

Mixed

Both together, which is very common — and the usual approach is to treat whichever bothers you most first.

Overflow

  • Dribbling, a poor stream, straining, or a feeling of never emptying
  • More common in men with prostate enlargement, and in people with diabetes or neurological conditions
  • This one needs assessing rather than managing, since a chronically full bladder can damage the kidneys

What often comes alongside

A dragging sensation or a bulge felt in the vagina suggests prolapse. Leaking during sex, which people very rarely raise and which is worth mentioning. Recurrent urine infections.

Causes and risk factors

  • Pregnancy and childbirth, particularly instrumental delivery, a long second stage, or a large baby
  • Menopause. Falling oestrogen thins the tissues of the urethra and vagina, and this is a genuinely treatable contributor
  • Age, though incontinence is not a normal part of ageing
  • Obesity — one of the strongest modifiable factors, and weight loss has good evidence behind it
  • Chronic cough, including from smoking
  • Constipation and straining, which weaken the pelvic floor over time
  • Heavy lifting, at work or in the gym
  • Prostate surgery in men — the commonest cause of male stress incontinence
  • Prostate enlargement causing overflow
  • Medication — diuretics, alpha blockers, sedatives and some antidepressants
  • Neurological conditions — multiple sclerosis, Parkinson's, stroke, spinal injury
  • High-impact sport, which causes stress incontinence in a substantial number of young athletic women who assume it is normal

How it is diagnosed

Type first, everything else second

The history establishes the type, and the type determines the treatment. Leaking on coughing without warning is stress. A sudden urge then leaking is urgency. Both is mixed. Dribbling with poor emptying is overflow and is assessed differently.

The bladder diary

Three days recording fluid intake, times, volumes passed and every leak with what you were doing at the time. It is the single most useful assessment tool, it is free, and it is skipped constantly. It also gives a baseline against which to measure whether treatment is working.

What is checked

  • Urine dipstick and culture — infection causes identical symptoms
  • Blood glucose or HbA1c
  • Pelvic examination in women, for prolapse and to assess pelvic floor contraction — in person
  • Post-void residual bladder scan where emptying may be incomplete
  • Prostate assessment in men

What is not needed early

Urodynamic testing is not recommended before starting conservative treatment. It is for when surgery is being considered, or where the diagnosis is genuinely unclear.

What else it might be

Urinary infection, pelvic organ prolapse, prostate enlargement, constipation, diabetes, medication effects, neurological disease, and — rarely — a fistula, which should be considered where leaking is continuous rather than intermittent.

How we treat it online

Incontinence assesses well remotely up to a point, because the type is established from the history and a bladder diary. What cannot be done on a screen is the examination for prolapse and the assessment of pelvic floor strength.

How the pathway works

Started online, escalated to in-person assessment if it does not improve. For most people the first three months are conservative treatment that needs no examination at all.

  • We establish the type and start treatment — supervised pelvic floor training, vaginal oestrogen where appropriate, and the practical measures
  • Three months of supervised pelvic floor training is the first-line course, and it is where most of the benefit comes from
  • If symptoms have not improved by then, that is the point at which examination, a bladder scan or a specialist opinion earns its place

Going straight to examination is not the faster route. UK guidance is explicit that conservative treatment comes first, and urodynamic testing is not recommended before it has been tried.

What a consultation covers

  • Establishing the type, which determines everything that follows. Stress, urgency, mixed or overflow are treated quite differently
  • A three-day bladder diary, which is the most informative thing you can bring
  • Excluding infection, diabetes and blood in the urine
  • Reviewing medication and constipation, both of which are commonly contributing and easily missed
  • Getting you into supervised pelvic floor physiotherapy — the most valuable single outcome of the appointment, and free on the NHS
  • Vaginal oestrogen after the menopause, which improves urinary symptoms, is different from systemic HRT, and is markedly under-prescribed
  • Honest discussion of surgical options, including the current position on mesh
  • Practical measures — weight, fluids, caffeine, and what to do about exercise you have stopped doing

What needs in-person assessment

Examination for prolapse, assessment of pelvic floor contraction, a bladder scan, or a prostate examination. We will tell you clearly when that is the next step rather than working around it — and for most people that point comes after conservative treatment, not before it.

Two things go in person from the start: visible blood in the urine, and a palpable pelvic mass.

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Important

When to seek urgent help

Seek urgent assessment for:

  • New leg weakness, numbness around the back passage or inner thighs, or new incontinence with back pain — this can indicate spinal cord compression and is an emergency
  • Inability to pass urine with a painful, full bladder
  • Visible blood in the urine, which needs investigation on a cancer pathway rather than being attributed to leaking
  • Fever with loin pain

Seek prompt assessment for:

  • Incontinence starting suddenly, or worsening quickly
  • Recurrent urinary infections
  • A bulge or dragging sensation in the vagina
  • Difficulty emptying, straining, or constant dribbling
  • Incontinence following prostate surgery that is not improving

Book a routine consultation if: leaking is affecting what you do, you have been doing pelvic floor exercises without benefit, you have never been referred for supervised physiotherapy, or you want to understand the options before considering surgery.

Prevention and self-care

Pelvic floor training, done properly

This is the treatment. It is not an adjunct, and "do your pelvic floor exercises" is not instruction.

  • Find the right muscles — the sensation of stopping wind, and of drawing up from the back passage towards the front. You should feel a lift, not a clench of buttocks or thighs, and you should not hold your breath
  • Do both types: slow holds of up to ten seconds, and quick strong squeezes
  • Three sets a day, every day
  • Give it at least three months before judging it. Improvement is gradual
  • Get it supervised. A physiotherapist checks you are contracting correctly — a substantial proportion of people are doing it wrong, often bearing down instead of lifting, which makes things worse
  • Use the knack: squeeze deliberately before you cough, sneeze or lift. It works immediately and is rarely taught

The other things with real evidence

  • Weight loss where BMI is above 30. One of the most effective single interventions
  • Treat constipation, and stop straining
  • Stop smoking, which reduces coughing and lowers bladder cancer risk
  • Reduce caffeine, and drink normally rather than restricting — concentrated urine irritates the bladder
  • Vaginal oestrogen after the menopause, which improves tissue quality and urinary symptoms

What not to do

Do not stop exercising. A great many women give up running or the gym rather than mention leaking. Pelvic floor training plus the knack usually resolves it, and giving up activity has its own costs.

Do not restrict fluids to reduce leaking. It concentrates urine, irritates the bladder and makes urgency worse.

Do not rely on pads as a solution. They manage the symptom; they treat nothing.

NHS or private

What the NHS does, free — and this is the important part

  • Specialist pelvic floor physiotherapy and continence services. This is the single most effective non-surgical treatment, it is free, and many areas accept self-referral without seeing a GP first. Most people have no idea it exists
  • Urogynaecology and urology assessment, urodynamics and surgery
  • Postnatal pelvic health services, which have expanded considerably
  • Vaginal pessaries for prolapse, fitted and reviewed free
  • Continence products through local services
  • Medication, free for anyone exempt

Search for your local NHS pelvic health physiotherapy service before paying anyone for anything. That is the honest advice, and it is what we would tell you in the appointment.

Where paying helps

  • Actually raising it. Many people find it easier to discuss with someone they have chosen, at home, with time — and the years of silence are the real problem here
  • Getting the type right and being pointed at the right treatment rather than a generic leaflet
  • Vaginal oestrogen, which is under-prescribed and helps a great deal after the menopause
  • Understanding the surgical options honestly, including where mesh procedures currently stand, before you make a decision
  • Men after prostate surgery, where pelvic floor rehabilitation is effective and frequently not arranged

Evidence and guidelines

This page follows NICE NG123 on urinary incontinence and pelvic organ prolapse in women, and NICE CG97 for lower urinary tract symptoms in men.

What the guidance actually says

  • Offer supervised pelvic floor muscle training of at least three months' duration as first-line treatment for stress or mixed urinary incontinence. Supervised is the operative word
  • The programme should comprise at least eight contractions performed three times a day
  • Do not use electrical stimulation or biofeedback routinely as a substitute for supervised training
  • Offer bladder training for at least six weeks as first-line where urgency predominates
  • Advise weight loss for women with a BMI over 30
  • Do not perform urodynamics before starting conservative treatment
  • Offer duloxetine only where surgery is not suitable and the woman prefers medication — it is not a first-line option
  • Offer vaginal oestrogen for postmenopausal women with vaginal atrophy and overactive bladder symptoms
  • Discuss surgical options with a multidisciplinary team, and provide full information on benefits and risks

On mesh

Following the Independent Medicines and Medical Devices Safety Review, use of transvaginal mesh for stress urinary incontinence has been subject to significant restriction in England. Anyone considering surgery should have a full and current discussion of what is available, what the alternatives are, and what the evidence shows — and should expect that conversation to happen in a specialist multidisciplinary setting.

Reviewed against NICE NG123 and CG97 current at the date shown above.

Common questions

Is this just what happens after having children?

It is common after childbirth, but it is not something you have to accept. Pelvic floor training resolves or substantially improves it for most women.

The average wait before mentioning it is several years, which is the real problem.

Am I doing pelvic floor exercises correctly?

Quite possibly not — a substantial proportion of people are not. The commonest error is bearing down instead of lifting, which makes things worse.

This is exactly why NICE recommends supervised training, and why a physiotherapist checking your technique is worth more than any amount of doing it alone.

How long before it works?

At least three months of consistent daily training. Improvement is gradual and easy to miss without a diary.

Most people stop far too early.

What is the knack?

Deliberately squeezing your pelvic floor immediately before you cough, sneeze, laugh or lift.

It works straight away, costs nothing, and is very rarely taught.

Should I drink less?

No. Concentrated urine irritates the bladder and makes things worse.

Drink normally, cut caffeine, and stop a few hours before bed if nights are the issue.

Do I have to give up running?

No, and please do not. Leaking with high-impact exercise is common and treatable.

Pelvic floor training plus the knack resolves it for most people — giving up the activity is the wrong trade.

Would HRT help?

Vaginal oestrogen can help urinary symptoms after the menopause. It acts locally, is different from systemic HRT, and carries none of the same risks.

It is significantly under-prescribed.

What about surgery and mesh?

Surgery is effective for stress incontinence that has not responded to proper conservative treatment.

Transvaginal mesh use has been substantially restricted in England following a national safety review, and alternatives exist. Any decision should follow a full discussion in a specialist setting.

Is it different for men?

Yes. Male stress incontinence is most often related to prostate surgery, and pelvic floor rehabilitation is effective and frequently not arranged.

Dribbling with a poor stream is a different problem — usually prostate enlargement, which is assessed separately.

Dr Mohammad Zubair Khan, GMC-registered private GP and founder of Cheshire Clinics
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed

August 30, 2026

How it works

What happens when you book

£40 for a 20-minute appointment with a GMC-registered GP, 6am to 10pm, seven days a week. Membership is optional and never required.
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01

Book your appointment

Pick a time that suits you — 6am to 10pm, seven days a week, including weekends and bank holidays. £40 for 20 minutes, self-pay, with no insurance to arrange.
5–10 minutes
Online video consultation with a GMC-registered private GP
02

Meet your GP

A 20-minute video or phone consultation with a GMC-registered GP — long enough for a proper conversation about your symptoms, your history and what matters to you.
20 minutes
Diagnostic testing plan including blood test panel, ECG and urine screening
03

Tests and referrals, if you need them

Where testing will actually answer the question, we arrange it — blood tests and health screening through our laboratory partner, or a referral for ultrasound, X-ray, CT or MRI through private imaging providers. We will also tell you when a scan is not the right next step.
1–7 days
Personalised results and treatment plan from a private GP consultation
04

Results and next steps

Your GP talks you through what the results mean and agrees the next step with you. Every consultation ends with your treatment plan in writing, and any prescription goes to your own pharmacy.
20 minutes
GP follow-up reminder for ongoing care and progress monitoring
05

Ongoing care and follow-up

Follow-up appointments, progress monitoring and ongoing advice — including saying plainly when something needs in-person or NHS care instead.

Ongoing

How we compare

Time to be seen

Appointment length

Your NHS record in the room

Written treatment plan

Told when a test isn’t needed

Cost

Varies by practice

Typically 10 minutes

Yes, your full record

Not routinely

Usually

Free

Same day

Often 10 to 15 minutes

Usually not

Sometimes charged

Varies by provider

Often a subscription

Questions about our service

How quickly can I be seen?

Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.

Will I see the same doctor each time?

Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.

Can you see my NHS records?

Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.

Are you trying to replace my NHS GP?

No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.

What is included in the appointment?

Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.

How much does it cost?

£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.

What does “treatable online” actually mean?

It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.

Can you prescribe antibiotics?

Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.

What if the GP cannot help with what I need?

If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.

What should I do in an emergency?

Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.

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