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Treatable online

Sore Throat

Most are viral and settle in a week. A scoring system tells us which are not.

£40 · 20 minutes

Same-day availability

6am to 10pm, seven days

Assessed and treated by a GMC-registered GP

Prescriptions, sick notes and referral letters included

A written treatment plan after every appointment

Your NHS records in the room, with your consent

Clinically reviewed by Dr Mohammad Khan · Last reviewed

August 23, 2026

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A 20-minute appointment with a GMC-registered GP for £40. No membership required.

Private GP care led personally by Dr Mohammad Zubair Khan, GMC 7563469.

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Same-Day Appointments
Sick Notes
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Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals
Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals

Overview

Most sore throats are viral, last about a week, and get better without antibiotics. That is genuinely the whole story for the large majority — and antibiotics shorten a bacterial sore throat by around a day at best.

But this page carries several things that matter far more than the average sore throat, because they are the ones that get missed.

The emergency signs — all about swallowing and breathing, not pain: difficulty swallowing your own saliva or drooling, difficulty opening your mouth, a muffled "hot potato" voice, noisy breathing, or a swollen neck. These suggest a quinsy or a deep infection blocking the airway, and they need immediate assessment — not a video call.

The one that saves lives and is rarely stated: if you take carbimazole, methotrexate, clozapine, or another immune-suppressing drug, a sore throat with fever needs an urgent blood count the same day. These drugs can occasionally wipe out the white cells that fight infection, and a sore throat is often the first sign. Say what you take, immediately.

And the three-week rule: a sore throat lasting more than three weeks — particularly with hoarseness, in a smoker or drinker — needs a specialist look, not another antibiotic.

Common symptoms

The usual illness

  • Pain on swallowing, and a raw or scratchy throat
  • Red throat and tonsils, sometimes with white spots
  • Tender swollen glands in the neck
  • Mild fever, headache, tiredness
  • Hoarse voice
  • Typically settling within about a week

What suggests viral rather than bacterial

Genuinely useful, because it predicts whether antibiotics will help:

  • Cough
  • Runny or blocked nose
  • Hoarseness
  • Mouth ulcers, or conjunctivitis
  • Gradual onset

What suggests bacterial (streptococcal)

  • Absence of cough
  • Fever
  • Pus on the tonsils
  • Tender, swollen glands at the front of the neck
  • Rapid onset, and severe pain
  • A fine sandpapery rash — which suggests scarlet fever

Glandular fever

Worth suspecting in teenagers and young adults with a sore throat that is dragging on well beyond a week:

  • Very large tonsils, often with heavy exudate
  • Markedly swollen glands, including at the back of the neck
  • Profound fatigue, out of proportion to everything else
  • Sometimes an enlarged spleen or liver

Red flag features

  • Difficulty swallowing saliva, or drooling
  • Difficulty opening the mouth
  • A muffled or "hot potato" voice
  • Noisy or difficult breathing, or sitting forward to breathe
  • Severe one-sided pain, with the uvula pushed to one side
  • Neck swelling or stiffness
  • Sore throat and fever in anyone on an immune-suppressing medication
  • A sore throat lasting more than three weeks, or with a persistently hoarse voice

Causes and risk factors

Viral — the large majority

Common cold viruses, influenza, COVID, and adenovirus. Glandular fever (Epstein-Barr virus) is an important cause in teenagers and young adults.

Bacterial

Group A streptococcus is the main one — more common in children, and the cause of scarlet fever. Less commonly, other bacteria, and rarely gonorrhoea in the throat, which is worth considering after oral sex and which produces no symptoms in most people who have it.

Non-infectious causes — for a throat that will not settle

  • Acid reflux — a very common cause of chronic throat soreness, throat clearing and hoarseness, often without heartburn. Regularly missed
  • Post-nasal drip from allergic rhinitis or sinusitis
  • Dry air, mouth breathing at night, and snoring
  • Smoking, vaping and alcohol
  • Voice overuse
  • Medication — particularly inhaled steroids without rinsing the mouth afterwards, which causes soreness and thrush

The drug reaction that must not be missed

Agranulocytosis — a sudden loss of infection-fighting white cells, which can be caused by carbimazole, methotrexate, clozapine, some DMARDs and chemotherapy. It typically announces itself as a sore throat with fever, and it needs an urgent full blood count the same day. Rare, treatable if caught, dangerous if not — and easily mistaken for an ordinary sore throat.

And the cancer point

Head and neck cancer can present as a persistent sore throat, particularly with hoarseness, a neck lump, difficulty swallowing or one-sided ear pain — and particularly in smokers and heavy drinkers. Three weeks is the threshold for referral, not three months.

How it is diagnosed

Sore throat is assessed from the history, and a video consultation covers most of it — including looking at the throat, which you can show us.

What we assess

  • How long, and whether it is improving or worsening
  • Cough, runny nose and hoarseness — which point towards a virus
  • Fever, and pus on the tonsils
  • Whether you can swallow your own saliva — the single most important question
  • Mouth opening, voice quality, and any neck swelling
  • Every medication — asked specifically, because of the agranulocytosis risk
  • Smoking, alcohol, reflux symptoms and voice use
  • Age — glandular fever is far more likely in teenagers and young adults

The scoring tools

We use FeverPAIN or Centor — structured scores based on fever, pus, rapid onset, inflamed tonsils and absence of cough. They are not perfect, but they turn a guess into a defensible decision about antibiotics, and they are what stops both over-prescribing and under-treating.

Tests

  • Full blood count — urgently, and the same day, for anyone on an immune-suppressing drug
  • Glandular fever testing where the illness is dragging on in a young person. Note the antibody test can be falsely negative in the first week, so timing matters
  • Throat swab, occasionally, for recurrent or atypical infection
  • STI screening including a throat swab where gonorrhoea is possible

What must be seen in person

Anyone who cannot swallow saliva, is drooling, cannot open their mouth, has a muffled voice, noisy breathing or neck swelling. These need immediate face-to-face assessment — usually A&E — and we will say so straight away rather than arranging anything else.

How we treat it online

1. Pain relief — which is the main treatment

  • Regular paracetamol and ibuprofen, taken properly rather than occasionally. This does more than anything else
  • Anaesthetic lozenges or throat sprays for short-term relief
  • Salt water gargles — cheap, safe, and reasonably effective
  • Honey in a warm drink; ice lollies, which are particularly good for children
  • Plenty of fluids

2. Antibiotics — where genuinely indicated

Most sore throats do not need them. Where the score suggests streptococcal infection, or where someone is significantly unwell, immunosuppressed or deteriorating, penicillin V for a full ten days is standard — the longer course matters for streptococcal infection.

A back-up prescription — to hold and use only if things are not improving in a few days — is often the sensible middle path.

3. The prescribing rule in suspected glandular fever

Do not take amoxicillin or ampicillin if glandular fever is possible. It causes a widespread, dramatic rash in the great majority of people with glandular fever — alarming, uncomfortable, and frequently misrecorded as a lifelong penicillin allergy that then limits antibiotic choices for years.

4. Steroids

A single dose of an oral steroid can help severe pain in adults where swallowing is difficult, alongside other treatment. Used selectively rather than routinely.

5. Treating the non-infectious causes

Where the throat has been sore for weeks, the answer is usually not an antibiotic: reflux treatment, nasal steroid spray for post-nasal drip, rinsing the mouth after inhaled steroids, humidifying the bedroom, and stopping smoking.

6. What we will not do

  • Prescribe antibiotics for a clearly viral sore throat
  • Prescribe amoxicillin where glandular fever is possible
  • Manage anyone with airway red flags remotely
  • Treat a sore throat with fever in someone on carbimazole or methotrexate without an urgent blood count
  • Keep treating a three-week sore throat instead of referring it
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Important

When to seek urgent help

Call 999 or go to A&E for:

  • Difficulty breathing, noisy breathing, or sitting forward and struggling to breathe
  • Difficulty swallowing your own saliva, or drooling
  • Difficulty opening your mouth
  • A muffled or "hot potato" voice
  • Severe one-sided throat pain with the uvula pushed to one side — a quinsy
  • Rapidly increasing neck swelling, or a stiff neck with fever
  • A rash that does not fade when pressed with a glass

Seek same-day medical advice for:

  • Sore throat with fever in anyone taking carbimazole, methotrexate, clozapine, a DMARD or chemotherapy — you need a blood count today
  • Being unable to drink enough because of the pain
  • High fever not settling, or feeling very unwell
  • Sore throat in anyone immunosuppressed
  • A child who is drooling, refusing fluids, or unusually drowsy

Book an appointment for:

  • A sore throat not improving after about a week
  • A sore throat lasting more than three weeks — particularly with hoarseness, a neck lump or one-sided ear pain, and particularly if you smoke or drink heavily
  • Prolonged sore throat with profound fatigue in a teenager or young adult — possible glandular fever
  • Recurrent tonsillitis — several episodes a year, to discuss whether referral is warranted
  • Throat symptoms after oral sex
  • Chronic throat clearing or hoarseness — which is often reflux rather than infection

Prevention and self-care

What actually helps while you are ill

  • Regular paracetamol and ibuprofen at proper doses — taken by the clock for a couple of days rather than when it gets unbearable
  • Salt water gargles — half a teaspoon in warm water. Not for young children who will swallow it
  • Anaesthetic lozenges or sprays
  • Cold drinks and ice lollies, which numb effectively
  • Honey and lemon in warm water — not for babies under one
  • Rest your voice, and avoid whispering, which strains it more than speaking softly

If it keeps coming back or will not settle

  • Rinse your mouth after using a steroid inhaler — a very common and entirely avoidable cause of a chronically sore throat
  • Treat reflux, which frequently causes throat symptoms without any heartburn
  • Stop smoking and vaping; reduce alcohol
  • Treat nasal congestion, so you stop mouth breathing overnight
  • Humidify a dry bedroom
  • Replace your toothbrush after a throat infection

Reducing spread

Wash hands, use tissues, do not share cups or cutlery. For streptococcal infection, stay off school or work until 24 hours after starting antibiotics. For an ordinary viral sore throat, go back when you feel well enough.

Glandular fever — two things that matter

  • Avoid contact sport, rugby, martial arts and heavy lifting for at least four to six weeks, because the spleen can be enlarged and is at risk of rupture. This is the single most important piece of advice, and it is often given too casually
  • Avoid alcohol while the liver is inflamed
  • Expect fatigue to take weeks to months. That is normal, and it is not a sign that something has been missed

The two rules worth remembering

  • If you take carbimazole, methotrexate, clozapine or a similar drug, a sore throat with fever means an urgent blood test that day. Say what you take, first
  • A sore throat lasting more than three weeks — particularly with hoarseness, a neck lump, or in a smoker — needs a specialist referral, not another course of antibiotics

NHS or private

Most sore throats are viral, settle in a week, and need no antibiotic. Paracetamol and ibuprofen taken regularly do more for how you feel than anything a prescription offers — including when the infection is bacterial. Difflam spray, medicated lozenges, salt water gargles and ice lollies all genuinely help and cost very little.

Pharmacies now assess and treat sore throat through Pharmacy First, free and without an appointment, using the same FeverPAIN scoring a GP would. That is the right first stop and we would send you there rather than charge you.

Where a private consultation is worth it is when you need certainty quickly — an important commitment, a pattern of recurrent tonsillitis you want documented, or genuine uncertainty about whether this is more than a sore throat.

Documenting recurrent episodes matters more than people realise. NHS tonsillectomy criteria are based on the number of documented episodes over one to two years, and undocumented episodes do not count. If you get tonsillitis repeatedly, having each one recorded is what eventually makes the case for surgery.

What needs urgent in-person care: difficulty breathing or swallowing your own saliva, a muffled voice, drooling, or inability to open your mouth fully — which suggest quinsy and need same-day hospital assessment.

Evidence and guidelines

NICE NG84, Sore throat (acute): antimicrobial prescribing, is the governing guideline. It recommends no antibiotic or a back-up prescription for most people, since sore throat is usually self-limiting, and the use of FeverPAIN or Centor scoring to identify the minority likely to have streptococcal infection.

NG84 recommends phenoxymethylpenicillin for 5 to 10 days where an antibiotic is indicated, with clarithromycin or erythromycin in penicillin allergy — the basis for what this page says about treatment.

NICE Clinical Knowledge Summary, Sore throat — acute, covers assessment, self-care and the complications warranting same-day referral, including peritonsillar abscess.

The NHS Pharmacy First clinical pathway for acute sore throat applies FeverPAIN in community pharmacy for people aged 5 and over, which is why this page directs there.

ENT UK and commissioning guidance for tonsillectomy set the documented-episode thresholds referenced above.

Common questions

Do I need antibiotics?

Usually not. Most sore throats are viral, and even for a streptococcal one antibiotics shorten it by around a day. Cough, a runny nose and hoarseness all point towards a virus. Fever, pus on the tonsils, tender neck glands and no cough point the other way — and that is when we would consider them, or offer a back-up prescription to use only if you are not improving.

What are the signs I should go to A&E?

They are about swallowing and breathing, not how much it hurts. Difficulty swallowing your own saliva or drooling, difficulty opening your mouth, a muffled voice, noisy breathing, or a swollen neck. These suggest a quinsy or a deep neck infection that can threaten the airway, and they need to be seen straight away.

I'm on methotrexate and I've got a sore throat and a fever.

You need a full blood count today. Methotrexate, carbimazole, clozapine and similar drugs can occasionally cause a sudden drop in infection-fighting white cells, and a sore throat with fever is often the first sign. It is uncommon, treatable when caught, and dangerous when missed. Tell whoever you speak to what you take, before anything else.

Why must I avoid amoxicillin if it might be glandular fever?

Because it causes a widespread, dramatic rash in the great majority of people who have glandular fever. It is not dangerous, but it is alarming, uncomfortable, and frequently misrecorded as a lifelong penicillin allergy — which then narrows the antibiotic options available to you for the rest of your life.

How long should a sore throat last?

About a week for most, and tonsillitis a similar length. Beyond three weeks it needs a specialist look — particularly with hoarseness, a neck lump or one-sided ear pain, and particularly in smokers and heavy drinkers. That is the threshold for referral, and it is worth taking seriously.

My throat is sore all the time but I'm not ill.

Then it is probably not infection. The commonest causes are acid reflux — which often causes throat soreness, hoarseness and throat clearing with no heartburn at all — post-nasal drip, mouth breathing at night, smoking, and steroid inhalers used without rinsing the mouth afterwards. All treatable, and none of them helped by antibiotics.

When can I go back to work or school?

For an ordinary viral sore throat, when you feel well enough. For confirmed streptococcal infection or scarlet fever, 24 hours after starting antibiotics. For glandular fever, when the fatigue allows — but avoid contact sport and heavy lifting for at least four to six weeks because of the risk to an enlarged spleen.

Should I have my tonsils out?

Only for genuinely frequent, well-documented episodes — broadly seven in a year, five a year for two years, or three a year for three years — or after a quinsy or where breathing at night is affected. Keeping a record of dates and treatments is what makes that conversation possible, since referral depends on documented frequency rather than recollection.

Dr Mohammad Zubair Khan, GMC-registered private GP and founder of Cheshire Clinics
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed

August 23, 2026

How it works

What happens when you book

£40 for a 20-minute appointment with a GMC-registered GP, 6am to 10pm, seven days a week. Membership is optional and never required.
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Book your appointment

Pick a time that suits you — 6am to 10pm, seven days a week, including weekends and bank holidays. £40 for 20 minutes, self-pay, with no insurance to arrange.
5–10 minutes
Online video consultation with a GMC-registered private GP
02

Meet your GP

A 20-minute video or phone consultation with a GMC-registered GP — long enough for a proper conversation about your symptoms, your history and what matters to you.
20 minutes
Diagnostic testing plan including blood test panel, ECG and urine screening
03

Tests and referrals, if you need them

Where testing will actually answer the question, we arrange it — blood tests and health screening through our laboratory partner, or a referral for ultrasound, X-ray, CT or MRI through private imaging providers. We will also tell you when a scan is not the right next step.
1–7 days
Personalised results and treatment plan from a private GP consultation
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Results and next steps

Your GP talks you through what the results mean and agrees the next step with you. Every consultation ends with your treatment plan in writing, and any prescription goes to your own pharmacy.
20 minutes
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Ongoing care and follow-up

Follow-up appointments, progress monitoring and ongoing advice — including saying plainly when something needs in-person or NHS care instead.

Ongoing

How we compare

Time to be seen

Appointment length

Your NHS record in the room

Written treatment plan

Told when a test isn’t needed

Cost

Varies by practice

Typically 10 minutes

Yes, your full record

Not routinely

Usually

Free

Same day

Often 10 to 15 minutes

Usually not

Sometimes charged

Varies by provider

Often a subscription

Questions about our service

How quickly can I be seen?

Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.

Will I see the same doctor each time?

Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.

Can you see my NHS records?

Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.

Are you trying to replace my NHS GP?

No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.

What is included in the appointment?

Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.

How much does it cost?

£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.

What does “treatable online” actually mean?

It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.

Can you prescribe antibiotics?

Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.

What if the GP cannot help with what I need?

If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.

What should I do in an emergency?

Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.

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