Children's health icon - sore throat, tonsillitis and childhood illness assessed by an online GP at Cheshire Clinics
Treatable online

Chickenpox

Usually mild in children. Two things matter: avoid ibuprofen, and know who around you is at real risk.

£40 · 20 minutes

Same-day availability

6am to 10pm, seven days

Assessed and treated by a GMC-registered GP

Prescriptions, sick notes and referral letters included

A written treatment plan after every appointment

Your NHS records in the room, with your consent

Clinically reviewed by Dr Mohammad Khan · Last reviewed

August 30, 2026

Book a consultation

A 20-minute appointment with a GMC-registered GP for £40. No membership required.

Private GP care led personally by Dr Mohammad Zubair Khan, GMC 7563469.

Why patients choose Cheshire Clinics

GMC registered doctors badge - every Cheshire Clinics consultation is with a General Medical Council registered GP

GMC-registered

Care led personally by Dr Khan

Royal College of General Practitioners badge - RCGP trained private GP consultations at Cheshire Clinics

RCGP-trained

Attentive, unhurried care that listens properly

Google five star reviews badge - Cheshire Clinics private GP online

Highly rated by patients

Five-star Google reviews from the people we have looked after

Care Quality Commission registered badge - Cheshire Clinics online GP service is registered with the CQC, England's independent regulator of health and social care

CQC-registered

Registered with the Care Quality Commission

Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals
Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals

Overview

Chickenpox is a common viral infection caused by the varicella zoster virus. It produces an intensely itchy rash of small blisters that appear in waves, alongside fever and a period of feeling generally unwell.

In an otherwise healthy child it is usually a mild, self-limiting illness lasting about a week, and treatment is mostly about comfort rather than cure.

Two things about it deserve more attention than they usually get. The first is that ibuprofen should be avoided in chickenpox, because of an association with severe skin and soft tissue infection — paracetamol is the painkiller to use. The second is that chickenpox is considerably more serious in adults, in pregnancy, in newborns and in anyone immunosuppressed, so knowing who your child has been near matters.

The virus stays dormant in nerve tissue afterwards and can reactivate decades later as shingles.

Common symptoms

  • Fever, headache and feeling generally unwell, often a day or two before the rash
  • An intensely itchy rash that appears in crops over three to five days
  • Spots at different stages at the same time — flat red marks, raised bumps, fluid-filled blisters and crusted scabs all together. This mixed picture is the most useful diagnostic feature
  • Spots typically starting on the face, chest and back, then spreading
  • Blisters in the mouth, on the scalp, and sometimes in the genital area, which are particularly uncomfortable
  • Reduced appetite and disturbed sleep from the itching

On darker skin

The redness is much harder to see, and chickenpox is more often missed or diagnosed late. Look for the raised bumps and blisters by feel as much as by colour, and check the palms, soles and inside the mouth.

How long it is infectious

From about two days before the rash appears until every blister has crusted over, usually around five days after the first spots.

Causes and risk factors

  • The varicella zoster virus, spread by coughs, sneezes and direct contact with blister fluid
  • Contact with someone who has shingles — which can give chickenpox to someone who has never had it, though not the other way round
  • Not having had chickenpox before, and not having been vaccinated
  • Being at nursery or school, where it spreads readily

Who is at higher risk of complications

  • Adults, in whom the illness is markedly more severe and pneumonia is a real risk
  • Pregnant women, particularly in the first 20 weeks and around the time of delivery
  • Newborn babies, especially in the first four weeks
  • Anyone immunosuppressed — chemotherapy, high-dose steroids, immunosuppressant medication, or an immune condition
  • People with eczema, where the rash can be more extensive

How it is diagnosed

By the rash

Chickenpox is a clinical diagnosis, and the giveaway is spots at several different stages at once — flat marks, raised bumps, blisters and scabs together on the same patch of skin. Most rashes progress uniformly; chickenpox does not.

No test is needed in a typical case.

When testing is used

  • In pregnancy, a blood test for varicella antibodies establishes whether you are already immune after a contact — and this is genuinely useful, because most adults are immune even without remembering the illness
  • In immunosuppressed people, where confirming the diagnosis changes management
  • Where the rash is atypical, or the person has been vaccinated and has a milder picture

What it is confused with

  • Hand, foot and mouth disease — blisters concentrated on hands, feet and in the mouth, and typically fewer and less itchy
  • Insect bites, which are usually grouped and on exposed skin
  • Impetigo, with its golden crusting
  • Scabies, intensely itchy and worse at night, affecting finger webs and wrists
  • Shingles, which is confined to one band on one side of the body

The rash that must not be missed

A rash that does not fade when pressed with a glass is not chickenpox and needs emergency assessment. Chickenpox spots blanch; a meningococcal rash does not.

How we treat it online

Chickenpox assesses well remotely with good photographs — see our guide to photographing a skin problem. The mixed pattern of spots at different stages is usually clear on a picture.

What a consultation covers

  • Confirming it is chickenpox, which matters because hand, foot and mouth disease and other viral rashes are frequently mistaken for it
  • Managing the itch properly, which is what actually makes the week bearable — and preventing the scratching that leads to scarring and infection
  • Deciding who needs antiviral treatment. Aciclovir is not routine for healthy children, but it is appropriate for adults, adolescents, and anyone at higher risk — and it works best started within 24 hours of the rash
  • Working out who you have been in contact with. This is the part most often overlooked, and it is where the real risk sits — a pregnant colleague, a newborn cousin, someone on chemotherapy
  • Spotting secondary bacterial infection, which is the commonest complication
  • School, nursery and work advice

What needs urgent in-person care

A chickenpox rash in a newborn, in pregnancy, or in anyone immunosuppressed needs same-day assessment, not a routine appointment. So does any child who is significantly unwell.

Children's health online GP appointment - private video consultation for a child with a GMC-registered GP at Cheshire Clinics

Ready to talk to a GP about this?

Book a consultation
Important

When to seek urgent help

Call 999 or go to A&E if:

  • The skin around any spot becomes hot, painful, spreading red or swollen, particularly with a high fever — this can indicate a serious bacterial infection
  • There is difficulty breathing, or chest pain
  • The child is drowsy, confused, unsteady, or having a seizure
  • There is a stiff neck, or a rash that does not fade under pressure
  • Persistent vomiting, or signs of dehydration

Seek same-day medical advice if:

  • You are pregnant and have been in contact with chickenpox and are not sure you have had it — this needs assessing quickly, and there is treatment that can help
  • A baby under four weeks old develops chickenpox or has been exposed
  • The person affected is immunosuppressed, on chemotherapy, or taking steroids or immunosuppressants
  • An adult or teenager develops chickenpox — antivirals started early make a genuine difference
  • A child is not drinking, or has a fever lasting more than five days

Prevention and self-care

The painkiller rule

Use paracetamol. Avoid ibuprofen and other anti-inflammatories in chickenpox.

There is a recognised association between NSAID use in chickenpox and severe bacterial skin and soft tissue infection. The evidence is not conclusive, but the potential harm is serious and the alternative is easy — so UK advice is to avoid them.

This is one of the most useful things on this page, and it is not widely known.

Managing the itch

  • Keep fingernails short, and consider cotton mittens for babies and toddlers overnight
  • Cool baths, then pat dry rather than rubbing
  • Loose cotton clothing, and keep the room cool — heat makes itching considerably worse
  • Calamine lotion or a cooling gel, which soothe without treating
  • An antihistamine can help at night. Ask a pharmacist about what is suitable for the age

Fluids matter more than food

Mouth blisters make eating painful. Cool, soft, bland food — ice lollies, yoghurt, soup — and plenty to drink. Avoid salty or acidic things, which sting.

A few days of eating little is not a problem. Not drinking is.

Keeping it away from people who matter

Stay off school, nursery or work until every blister has crusted over, usually about five days after the rash starts.

Actively avoid pregnant women, newborn babies and anyone immunosuppressed, and tell anyone in those groups whom you may already have exposed. That call is the single most useful thing you can do for someone else.

Vaccination

A chickenpox vaccine exists, is effective, and is available privately in the UK. It is also given on the NHS to specific groups at higher risk and their close contacts, and the JCVI has recommended adding it to the routine childhood programme. Worth asking about if it is relevant to your family.

NHS or private

What the NHS does, free

  • Assessment and advice, including out of hours through 111
  • Antiviral treatment where it is indicated, free for children and for anyone exempt
  • Urgent care in pregnancy — antibody testing after a contact, and treatment where you are not immune. This is a maternity service matter and it is both free and time-sensitive
  • Care for immunosuppressed patients and newborns, which may include hospital treatment
  • Varicella vaccination for defined at-risk groups and their contacts
  • Free prescriptions for all children

If you are pregnant and have been exposed, contact your midwife or GP the same day. That is a free, urgent NHS pathway and it should not wait for a private appointment.

Where paying helps

  • Same-day confirmation when you need to know today whether it is chickenpox — for work, for a family event, or because someone vulnerable has been in the house
  • Adults and teenagers, where antivirals work best within 24 hours and waiting for an appointment can miss the window
  • Advice on private vaccination for siblings or family members
  • A letter for work or school, included in the consultation fee

Evidence and guidelines

This page follows NICE Clinical Knowledge Summaries on chickenpox, alongside UKHSA guidance on varicella in pregnancy and in immunosuppressed patients.

What the guidance actually says

  • Avoid NSAIDs, including ibuprofen, in chickenpox, because of the association with severe soft tissue infection. Paracetamol is recommended instead
  • Antiviral treatment is not routinely recommended for otherwise healthy children, in whom the illness is usually mild
  • Consider aciclovir for adolescents and adults, ideally started within 24 hours of the rash appearing
  • Treat immunosuppressed people and newborns urgently, usually with specialist input and sometimes intravenously
  • Pregnant women exposed to chickenpox who are not known to be immune should be tested and managed urgently, as varicella in pregnancy carries risks to both mother and baby
  • Exclude from school or nursery until all lesions have crusted

On vaccination

Varicella vaccine is offered on the NHS to specific at-risk groups and their close contacts, and the Joint Committee on Vaccination and Immunisation has recommended its introduction into the routine childhood immunisation schedule. It is available privately.

Reviewed against NICE CKS and UKHSA guidance current at the date shown above.

Common questions

Can I give ibuprofen?

No — use paracetamol instead. Anti-inflammatories are associated with severe bacterial skin infection in chickenpox.

This is the most important practical point on the page, and a great many parents have not been told it.

How long are they infectious?

From about two days before the rash until every blister has crusted — usually around five days after the spots start.

Scabs themselves are not infectious.

When can they go back to school?

Once all the blisters have crusted over, not once the fever has gone.

There is no fixed number of days — it is the state of the spots that matters.

I am pregnant and have been near someone with it. What do I do?

Contact your midwife or GP the same day. Do not wait.

Most adults are immune even without remembering having it, and a blood test settles it quickly. Where you are not immune, there is treatment that reduces the risk.

Will it scar?

Usually only where spots are scratched or become infected. Chickenpox that runs its course without scratching rarely leaves marks.

Short nails and controlling the itch are the best scar prevention there is.

Can you catch it twice?

It is uncommon but possible, particularly if the first episode was very mild or in early infancy.

The virus also stays dormant and can return later as shingles, which is a different illness.

Can they catch it from someone with shingles?

Yes — someone who has never had chickenpox can catch it from contact with shingles blisters.

You cannot catch shingles itself from anyone. Shingles comes from your own dormant virus reactivating.

Is there a vaccine?

Yes, and it is effective. It is given on the NHS to specific at-risk groups, is available privately, and has been recommended for the routine childhood schedule.

Should I deliberately expose my child to it?

Chickenpox parties are not a good idea. The illness is unpredictable, complications do occur, and vaccination achieves immunity without the risk.

It also puts other people's vulnerable relatives at risk, which is rarely part of the calculation.

Dr Mohammad Zubair Khan, GMC-registered private GP and founder of Cheshire Clinics
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed

August 30, 2026

How it works

What happens when you book

£40 for a 20-minute appointment with a GMC-registered GP, 6am to 10pm, seven days a week. Membership is optional and never required.
Cheshire Clinics online GP appointment booking confirmation on mobile
01

Book your appointment

Pick a time that suits you — 6am to 10pm, seven days a week, including weekends and bank holidays. £40 for 20 minutes, self-pay, with no insurance to arrange.
5–10 minutes
Online video consultation with a GMC-registered private GP
02

Meet your GP

A 20-minute video or phone consultation with a GMC-registered GP — long enough for a proper conversation about your symptoms, your history and what matters to you.
20 minutes
Diagnostic testing plan including blood test panel, ECG and urine screening
03

Tests and referrals, if you need them

Where testing will actually answer the question, we arrange it — blood tests and health screening through our laboratory partner, or a referral for ultrasound, X-ray, CT or MRI through private imaging providers. We will also tell you when a scan is not the right next step.
1–7 days
Personalised results and treatment plan from a private GP consultation
04

Results and next steps

Your GP talks you through what the results mean and agrees the next step with you. Every consultation ends with your treatment plan in writing, and any prescription goes to your own pharmacy.
20 minutes
GP follow-up reminder for ongoing care and progress monitoring
05

Ongoing care and follow-up

Follow-up appointments, progress monitoring and ongoing advice — including saying plainly when something needs in-person or NHS care instead.

Ongoing

How we compare

Time to be seen

Appointment length

Your NHS record in the room

Written treatment plan

Told when a test isn’t needed

Cost

Varies by practice

Typically 10 minutes

Yes, your full record

Not routinely

Usually

Free

Same day

Often 10 to 15 minutes

Usually not

Sometimes charged

Varies by provider

Often a subscription

Questions about our service

How quickly can I be seen?

Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.

Will I see the same doctor each time?

Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.

Can you see my NHS records?

Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.

Are you trying to replace my NHS GP?

No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.

What is included in the appointment?

Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.

How much does it cost?

£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.

What does “treatable online” actually mean?

It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.

Can you prescribe antibiotics?

Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.

What if the GP cannot help with what I need?

If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.

What should I do in an emergency?

Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.

Patient reviews

What our patients say

No reviews published yet.
Ready to see a GP?20 minutes with a GMC-registered doctor. £40, usually same day.
Book a consultation