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Treatable online

Impetigo

Very contagious, common in children, and clears quickly once treated.

£40 · 20 minutes

Same-day availability

6am to 10pm, seven days

Assessed and treated by a GMC-registered GP

Prescriptions, sick notes and referral letters included

A written treatment plan after every appointment

Your NHS records in the room, with your consent

Clinically reviewed by Dr Mohammad Khan · Last reviewed

August 23, 2026

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A 20-minute appointment with a GMC-registered GP for £40. No membership required.

Private GP care led personally by Dr Mohammad Zubair Khan, GMC 7563469.

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Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals
Same-Day Appointments
Sick Notes
Private Prescriptions
Blood Tests
Menopause & HRT
Weight Management
Mental Health
Specialist Referrals

Overview

Impetigo is a bacterial skin infection, mostly affecting children, and it is very contagious — which is the main reason it matters. It produces sores that burst and dry into a characteristic golden-yellow crust.

It is not dangerous, it clears with treatment, and it is not a sign of a dirty house — something worth saying, because parents are often quietly mortified by it.

Three practical points:

  • Children can return to school 48 hours after starting treatment, or once the sores have crusted and dried — whichever comes first. That is the rule, and knowing it saves needless days off
  • Impetigo usually lands on skin that was already damaged. Eczema, scabies, head lice, insect bites or a cold sore come first, and the bacteria follow. If impetigo keeps coming back, the question is what is underneath it — treating the impetigo alone will not stop the cycle
  • For a small localised patch, the current first-line treatment is an antiseptic cream rather than an antibiotic. That is deliberate, evidence-based and about preserving antibiotics — not about fobbing you off with something weaker

Common symptoms

The usual form

  • Starts as small red sores or blisters, often around the nose and mouth, or on the hands and limbs
  • They burst quickly, leaving moist raw areas
  • Dry into a golden or honey-coloured crust — the identifying feature
  • Itchy rather than painful
  • Spreads by scratching, so new patches appear at a distance from the first
  • Sometimes swollen glands nearby

The blistering form

More common in babies and younger children. Larger fluid-filled blisters, often on the trunk, arms or in skin folds. They are more fragile, leave a wider raw area when they break, and children with this form are more likely to have a fever and feel unwell.

What it looks like on darker skin

The redness is much harder to see. Look for the crusting and the moist raw base rather than the colour — impetigo is more often missed or diagnosed late on brown and black skin for exactly this reason.

Features that need prompt attention

  • Spreading redness, warmth and swelling of the surrounding skin, with fever — suggesting cellulitis
  • A child who is feverish, drowsy or off their food
  • Very widespread sores, or a newborn with any blistering rash
  • Dark or cola-coloured urine, or a puffy face, a week or two later — a rare kidney complication of streptococcal infection that is worth knowing about
  • Any impetigo in someone immunosuppressed

Causes and risk factors

The bacteria

Staphylococcus aureus, and sometimes Streptococcus pyogenes. Both live harmlessly on skin and in the nose in many people — they cause trouble when they get through a break in the skin.

How it spreads

  • Direct contact with the sores or their fluid
  • Scratching, which carries it to new areas of your own skin
  • Shared towels, flannels, bedding, clothing and toys
  • Close contact in households, nurseries and schools

What lets it in — and what to look for if it recurs

This is the part most often skipped:

  • Eczema — by far the commonest underlying cause in children
  • Scabies and head lice — both cause scratching, and both are regularly missed while the impetigo is treated over and over
  • Insect bites, cuts, grazes and burns
  • Cold sores, and chickenpox
  • A runny nose in a small child, with constant wiping

Recurrent impetigo also raises the question of nasal carriage — some people carry staphylococcus in their nostrils and reseed themselves. It can be treated, and it is worth asking about after a second or third episode.

What does not cause it

Poor hygiene, in the way people assume. It is very common in clean households; what matters is broken skin and close contact, not how often anyone washes.

How it is diagnosed

Impetigo is diagnosed by appearance, and a clear, well-lit photograph is usually all that is needed — which makes it well suited to a remote consultation, and spares a trip out with a contagious child.

What we assess

  • The appearance — golden crusting is close to diagnostic
  • How widespread it is, and whether it is spreading
  • Whether there is fever or the child seems unwell
  • What was there first — eczema, bites, lice, a cold sore. This determines whether it will come back
  • Who else at home is affected
  • Previous episodes, and any treatment used
  • Immunosuppression, diabetes, or a newborn in the household

When a swab is useful

  • Recurrent episodes
  • Failure to respond to correct treatment
  • Widespread or severe infection
  • Suspected resistant organisms

What needs seeing in person

  • Suspected cellulitis — spreading redness, warmth, swelling, fever
  • A child who is systemically unwell
  • A newborn with any blistering rash — which needs urgent assessment
  • Extensive disease, or anyone significantly immunosuppressed
  • A rash we cannot identify confidently from a photograph. We would rather say so than prescribe blind

How we treat it online

1. Small, localised patches — antiseptic first

Hydrogen peroxide 1% cream is now first-line for localised non-bullous impetigo. It works as well as a topical antibiotic for limited disease, and it does not contribute to resistance.

This is a deliberate change in national guidance rather than a lesser option — worth explaining, because people often expect an antibiotic and read anything else as being fobbed off.

2. Where a topical antibiotic is appropriate

Fusidic acid cream, for localised impetigo where antiseptic is unsuitable or has not worked. Short courses only — five days — because prolonged use drives resistance, which is a real and growing problem with this particular antibiotic.

3. Oral antibiotics — when they are needed

  • Widespread impetigo
  • The blistering (bullous) form
  • Anyone systemically unwell, feverish, or with swollen glands
  • Immunosuppression, or significant underlying skin disease
  • Usually flucloxacillin, or clarithromycin in penicillin allergy

4. Treat what is underneath — or it returns

This is the step that decides whether you are back in a month. Treat the eczema properly. Check for and treat scabies or head lice. Manage cold sores. Impetigo landing repeatedly on the same child almost always has a reason.

5. Recurrent impetigo

Where episodes keep recurring, we consider nasal staphylococcal carriage and can treat it, along with a household decolonisation approach where appropriate.

6. What we will not do

  • Prescribe long courses of topical fusidic acid
  • Treat repeatedly without asking what is underneath
  • Manage suspected cellulitis, or a systemically unwell child, remotely
  • Treat a newborn's blistering rash by video
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Important

When to seek urgent help

Seek urgent medical attention for:

  • Spreading redness, warmth and swelling around the sores with fever — possible cellulitis
  • A child who is drowsy, floppy, feverish, or refusing fluids
  • Any blistering rash in a newborn or baby under three months
  • Very widespread sores, or rapid spread over hours
  • Impetigo in anyone immunosuppressed or receiving chemotherapy
  • Red streaks tracking away from the area

Seek prompt assessment for:

  • Dark, cola-coloured urine, puffy eyes or reduced urine output one to two weeks after the infection — a rare kidney complication of streptococcal infection
  • Sores near or affecting the eye
  • Increasing pain, or sores becoming deeper rather than crusting

Book an appointment for:

  • No improvement after five to seven days of correct treatment
  • Repeated episodes — which need the underlying cause found, whether that is eczema, scabies, head lice or nasal carriage
  • Impetigo on top of eczema, so both can be treated together
  • Several people in the household affected
  • Uncertainty about the diagnosis, or a rash that is not clearly impetigo

Prevention and self-care

School and nursery — the rule

Children can go back 48 hours after starting antibiotic treatment, or once all the sores have crusted over and dried — whichever happens first. There is no need to keep a child off beyond that, and a great many unnecessary days are lost to not knowing it.

Cover the sores where practical while they are healing.

Stopping it spreading around the house

  • Do not share towels, flannels, bedding or clothing — give the affected person their own
  • Wash towels, bedding and clothing at 60°C, and change them daily during the infection
  • Wash hands after touching the sores or applying cream
  • Keep fingernails short — scratching is how it spreads, both to others and to new areas of the same child
  • Wipe down toys and hard surfaces
  • Do not pick or scrub the crusts off
  • Avoid nurseries, swimming, contact sport and gyms until it has cleared

Preventing the next one

  • Treat eczema properly and keep the skin barrier intact — the single most effective preventive measure in children who get repeated episodes
  • Check for head lice and scabies if it keeps coming back
  • Clean cuts, grazes and bites, and keep them covered
  • Barrier cream around the nose and mouth in a child with a constant runny nose
  • Moisturise dry, cracked skin, particularly in winter

On the embarrassment

Worth stating plainly, because it comes up every time: impetigo is not a sign of a dirty child or a dirty home. It is a common bacterial infection that gets in through broken skin, and it happens in scrupulously clean households constantly.

What not to do

  • Do not use leftover antibiotic creams from a previous episode
  • Do not scrub the crusts off — it damages the skin and spreads it
  • Do not keep a child off school longer than the 48-hour rule requires
  • Do not treat repeatedly without asking why it keeps happening

NHS or private

Hydrogen peroxide 1% cream is available over the counter and is recommended as first-line for localised impetigo. It costs a few pounds, it works, and it generates no antibiotic resistance — which matters, because fusidic acid resistance in the UK rose in direct proportion to how freely it was prescribed.

Pharmacy First now covers impetigo in England for people aged one and over — free, same-day, no appointment. That is the right first stop and we would direct you there.

Where a private consultation is genuinely useful is speed for a child who needs to be back at school. A same-day photo assessment resolves that, where the alternative may be days of waiting with a spreading rash and a child kept at home.

The practical points cost nothing: soak crusts off gently with warm water before applying anything, keep fingernails short, do not share towels or flannels and wash them hot, and children can usually return to school 48 hours after starting treatment or once lesions have crusted over.

What needs oral antibiotics rather than cream: impetigo over more than a small area, bullous impetigo, anyone systemically unwell, or infection in someone immunosuppressed.

Evidence and guidelines

NICE NG153, Impetigo: antimicrobial prescribing, is the governing guideline. It recommends hydrogen peroxide 1% cream as first-line for localised non-bullous impetigo, reserving topical antibiotics for cases unsuitable for or unresponsive to it — explicitly to reduce antimicrobial resistance.

NG153 recommends oral antibiotics — flucloxacillin, or clarithromycin in penicillin allergy — for widespread or bullous impetigo, or where someone is systemically unwell.

NICE Clinical Knowledge Summary, Impetigo, covers hygiene measures and school exclusion advice, recommending exclusion until lesions are crusted and healed or 48 hours after starting antibiotic treatment.

The NHS Pharmacy First clinical pathway for impetigo applies NG153 in community pharmacy for people aged one and over.

NG153 and antimicrobial stewardship guidance underpin the position on avoiding repeated topical antibiotic courses.

Common questions

When can my child go back to school?

48 hours after starting antibiotic treatment, or once all the sores have dried and crusted over — whichever comes first. That is the actual rule. Keeping a child off for longer is unnecessary, and a lot of school and work is lost to uncertainty about it.

Why have I been given antiseptic cream instead of an antibiotic?

Because for a small localised patch, hydrogen peroxide 1% cream works as well as a topical antibiotic and does not drive resistance. This is current national guidance rather than a cheaper substitute. Where impetigo is widespread, blistering, or your child is unwell, antibiotics are the right answer and we will prescribe them.

Is this because we're not clean enough?

No — and this comes up almost every time. Impetigo is caused by bacteria that live harmlessly on most people's skin getting in through a break: eczema, a bite, a graze, a runny nose. It is extremely common in immaculate households. It says nothing about hygiene.

Why does it keep coming back?

Because something underneath is letting it in — and treating the impetigo alone will not stop the cycle. The usual culprits are eczema, scabies and head lice, all of which cause scratching and broken skin. Recurrent episodes also raise the possibility of nasal staphylococcal carriage, which can be treated. It is worth investigating rather than repeating courses.

Should I pick the crusts off?

No. It damages the healing skin, spreads the bacteria to new areas, and can leave marks. Soaking gently with warm water to soften them is fine; scrubbing is not. Keep nails short, since scratching is the main way it travels.

Can adults get it?

Yes, though it is much more common in children. In adults it usually follows a skin injury, eczema, shaving, or contact with an infected child. It behaves the same way and is treated the same way.

What is the dark urine warning about?

A rare complication where a streptococcal skin infection triggers inflammation in the kidneys, typically one to two weeks later. Dark or cola-coloured urine, a puffy face or reduced urine output after impetigo should be assessed promptly. It is uncommon and usually recovers, but it is worth knowing to look for.

Dr Mohammad Zubair Khan, GMC-registered private GP and founder of Cheshire Clinics
Clinically reviewed by Dr Mohammad Zubair Khan, GMC 7563469
Last reviewed

August 23, 2026

How it works

What happens when you book

£40 for a 20-minute appointment with a GMC-registered GP, 6am to 10pm, seven days a week. Membership is optional and never required.
Cheshire Clinics online GP appointment booking confirmation on mobile
01

Book your appointment

Pick a time that suits you — 6am to 10pm, seven days a week, including weekends and bank holidays. £40 for 20 minutes, self-pay, with no insurance to arrange.
5–10 minutes
Online video consultation with a GMC-registered private GP
02

Meet your GP

A 20-minute video or phone consultation with a GMC-registered GP — long enough for a proper conversation about your symptoms, your history and what matters to you.
20 minutes
Diagnostic testing plan including blood test panel, ECG and urine screening
03

Tests and referrals, if you need them

Where testing will actually answer the question, we arrange it — blood tests and health screening through our laboratory partner, or a referral for ultrasound, X-ray, CT or MRI through private imaging providers. We will also tell you when a scan is not the right next step.
1–7 days
Personalised results and treatment plan from a private GP consultation
04

Results and next steps

Your GP talks you through what the results mean and agrees the next step with you. Every consultation ends with your treatment plan in writing, and any prescription goes to your own pharmacy.
20 minutes
GP follow-up reminder for ongoing care and progress monitoring
05

Ongoing care and follow-up

Follow-up appointments, progress monitoring and ongoing advice — including saying plainly when something needs in-person or NHS care instead.

Ongoing

How we compare

Time to be seen

Appointment length

Your NHS record in the room

Written treatment plan

Told when a test isn’t needed

Cost

Varies by practice

Typically 10 minutes

Yes, your full record

Not routinely

Usually

Free

Same day

Often 10 to 15 minutes

Usually not

Sometimes charged

Varies by provider

Often a subscription

Questions about our service

How quickly can I be seen?

Same-day access is usually available, from 6am to 10pm, seven days a week. You choose a time that suits you rather than waiting on hold at 8am.

Will I see the same doctor each time?

Yes. Care is led personally by Dr Mohammad Khan, so you are not passed between clinicians. Continuity is the point of a small practice: someone who knows your history and is listening attentively rather than working through a checklist.

Can you see my NHS records?

Yes, with your consent. We can access your Summary Care Record during the consultation, so your current medications, allergies and significant history are in the room. That means fewer questions you have already answered elsewhere, and safer prescribing.

Are you trying to replace my NHS GP?

No. We are not here to replace GPs, only to support them. Your NHS practice remains responsible for your ongoing care, and with your consent we write to them after the consultation. We are useful when you need to be seen sooner, or want more time than a standard appointment allows.

What is included in the appointment?

Twenty unhurried minutes and a comprehensive assessment. A written treatment plan is included, along with any prescription, sick note or referral letter arising from the consultation, at no extra charge.

How much does it cost?

£40 for 20 minutes, self-pay. Membership is optional and never required. Priced for fairness, because we are not here to charge extortionate amounts for access to a doctor.

What does “treatable online” actually mean?

It means the diagnosis can usually be made from your history and photographs, and that treatment can be arranged safely without examining you. Where a condition is not marked treatable online, it is because examination is the diagnosis — listening to a chest, feeling an abdomen, examining an ear or a joint — or because a procedure or device is needed.

Can you prescribe antibiotics?

Yes, where there is a genuine bacterial infection — cellulitis, impetigo, bacterial urine infections, confirmed strep throat. We will also frequently tell you that you do not need one. Most sore throats, coughs, colds and earaches are viral, and an antibiotic gives you the side effects with none of the benefit.

What if the GP cannot help with what I need?

If your problem turns out to be genuinely outside what we can do remotely, the doctor will tell you straight away, point you to the right service, and refund your fee in full. We would rather do that than fill twenty minutes to justify the charge.

What should I do in an emergency?

Call 999 or go to A&E — do not book an online appointment and do not wait for a reply to an email. For urgent problems that are not emergencies, NHS 111 is available 24 hours a day, online or by phone, and can direct you to the right service.

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